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Healthcare Customer Service Representative
2 months ago
Position Title: Healthcare Customer Service Representative - OBGYN
Job Category: Non-Clinical Staff
Overview:
At The Oregon Clinic, we prioritize creating a positive and supportive environment for our employees, enabling them to excel in their roles while serving our patients and community.
Role Summary:
We are in search of a full-time Healthcare Customer Service Representative to join our dedicated team at a leading medical facility. You will collaborate with outstanding healthcare professionals who appreciate teamwork and are committed to providing optimal care for our patients.
Key Responsibilities:
As a vital member of our busy practice, you will handle a high volume of patient interactions, including:
- Welcoming and assisting patients upon arrival
- Collecting co-payments and verifying insurance benefits
- Managing incoming calls and scheduling appointments
- Scanning documents and obtaining medical records
- Communicating effectively with the physician team regarding scheduling and patient needs
Work Schedule:
This position typically requires availability Monday through Friday, with a potential Saturday rotation. Free onsite parking is provided.
Compensation:
Salary is commensurate with experience and qualifications, with levels ranging from $18.33 to $30.01 per hour based on specific criteria.
Benefits:
We offer a comprehensive benefits package for full-time employees, including:
- 100% coverage of Medical, Vision, and Rx Insurance
- Generous Paid Time Off (PTO) and paid holidays
- Flexible Spending Account
- Wellness programs and additional perks
Qualifications:
The ideal candidate will possess:
- 1-2 years of experience in a medical front office setting
- Proficiency with EPIC software
- Strong computer skills and familiarity with electronic medical records
- Exceptional customer service abilities
- A commitment to professionalism and effective communication
Our Commitment to Diversity:
We are proud to be an Equal Opportunity Employer, embracing diversity and fostering an inclusive workplace.
Workplace Safety:
We maintain a drug-free workplace to ensure the safety of our patients and staff. All offers are contingent upon successful completion of background checks.
