Account Manager

2 months ago

Boston, Massachusetts, United States Quartzy Full time

Summary

Quartzy is seeking a high energy Account Manager to grow Quartzy's sales in our academic and biotech market segments. In this role, you'll build relationships with existing accounts in order to grow revenue and develop new business opportunities for these customers.

About You

You have deep knowledge of the academic or biotech life science supply market and knowledge or experience with technology solutions, software or SaaS. You're the type of person who is motivated by building relationships. It's easy for you to communicate with others - by both listening and empathizing as well as getting your point across in a clear and concise manner. You're naturally curious, and don't stop asking questions until you fully understand the situation. While you are competitive by nature, you like working in a team environment and are motivated by the success of those around you. You should be accustomed to handling your own pipeline and meeting demanding quotas.

Why Quartzy

Quartzy is the world's #1 lab management platform. Every day, hundreds of thousands of scientists from all over the world improve the efficiency of their research by using Quartzy. Our software combines lab resource management and eCommerce, producing unique value in this large market, returning time to researchers who can focus on their next discoveries. Our customers range from companies working on cancer research, to wine, food and ag companies. We are humbled every day to serve them.

What You'll Do

  • Work with customers to expand our relationship with the goal of consolidating and increasing their current ecommerce spend as well as adding new users/ labs to support the company's Gross Profit goals
  • Expand existing revenues with clients, while developing and driving new business opportunities
  • Inform customers of supply and price trends and assist in inventory control, consults with customers
  • Remain in tune with industry activity and keep customers informed of new products and other general information of interest to customers
  • Effectively build, manage, and report on your pipeline, using tools like SalesForce, , Looker and others
  • Own the commercial relationship with the customers
  • Establish and build relationships with key customer organizations, including purchasing/finance, IT, scientists, department leaders (research) and lab managers
  • Partner with internal departments including marketing, customer success and product to ensure customer retention, adoption and growth
  • Other duties as assigned

What We're Looking For

  • 3+ years sales or account management experience (preferably in the academic or biotech space) with proven track record of overachievement
  • Thorough knowledge and experience with academic and biotech life science supply market will be prioritized when considering candidates for the role
  • Experience/knowledge of technology solutions, software or SaaS is a plus
  • Knowledge and application of the principles of laboratory supply chain
  • Strong multi-tasking and organizational skills
  • Fantastic written and verbal communication ability
  • Eager to learn and grow
  • Bachelor's degree or considerable and relevant work experience
  • A tech savvy person who is experienced working with a variety of different technologies (we use Salesforce, Outreach, LinkedIn Navigator, ZoomInfo and other sales automation/enablement tools)
  • Background in life science preferred
  • Prior experience working / selling remotely, a plus

What We Offer

  • Great Culture - Participate in our fun events like speaker series, virtual happy hours & company/department off-sites
  • Remote Team - We're 100% distributed so you can live anywhere in the US
  • Transparency - Weekly all company stand ups, monthly town halls and anytime access to co-founders
  • Generous Time Off - Take the time you need, when you need it
  • Internet Stipend - Quartzy provides a monthly stipend for your internet service

Quartzy provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. As part of this policy and legal compliance, Quartzy will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship would result. Quartzy will also accommodate a religious belief or practice (including religious dress and grooming practices, such as religious clothing or hairstyles) if the accommodation is reasonable and will not impose an undue hardship.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Quartzy, Inc. will comply with any and all applicable local, city, county, state and federal laws, regulations and orders now in effect or which may hereafter be enacted.

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