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Account Manager
2 months ago
We are looking for a highly motivated to drive our customer retention and growth. This position is the owner of the strategic renewal plan, development of long term account strategy and leads the growth & retention of current clients. We need a teammate with a strong track record of success in achieving their individual goals, but also one who cares deeply about winning as a team and helping build up others around them. This Account Manager will play a key role in defining our processes as we grow.
Nurture and expand the company's relationship within customer accounts through strategic account plans and a tight partnership with Customer Success.
Provide regular reporting of pipeline and forecasts through Salesforce.
Drive deep discovery focused on solving customer problems and delivering value.
Run customer presentations, illustrating strong product knowledge and business acumen
Engage and nurture executive sponsors with value driven communications
Maintain a strong level of proficiency in all products, including persona and product positioning; capabilities, benefits and value
Build effective, value based territory plans to ensure gross retention and expansion quota achievement.
Experience closing as an Account Executive or Account Manager in a SaaS technology company
Proven success in consistently achieving B2B sales quotas.
Negotiated skillfully in tough situations.
Systematically managed accounts to maximize results. Consistently meeting or exceeding sales targets through personally controlling the critical aspects of the sales and delivery processes.
Experienced in fast paced and high growth companies
Strong sales fundamentals, business & sales acumen
Ability to work individually and collaboratively within a team environment
Tech savvy and eagerness to learn new technology and practices
You have worked in a startup before and loved it
You have experience with SPICED, MEDDIC, Challenger Sales, and GAP Selling
You bring experience working with engineering teams and are familiar with the tools they use
You have experience with Customer Success tools like Gainsight
A list of job experiences and qualification requirements is great, but humility, a performance-driven attitude, and a team-player approach are most important to us. We love to have fun and win in the process. We only hire people who have a passion for building great companies in an environment where a sense of humor is a must.
Applicants must be authorized to work for Any employer in the US. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
This is all about you, but you want to know a little about us. Jellyfish was started in 2017 as a team of three with one big idea: engineering is the core of modern business, so let's create and manage it that way With the help of our customers, we have built the first, providing visibility into engineering organizations, their work, and how they operate. We enable leaders to align engineering decisions with business initiatives and deliver the right software efficiently and on time.
