Customer Service Representative
1 month ago
SUMMARY
Be the front line of customer service by focusing on counter sales, walk-in customers, telephone customer service, and electronic order entries.
SCHEDULE: Monday - Friday 8am - 5pm
PAY: Starting at $20/hr - depending on experience and skill fit
DUTIES:
- Communicate with customers through walk-ins, phone, and email.
- Contributes to counter sales and order taking
- Maintain a positive and professional attitude toward all customers, vendors and co-workers.
- Address incoming customer inquiries; change orders, tracking of deliveries, direct to correct depts, and any other questions and/or complaints that arise.
- Keep records and enters data of customer interactions, transactions, comments, and complaints with follow up as a priority.
- Research and gather documentation for customer credits and charges.
- Ensure customer satisfaction and provide professional customer support
- Interfaces with the warehouse and dispatch to provide quality customer service.
- Performs light clean up, and maintains product and sales literature inventory.
- HS Diploma/GED or minimum of 3 years customer/client service & data entry experience.
- Strong knowledge of word processing, email, spreadsheets, inventory and database software
- Excellent oral and written communication skills with experience interfacing with customers in person, on the phone and digitally.
- Problem-solving skills and able to work independently with initiative and a strong attention to detail
- Ability to read and interpret documents and basic math skills for invoicing and transaction purposes..
- Regularly required to stand; walk; sit; use hands; reach with hands and arms; climb or balance; stoop, kneel, or crouch.
Apply online or call us today .
PrideStaff Portland is a locally owned and operated Staffing Agency. PrideStaff is a winner of the coveted "Best of Staffing" Diamond award for 15 consecutive years for the highest level of satisfaction as rated by our valued Employees and Clients. When it comes to your success, we leave nothing to chance. Allow us to support your job and career search and see the difference PrideStaff can make for you
Compensation / Pay Rate (Up to): $ $23.00 Per Hour
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