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Senior Manager

2 months ago


Chicago, Illinois, United States United Airlines Full time


Connecting People. Uniting the World. There's never been a more exciting time to join United Airlines As a global company that operates in hundreds of locations around the world — with millions of customers and tens of thousands of employees — we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly.

We're on a path toward becoming the best airline in the history of aviation. Join our Cybersecurity and Digital Risk (CDR) team to help us also become the leading cyber-safe airline in the industry. United's CDR team is tasked with keeping our customers' and employees' information safe and secure. Our primary mission is to embed cybersecurity into the DNA of United Airlines by reducing business risk through implementation of strong cybersecurity standard methodologies.

United offers a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world and help us keep our airline cyber safe? Apply today

Key Responsibilities:

The Senior Manager– Identity and Access Management is a technical leader responsible for implementing ground-breaking capabilities for our workforce and enterprise Identity and Access Management (IAM). Engages with many teams across the airline implement a best-in-class identity solutions that secure, improve and enrich our employee experience and digital assets. This position serves as the Operations Lead for the IAM team and is responsible for running the IAM Operations and Support Team, encompassing responsibilities across Access Management, Identity Governance & Administration, and Privileged Access Management. This leadership position is tasked with operationalizing new IAM services, maintaining and advancing the IAM infrastructure, measuring compliance to IAM policies and standards.

  • Contribute to and implement the Identity and Access Management (IAM) vision and roadmap
  • Implement IAM program management, governance, and lead technical teams to ensure alignment with strategy and vision
  • The aim is to determine accurate system access across multiple platforms
  • Ensure IAM solutions are meeting security and business objectives and outcomes by establishing metrics that lead to actions for improvement
  • Continuously improve and innovate our IAM capabilities to drive value, enhance our employee experience and secure our digital assets
  • Support with the multi-factor authentication process to improve employee experience with various United systems

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply.


Qualifications

What's needed to succeed (Minimum Qualifications):
  • Bachelor's degree in Cybersecurity, Risk Management, Computer Science
  • Over 9 years of experience in STEM field, including at least 5 years in Identity and Access Management technologies, processes, and capabilities and including at least 3 years of leadership experience leading and coaching teams/people to their highest potential
  • Developed/implemented roadmaps Identity and Access Management (IAM) capabilities and led cross-functional execution to drive initiatives to completion
  • Deep understanding of IAM technologies, controls, and standard methodologies (LDAP, directories, certificates, SAML/OAUTH, MFA, Adaptive Authentication, PKI, IGA, and MDM)
  • Working knowledge of IAM principles in cloud first environment
  • Understanding of PCI, SOX, HIPAA, EU-GDPR regulations and for IAM
  • Know how to influence technology teams to deliver a streamlined employee identity experience
  • Experience influencing teams and partners without direct authority over them
  • Coached individuals & leaders at multiple levels able to demonstrate tangible results
  • Achieved objectives by contributing information and recommendations to strategic plans, identifying trends and inspiring changes
  • Built relationships with team members across all levels and departments
  • Excellent communication skills at all levels of organization
  • Must be legally authorized to work in the United States for any employer without sponsorship
  • Successful completion of interview required to meet job qualification
  • Reliable, punctual attendance is an essential function of the position
What will help you propel from the pack (Preferred Qualifications):
  • Master's degree

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact to request accommodation.



Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT