Future Opportunities-Director Enterprise Portfolio

2 months ago

New York, New York, United States American Express Full time

You Lead the Way. We've Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you're finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.

American Express invites you to share your resume so you can be considered for future opportunities as a Director for Enterprise Portfolio & Program Management with the Enterprise Digital & Solutions Team.

How will you make an impact in this role?

The Enterprise Digital & Data Solutions (EDDS) organization powers the world's best customer experiences and revenue growth through innovative data, digital and marketing products, and solutions. Enterprise Portfolio and Program Management (EPPM) is a team within EDDS responsible for leading multi-year strategic programs that cut across multiple product teams as well as accelerating strategic alignment and planning across Enterprise Centers of Excellence (COE) and Technology to elevate transparency and drive business and customer outcomes.

As Director, Program Management, you will be leading the successful co-creation and implementation of this strategy which will re-imagine the relationship between the customer and Amex. You will be responsible for defining and leading the Program's multiple workstreams including Envisioning & Discovery, Solutions Management, Communications, Roadmap Ideation, Outcome Definition and Critical milestones and dependency management. The successful candidate must have a keen focus on the customer journey, advanced process design techniques, a proven ability to collaborate at scale, enjoys a fast-paced environment and can influence key partners into action, all while maintaining a positive attitude in the face of challenges.

As Director, Digital Portfolio Management, you will be responsible for managing enterprise prioritization and product planning. You will work with business stakeholders across US Consumer, US Consumer Banking, ICS, and GCS and product leaders across EDDS, Enterprise Platforms, CFR, and GSG, to identify and prioritize strategic opportunities, refine initiative scope, assess feasibility, and develop a strategy to forecast and coordinate product development efforts through launch across customer journeys. You will manage cross-functional stakeholder relationships and work to increase transparency and predictability in capacity and delivery and resolve risks as they arise. You will define strategic outcomes with BU decision makers and partner effectively across product, platform, and engineering teams to apply lean systems thinking to strategy, investment funding, capacity and agile operations and manage the enterprise roadmap.

The ideal candidate for this role will be a skillful communicator who enjoys a fast-paced environment, operates cross-functionally, has a strong aptitude for process innovation and influences key stakeholders into action – all while maintaining a positive attitude and sense of humor in the face of challenges.

This role reports to Vice President, Enterprise Portfolio and Program Management.

Key Responsibilities - (Digital Program Management)

Drive highly visible EDDS strategic initiatives, working cross-functionally to structure problems, analyze opportunities, and develop actionable recommendationsDefine clear outcomes centered around customers that can be linked to shareholder impact and enable prioritization across stakeholdersProactively drive recurring communications and executive materials creation to ensure transparency and collective understandingCollaborate and partner across all of EDDS and enable a best-in-class operating modelDefine and manage a multi-year roadmap, managing dependencies and proactively mitigating riskResponsible for managing the broader roadmap and ensure there is a balance of large and small releasesPartner closely with leadership to refine stakeholder communications and manage partner expectations Key Responsibilities - (Digital Portfolio Management) Drive portfolio management activities for an established portfolioCreate and deliver executive-level communications regarding ongoing priorities, status, and key decisions requiring alignmentLead with a customer first perspective to consult with business partners to understand their strategic objectives, refine scope, shape into customer deliverables, and assess next steps for implementationPartner with teams to design and maintain robust portfolio-level roadmaps through proper sequencing, coordination, and resolution of blockers/dependencies to ensure timely launchManage an iterative strategic planning process, including providing clear and accurate status of initiatives, leading intake and assessment of new demand, and facilitating leadership decision-makingDrive an improvement in business outcomes and key results by facilitating prioritization and accelerating delivery across the portfolioCollaborate across LOBs and COEs to stand-up best in class operating models that improve the investment planning process and optimize the flow of product delivery across the complex digital ecosystemDemonstrate a willingness to continually learn and implement design, product, and technologies solutions within a dynamic and highly matrixed environmentMinimum QualificationsProven ability to analyze complex processes to find and drive innovative solutions Minimum of 8+ years of professional experience working across product development and engineering teams; with a proven record of driving transformational change at scale and bringing complex strategies to fruitionLeads with an enterprise and customer first mindset with a track record of influencing others to embrace changeDemonstrated ability to self-start, carve opportunities out of white space, define a strategic vision, and drive results with a high degree of independenceHighly skilled in Agile product development methodologies, program and project management, with a mastery of enterprise collaboration tools (JIRA, Confluence, Rally)Excellent collaboration skills with proven success in partnering with servicing, platform and LOBs to deliver goals enterprise-wideSuperb presentation building skills with ability to "tell a story", in a clear and concise way to all audiences, including executive leadersAbility to influence without authority and bring multiple partners to a unified consensusHistory of high performance with demonstrated adaptability to excel in a fast-paced environment, adjust to shifting priorities, and manage others through changeProven ability to lead and motivate high performing teams, juggle multiple workstreams in a rapidly changing environment, and create a culture of belonging, collaboration, fun, and excellenceAbility to maintain a positive attitude and sense of humor in the face of challenges Salary Range: $150,000.00 to $225,000.00 annually + bonus + equity (if applicable) + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers/Employees - Click here to view the "Know Your Rights" poster and the Pay Transparency Policy Statement. If the links do not work, please copy and paste the following URLs in a new browser window: to access the three posters.

  • Enterprise Sales Executive

    5 days ago

    New York, New York, United States Recorded Future Full time

    The Enterprise Sales Executive is a driven and results-oriented professional focused on acquiring new business within the Enterprise sector (2.5bn+). This role is pivotal in driving revenue growth through the acquisition of new clients and nurturing robust relationships with channel partners to broaden our customer reach. As a senior member of the sales...

  • Enterprise Sales Executive

    5 days ago

    New York, New York, United States Recorded Future Full time

    The Enterprise Sales Executive is a driven and ambitious professional focused on acquiring new business within the Enterprise sector (2.5bn+). This role is pivotal in generating revenue growth through the acquisition of new clients and nurturing robust relationships with channel partners to broaden our market reach. As a senior member of the sales team, you...

  • Senior Enterprise Sales Executive

    5 days ago

    New York, New York, United States Recorded Future Full time

    The Senior Enterprise Sales Executive is a driven and ambitious professional focused on acquiring new business within the Enterprise sector (2.5bn+). This role is pivotal in generating revenue growth through new client acquisition and nurturing robust relationships with channel partners to broaden our customer reach. As a key member of the sales team, you...

  • Director of Sales, Strategic Partnerships

    2 days ago

    New York, New York, United States Future Full time

    About the RoleWe are seeking a highly experienced Senior Sales Director to join our team at Future. As a key member of our sales organization, you will be responsible for driving revenue growth and exceeding sales targets across our portfolio of brands.Key ResponsibilitiesDevelop and execute a sales strategy to meet and exceed revenue targetsBuild and...

  • Portfolio Management Director

    21 hours ago

    New York, New York, United States Selby Jennings Full time

    About the RoleWe are seeking a seasoned Portfolio Management Director to join our team at Selby Jennings. As a key member of our investment management team, you will be responsible for managing and monitoring our portfolio companies from deal close to deal exit.Key ResponsibilitiesDevelop and implement portfolio management strategies to maximize returns and...

  • Enterprise Sales and Operations Manager Trainee

    2 days ago

    New York, New York, United States Enterprise Holdings Full time

    OverviewStart your career with Enterprise Holdings, a world-class portfolio of brands and leading provider of mobility solutions worldwide. We're hiring immediately for our respected Management Training Program.Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count...

  • Future Employment Opportunities

    2 months ago

    New York, New York, United States Entera Full time

    Join Entera TeamEntera is a prominent SaaS and Services platform specialized in assisting Enterprise and Mid-Market Single Family Investors in managing their real estate assets efficiently.Empowerment to buy, sell, and operate real estate investments hassle-freeUtilization of Artificial Intelligence (AI) for providing top-notch online marketplace with a...

  • Enterprise Architect

    2 days ago

    New York, New York, United States Enterprise Blueprints Full time

    Enterprise Architect OpportunityAt Enterprise Blueprints, we are seeking an experienced Enterprise Architect to join our team. As a key member of our architecture consultancy, you will play a crucial role in shaping the IT architecture of our clients in the financial services sector.About the RoleWe are looking for a highly skilled Enterprise Architect with...

  • Group Creative Director, Future Opportunity

    3 weeks ago

    New York, New York, United States Critical Mass Full time

    As a Group Creative Director, you are a strong creative voice of the agency and holistically lead large teams to creative excellence, account growth, project delivery and talent development. You are a master storyteller – knowing what sells, showing what delights, and flexing creative limits with ideas that scare and enthrall. You know how to make the...

  • Manager-Digital Portfolio

    2 months ago

    New York, New York, United States American Express Full time

    You Lead the Way. We've Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career...

  • Technology Portfolio Optimization Lead

    1 week ago

    New York, New York, United States American Express Full time

    Position OverviewEmpower Your Career with American ExpressAt American Express, we believe in the potential of our people and the businesses we serve. Joining our team means becoming part of a diverse and global community dedicated to supporting our customers, communities, and each other. Here, you will have the opportunity to grow and develop a career path...

  • Director/Head of Enterprise Go-To-Market

    3 weeks ago

    New York, New York, United States SkyLink Full time

    Role Overview: As the Director/Head of Enterprise Go-To-Market, you will be responsible for developing and implementing strategies to drive revenue growth in our enterprise segment. You'll lead a high-performing team of sales professionals, working closely with product, marketing, and customer success teams to ensure seamless execution of our go-to-market...

  • Future Sales Manager Trainee

    1 week ago

    New York, New York, United States Enterprise Holdings Full time

    Welcome to the Enterprise Holdings Management Training ProgramEmbark on a fulfilling career path with us! We are in search of dynamic individuals to join our prestigious Management Training Program. This position provides a clear trajectory for your career, whether you aspire to excel in sales, business development, customer service, retail management, or...

  • Portfolio Manager

    2 months ago

    New York, New York, United States American Express Full time

    You Lead the Way. We've Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career...

  • Enterprise Applications Director

    7 days ago

    New York, New York, United States Averity Full time

    About the RoleAverity is seeking a seasoned IT leader to fill the position of Director of Enterprise Applications. As a key member of our technology team, you will be responsible for providing technical leadership and direction in the delivery of a modern suite of applications to support our lawyers in the delivery of legal services to clients.Key...

  • Future Customer Success Opportunities

    1 month ago

    New York, New York, United States Peak Full time

    The Opportunity Our mission is to change the way the world works by democratising AI for every business, and to build a great company that everyone loves being a part of. These two goals haven't changed since the days when Peak was little more than an idea forming in the heads of our founders Richard, Atul and Dave.Peak is an AI company that provides the...

  • Senior Analyst, Digital Portfolio Optimization

    2 days ago

    New York, New York, United States American Express Full time

    About the RoleWe are seeking a highly skilled Digital Portfolio Management Specialist to join our team at American Express. As a key member of our Enterprise Digital & Data Solutions (EDDS) organization, you will play a critical role in driving engagement, satisfaction, and revenue through innovative data, digital, and marketing products and solutions.Key...

  • Financial Portfolio Supervisor

    1 week ago

    New York, New York, United States Insight Global Full time

    Position Overview:The Budget and Portfolio Manager is essential in facilitating the operations of the Windows Engineering sector within a prominent financial services firm. Key Responsibilities:In this capacity, you will be crucial in overseeing financial allocations, managing vendor partnerships, and directing portfolio strategies for the Windows...

  • Director, Business Management, Enterprise Solutions, Markets

    4 weeks ago

    New York, New York, United States S&P Global Full time

    About the Role:Grade Level (for internal use):13About the Role: Director, Business Management, Enterprise Solutions, MarketsThe Team:The Market Intelligence Enterprise Solutions (ES) team is a powerful combination of world class people and businesses with a shared mission and legacy of evolving markets and delivering for the most demanding customers in the...

  • Strategic Director of Enterprise Data Architecture

    23 hours ago

    New York, New York, United States Gotham Technology Group Full time

    About the RoleGotham Technology Group is seeking a highly experienced and strategic Senior Director of Enterprise Data Architecture to lead our data transformation initiatives. As a key member of our leadership team, you will be responsible for establishing and implementing enterprise architecture principles, developing a cohesive strategy for enterprise...