Invoicing Customer Service Coordinator

1 month ago


Milford, Connecticut, United States TQL Full time

About the role:

As a part of our Billing team, you will specialize in processing payments and billing customers. You will work within a designated group where we will train you to deliver expertise in the areas of invoicing, payment resolution, audit, specialized billing and large customer support.

What's in it for you:

  • Advancement opportunities with structured career paths
  • Up to $5,000/yr in tuition reimbursement
  • Employee referral bonus opportunities

What you'll be doing:

  • Process incoming paperwork for billing and accounts payable
  • Review all documents for accuracy while ensuring they are filled out completely
  • Make outbound calls to resolve paperwork issues
  • Communicate with sales teams and customers to help resolve any billing discrepancies
  • Answer incoming calls and connect them to the appropriate team

What you need:

  • Ability to take ownership of responsibilities and see tasks through completion
  • Excellent communication skills with great attention to detail
  • Proficient with Microsoft Office products
  • The desire to be a part of TQL while contributing to our continued growth
  • Experience in bookkeeping, clerical accounting, AP/AR or general office support preferred

Where you'll be: 1701 Edison Dr., Milford, OH 45150



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