Parking Facility Customer Service Representative
2 months ago
Parking NW is hiring full-time and part-time Customer Service Representatives (CSR) to perform a variety of tasks to ensure smooth operation at our commercial parking locations while delivering service in a courteous and attentive manner to the guests.
Customer Service Representative greets customers when entering and exiting, assists customers with entry/exit transactions, maintains parking equipment in operating condition with receipt paper and tickets, and reports any issues or nuances to the Operation Manager.
- Greet arriving and departing guests in a friendly and courteous manner.
- Monitor entrance and exit transactions and the number of available spaces.
- Control traffic at entrance and exit as needed.
- Cleaning duties may include litter patrols, dusting, and cleaning the parking equipment.
- Use respectful communication to assist guests with their questions, problems, concerns, and relay information to Manager.
- Immediately report any incidents or safety concerns to Manager.
- Communicate professionally with guests, client, and teammates.
- Employee must be able to perform essential functions of the position with or without reasonable accommodations.
- Must be at least 18 years of age
- Excellent customer service and communication skills
- Ability to verbally communicate with guests
- Previous customer service experience, preferred
- $18 per hour
- Holiday, Vacation & Sick Pay
- Health and Dental Coverage (fulltime employment only)
- Uniforms provided
- On the job training
- Free Parking while at work
Parking NW is a Portland Company dedicated to providing unparalleled service through an innate sense for customer service, integrity, and technology.
We look forward to hearing from you.
Thank you
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