Lead Development Rep

2 months ago

Waltham, Massachusetts, United States ServiceNow Full time
Company Overview:

At ServiceNow, we are dedicated to using technology to drive global progress and our team members are the key to achieving this mission. We operate with a sense of urgency, constantly pushing boundaries to deliver innovative solutions for our clients and communities. When you join ServiceNow, you become part of a dynamic team of innovators driven by curiosity and a passion for creativity. We understand that your professional success is closely linked to your personal fulfillment, and we strive to create an environment that nurtures both. Together, we envision a future full of possibilities and provide mutual support to turn our collective dreams into reality. The journey ahead is exciting, and it begins with you.

With a customer base exceeding 7,700, including around 85% of the Fortune 500 companies, we take pride in being recognized as one of the FORTUNE 100 Best Companies to Work For and World's Most Admired CompaniesTM.

Explore more about our company culture on Life at Now blog and gain insights from our team members on their experiences at ServiceNow.

Not sure if you meet all the job requirements but feel deeply enthusiastic about the position? We encourage you to take a chance. At ServiceNow, we are dedicated to fostering an inclusive environment that values and respects all voices. We welcome applicants from diverse backgrounds, even those who may not have followed a traditional career path related to the role. We believe that skills and expertise are transferable, and a shared vision for success makes for exceptional candidates.

Position Overview:

ServiceNow is currently seeking a driven Lead Development Representative (LDR) to join our growing Global Sales Development team. As an LDR, you will be responsible for assessing leads, profiling potential clients, and providing insights on effective campaign strategies. Collaborating with Sales Development Reps and Field Sales professionals, your primary objective will be to identify and evaluate opportunities for your team's benefit.

Key Responsibilities:

The Lead Development Representative's core responsibilities include:
  • Evaluating Marketing-generated leads to determine their suitability for Sales prospects
  • Managing all inbound leads for Sales consideration
  • Participating in various demand generation campaigns alongside the Marketing team
  • Facilitating attendance at company events and regional trade shows
  • Understanding how ServiceNow solutions address customer challenges
  • Conducting research on target accounts for prospecting purposes, creating contact lists and mapping company/account details
  • Maintaining updated contact information in the CRM system, ensuring seamless communication with the account team and clear identification of next steps
  • Leveraging our technology for efficient management of marketing leads
Requirements:

To excel in this role, you should possess:
  • A creative and customer-centric mindset
  • Basic knowledge of Cloud computing and SaaS offerings
  • Ability to effectively position ServiceNow to potential clients
  • Possibility of occasional travel for training or meetings
  • This position does not qualify for employment-based sponsorship
Additional Details:

ServiceNow upholds Equal Employment Opportunity principles. All qualified candidates will be considered for employment regardless of race, color, religion, gender, age, disability, sexual orientation, national origin, ancestry, gender identity, marital status, veteran status, or any other protected category under the law.

At ServiceNow, we prioritize flexibility and trust in our diverse work environment. To learn more about our approach to work styles, explore our various work personas: flexible, remote, and in-office as needed.

If you need assistance or an alternative application method due to any limitations in the online process, please reach out to us for support.

For roles involving access to restricted technical data subject to export regulations, including Export Administration Regulations (EAR), ServiceNow may require specific export licensing approvals for certain individuals. Employment with ServiceNow is subject to obtaining any necessary export licenses or approvals as mandated by the U.S. Government.

Please be cautious of fraudulent job listings and scams. Ensure you are applying through official ServiceNow platforms to avoid any risks.

Content provided under license from Fortune Media IP Limited. All rights reserved.

Fortune and Fortune Media IP Limited are independent entities and do not endorse or have any affiliation with ServiceNow.

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