Customer Service Specialist
2 weeks ago
Customer Service Specialist
SUMMARY
The primary responsibility of the Customer Service Specialist is to provide an exceptional shopping experience by fostering creativity among our customers and ensuring that they feel welcomed and valued. All team members contribute to sales through comprehensive product knowledge, innovative merchandising, and precise transaction handling.
ESSENTIAL RESPONSIBILITIES
ENGAGEMENT
Welcomes every customer and utilizes a service model to address their needs. Engages customers with open-ended questions to understand their project requirements and guides them to the appropriate product locations. Maintains friendly conversations with customers regarding their projects while assisting them at various service points.
TRANSACTION MANAGEMENT
Handles customer transactions efficiently and courteously at service points. Responsible for lifting and organizing products from delivery areas to shelves. Unloads merchandise from delivery vehicles and sorts it according to company guidelines. Ensures shelves are stocked accurately and maintains cleanliness throughout the sales area.
SALES INITIATIVES
Encourages customer participation in store events and activities. Actively promotes sales through product expertise, suggestive selling, and building strong customer relationships. Works to minimize inventory loss by adhering to established policies and procedures.
TEAM COLLABORATION
Assists fellow team members to ensure collective success in meeting store goals. Collaborates with management and team members on various projects in a supportive manner. Aids in training new team members on customer service protocols and operational tasks.
QUALIFICATIONS
Education: High School Diploma, GED, or equivalent.
Experience: No prior experience necessary; however, 1-3 years in a customer-focused environment is preferred.
Part-time positions require flexible availability to meet store needs, typically averaging less than 28 hours per week. Open availability is essential, allowing for work during various shifts, including evenings, weekends, and holidays.
SKILLS / COMPETENCIES
Ability to interact effectively with customers and team members.
Capability to maintain a safe and organized work environment.
Strong communication skills in a collaborative setting.
Flexibility to adapt to varying schedules based on business demands.
PHYSICAL REQUIREMENTS
Ability to stand for extended periods and move throughout the store.
Capable of lifting and arranging items as needed.
This position encompasses various responsibilities and may require adherence to specific operational guidelines. Please consult with management for any questions regarding job duties.
-
Insurance Customer Service Specialist
2 weeks ago
Milford, Connecticut, United States NICHOLSON ASSOCIATES INC Full timePosition OverviewNICHOLSON ASSOCIATES INC is currently seeking a dedicated Insurance Customer Service Specialist to assist in managing both commercial and personal lines of insurance. This role is essential in ensuring our clients receive exceptional service and support.The successful candidate will possess strong attention to detail and outstanding...
-
Customer Service Representative
2 days ago
Milford, Connecticut, United States Petco Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Guest Advisor - Customer Service Specialist. As a key member of our Pet Care team, you will be responsible for providing exceptional guest experiences, promoting our products and services, and driving sales growth.Key ResponsibilitiesProvide personalized...
-
Customer Service Representative
17 minutes ago
Milford, Connecticut, United States Petco Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Guest Advisor - Customer Service Specialist. As a key member of our Pet Care team, you will be responsible for providing exceptional guest experiences, promoting our products and services, and driving sales growth.Key ResponsibilitiesProvide personalized...
-
Customer Service Specialist
2 weeks ago
New Milford, Connecticut, United States OrthoConnecticut Full timeJob OverviewLocationNew Milford, CTEmployment TypeFull TimeCompensation$20.00 HourlyJob CategoryAdministrative SupportPosition SummaryThe primary role of the Customer Service Specialist is to manage the scheduling of new patients for various healthcare providers while adhering to established protocols and schedules. This includes accurately completing...
-
Cash Handling and Customer Support Specialist
2 weeks ago
Milford, Connecticut, United States Boscov's Full timePosition: Cash Handling and Customer Support SpecialistJoin our team at Boscov's, a well-established chain of department stores dedicated to meeting the diverse needs of our customers. With nearly a century of experience, we pride ourselves on offering exceptional value and a wide range of quality products both in-store and online. We are currently seeking a...
-
Housekeeping Specialist
2 weeks ago
Milford, Connecticut, United States Waterford Fire Service Full timePosition Title: Housekeeping SpecialistCompany: Waterford Fire ServiceAbout Us:Waterford Fire Service is committed to fostering a work environment that recognizes and values the contributions of every team member. We are dedicated to continuous improvement and seek individuals who share our passion for excellence in service.Role Overview:The Housekeeping...
-
Accounts Receivable Specialist
3 days ago
Milford, Connecticut, United States Crown Linen Service Inc Full timeJob DescriptionCompany OverviewCrown Linen Service Inc is a leading provider of uniform and linen services in New England, with over 105 years of experience in the industry. We are a family-owned business that values long-lasting customer relationships and provides efficient and cost-effective solutions with a personal touch.Job SummaryWe are seeking a...
-
Pest Control Service Specialist
2 weeks ago
Milford, Connecticut, United States PESTPRO Full timeJob OverviewPosition Summary:The Pest Control Service Specialist is responsible for executing a diverse range of pest management services in alignment with organizational standards and protocols. This role demands meticulous attention to detail, a solution-oriented mindset, and adherence to the core values of the company.Key Responsibilities:Implement...
-
Customer Service Liaison
2 days ago
Milford, Connecticut, United States Knoll Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Knoll. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesServe customers by providing product and service information and facilitating customers' success by...
-
Customer Service Representative
4 days ago
Milford, Connecticut, United States Michaels Stores Full time**About the Role**At Michaels Stores, we're looking for a talented Service Team Member to join our team. As a key member of our store team, you will be responsible for delivering exceptional customer service, helping customers find what they're looking for, and ensuring a fast and friendly checkout experience.**Key Responsibilities**Deliver friendly customer...
-
Customer Service Representative
4 days ago
Milford, Connecticut, United States BigYNon Full timeJob SummaryWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Big Y Non. As a key member of our store operations team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key ResponsibilitiesCustomer ServiceProvide...
-
Customer Service Representative
2 days ago
Milford, Connecticut, United States Essex Industries Full timeJob SummaryThe Customer Care Associate is a key member of our sales team, responsible for providing exceptional customer service and support. This role requires strong communication and problem-solving skills, as well as the ability to work independently and as part of a team.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely...
-
Customer Service Representative
2 days ago
Milford, Connecticut, United States Nebula Technologies Full timeNebula Technologies is a leading provider of innovative solutions for businesses. Our team of experts takes care of all administrative tasks, including payroll and financial accounting, IT, fleet and travel management, as well as customer service.We are looking for a skilled Customer Advisor / Customer Care Assistant (m/f/d) to join our team in a full-time...
-
Customer Service Representative
2 days ago
Milford, Connecticut, United States FCP Euro Full timeFCP Euro is a leading online automotive parts retailer headquartered in Connecticut. We specialize in replacement parts for European vehicles and have earned a spot on the Inc. 5000 fastest-growing private companies list eight times. Our company culture is deeply rooted in customer service, and we are committed to developing and maintaining user-friendly and...
-
Customer Service Representative
5 days ago
Milford, Connecticut, United States FCP Euro Full timeAbout the RoleFCP Euro is seeking a highly skilled and customer-focused individual to join our service center team as a Customer Service Associate. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely and...
-
Customer Service Representative
3 days ago
Milford, Connecticut, United States Global Partners Full timeJob Description:Global Partners LP is a leading independent owner, supplier, and operator of gasoline stations and convenience stores in the Northeast. Our company is a publicly traded master limited partnership that owns, controls, or has access to one of the largest terminal networks of petroleum products and renewable fuels in the region.Job Summary:We...
-
Customer Service Rep
1 month ago
Milford, Connecticut, United States Domino's Pizza Full timeNow Hiring Customer Service RepsGreat things are happening at Domino's Pizza, and we are looking for exceptional people who want to be part of the best pizza delivery company in the world You will be responsible for taking orders, making pizzas, and giving the customer the best experience possible. You must have an outgoing personality, be efficient and...
-
Event Service Specialist
2 weeks ago
Milford, Connecticut, United States Chief of Staff, LLC Full timeJoin Our Team as an Event Service SpecialistAre you an experienced professional in event service, looking for a rewarding and flexible opportunity? We are excited to announce openings for:Event ServersMixologistsCatering StaffWe are gearing up for a highly anticipated professional sporting event and are seeking dedicated individuals to join our team.What We...
-
Culinary Specialist
4 days ago
Milford, Connecticut, United States Long John Silver's Full timeMain Responsibilities of a Culinary Specialist:Preparing workstations, cooking ingredients, and kitchen equipment for food preparation.Cooking and arranging food for presentation.Culinary Specialist Job Description:We are seeking a skilled Culinary Specialist to join our kitchen team at Long John Silver's, a leading seafood restaurant chain. As a key member...
-
Retail Customer Service Representative
7 days ago
Milford, Connecticut, United States Cedar Farms Energy LLC Full timeJob OverviewPosition Title: Retail Customer Service RepresentativeRole SummaryThe Retail Customer Service Representative is responsible for delivering exceptional service to customers. This role involves selling products available at the fuel station while adhering to company standards for merchandise presentation, safety, sanitation, and suggestive selling...