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Customer Service Representative

2 months ago

Portland, Oregon, United States Arizona Tile Full time

Arizona Tile is seeking a skilled Customer Service Representative to join our team

We are looking for a people person with a flair for design to assist our retail customers and contractors in selecting the perfect products to meet their design and durability needs. You will work both in person and over the phone, guiding them through our selection of stone slabs, granite counters, marble floors, and more.

As a Customer Service Representative at Arizona Tile, you will be the expert customers rely on to make the right choices. Your responsibilities will include:

  • Using your design skills and product knowledge to assist customers in selecting the ideal products
  • Entering orders through a computer program in a Microsoft Windows environment
Requirements:
  • Flexible hours, including Saturdays
  • 2+ years of retail sales experience
  • Previous work experience with stone, granite, or slabs
  • Basic computer skills in a Windows environment
  • High School diploma or equivalent
Expectations:
  • Demonstrate a positive attitude and respect
  • Provide exceptional customer service
  • Ability to work independently and in a team
  • Proactively find solutions for customers' needs
  • Excellent communication skills
Benefits:
  • Competitive wage based on experience
  • Medical, Dental, and Vision benefits
  • Short Term and Long Term Disability Insurance
  • Life Insurance
  • 401(k) Retirement Plan with employer match
  • Paid Time Off and Sick Leave
  • Employee discount on tile and slabs
  • On-the-job training on tile and granite products