Preferred Services Scheduler
2 months ago
Stericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and safeguards the environment. Since our founding over 30 years ago, we have grown from a small start-up in medical waste management into a leader across a range of increasingly complex and highly regulated arenas, serving healthcare organizations and commercial businesses of every size. Every day, we help our customers solve complex challenges by safely managing materials that could otherwise spread disease, contaminate the environment, or compromise one's identity.
Join us on our mission to protect health and well-being in a safe, responsible, and sustainable way.
Position Purpose:Manages the calendars of multiple Educators by scheduling onsite visits with Preferred Services customers in assigned territories, while adhering to defined scheduling guidelines. This includes complex scheduling due to geography, travel time, travel between time zones, coordination of customer/Educator's schedules, and challenges reaching the appropriate customer contact. Maintain ongoing communication with the Educator and escalate issues or customer requests to the Preferred Services Supervisor.
Key Job Activities:
• Manage the books of business and calendars of Educators who provide compliance services to our customers, while adhering to established parameters, due dates, and scheduling goals. Each Educator has an assigned territory which may cover multiple states and time zones. Scheduling appointments that require overnight travel involves the skills needed in trying to get customers in the area to schedule during a short time frame being offered so days are filled with appointments and travel is fiscally justified.
• Respond to all phone calls and emails in a timely manner and document every encounter and attempt to connect. Confirm appointments as defined by policy.
Must work quickly to meet scheduling goals, while paying close attention to the travel time needed in each geographic area given traffic patterns and weather, customer and Educator's time zones, length of appointment, and other factors to ensure appropriate time has been allotted and to maximize productive and be as efficient as possible with travel and expense costs.
• Conduct regular audits to ensure what we have scheduled in the system has been properly and accurately entered into the Educator's calendar.
• Perform other duties and handle other responsibilities, as assigned.
Preferred Education: in Associates or EquivalentExperience (North America):
• Prefer a minimum of one year of experience working in a medical, dental environment, such as home health scheduling or scheduling in other industries across various time zones.
• Manage the books of business with multiple territories in geographic region. Scheduling remote staff in a given book of business with multiple territories in geographic regions.
• Respond to all phone calls and emails in a timely manner and document every encounter and attempt to connect. Confirm appointments as defined by policy.
• Conduct regular audits to ensure what we have scheduled in the system has been properly and accurately entered into the Educator's calendar.
• Perform other duties and handle other responsibilities, as assigned.
Stericycle currently offers its employees the option to participate in a full range of benefits, including a health care program which includes medical, dental, vision and prescription coverage, healthcare and dependent care flexible spending accounts, life and accidental death and dismemberment insurance, an employee assistance program, tuition reimbursement, paid vacation and sick time, a 401(k) plan, and an employee stock purchase plan. Participation in some programs requires that employees be regularly scheduled to work a minimum number of hours and/or to have fulfilled a waiting period after they begin employment with Stericycle.
Our Promise:Stericycle is committed to attracting and retaining a diverse workforce, and to valuing unique perspectives and identities. We foster a culture of belonging that encourages, supports, and celebrates the diverse voices of our team members. It fuels our innovation and strengthens our connection to our customers and the communities we serve. We are proud to be an equal opportunity employer. All employment is decided on the basis of qualifications, merit, and business need.Disclaimer:
The above description is meant to provide a summary of the nature and level of work being performed; it should not be construed as an exhaustive list of all responsibilities, duties and requirements of the job. This document does not create an employment contract, implied or otherwise, and it does not constitute any right or guarantee of employment condition. This position is open to people with disabilities. Stericycle will consider requests for workplace accommodations for protected physical or mental limitations in accordance with its human resources and risks prevention policies and local laws. To the extent permissible under local law, and consistent with business necessity, Stericycle reserves the right to modify the content formally or informally, either verbally or in writing, at any time with or without advance notice.
-
Service Scheduling Coordinator
1 week ago
Raleigh, North Carolina, United States The Adecco Group Full timePosition Overview: The Adecco Group is looking for a detail-oriented and systematic Service Scheduling Coordinator. This role is pivotal in managing and updating the Service Master Schedule, which encompasses the coordination of field service technicians, installation teams, microbiological teams, and the necessary equipment such as test kits and...
-
Service Department Scheduler
21 hours ago
Raleigh, North Carolina, United States Emcor Inc Full timeJob Title: Service CoordinatorPurpose:Environmental Specialties, a leading provider of essential equipment and services to the Pharmaceutical and Biotech industries, is seeking a highly skilled Service Coordinator to join our team at our Raleigh, NC office.Responsibilities:Schedule and communicate with Service Technicians on a daily basis to ensure efficient...
-
Psychiatric Provider
6 days ago
Raleigh, North Carolina, United States Hope Services, LLC Full timeHope Services, LLC is seeking a dedicated and compassionate Psychiatric Nurse Practitioner or Physician Assistant to join our growing team. We offer a supportive environment focused on providing high-quality mental healthcare services to children and adolescents in a remote/hybrid setting. As a key member of our clinical team, you will play a vital role in...
-
Experienced Patient Scheduling Coordinator
1 week ago
Raleigh, North Carolina, United States UNC Health Care Full timePosition Overview:Join a leading healthcare organization dedicated to enhancing the health and wellness of diverse communities. As a vital member of our team, you will play a crucial role in maintaining an efficient scheduling system that supports patient care.Key Responsibilities:Ensure the integrity and accuracy of the scheduling database by collaborating...
-
Patient Scheduling Specialist
1 week ago
Raleigh, North Carolina, United States North Carolina State University Full timePosition Overview:The Administrative Support Associate for Campus Health is responsible for executing essential administrative tasks primarily within the Physical Therapy Department.Key Responsibilities:1. Efficiently manage and organize patient appointments to ensure a seamless experience.2. Collaborate with the Coordinator and Physical Therapists to...
-
Scheduler 2
3 weeks ago
Raleigh, North Carolina, United States NES Fircroft Full timeOverview: We are seeking a skilled Scheduler to join our team. The ideal candidate will have experience in construction management and utilizing construction management software to coordinate project schedules efficiently.Responsibilities:Collaborate with project managers to develop and maintain project schedules Utilize construction management software to...
-
Customer Service Specialist
1 week ago
Raleigh, North Carolina, United States A NEW LIFE SERVICES Full timeJob OverviewWe are seeking a warm and inviting receptionist/concierge to enhance our customer experience at A New Life Services.Benefits:401(k) PlanCompetitive SalaryDental CoverageEmployee DiscountsComplimentary Snacks and MealsHealth InsurancePaid Time OffPerks:Attractive Hourly CompensationOpportunities for Career AdvancementDynamic and Enjoyable Work...
-
Customer Service Specialist
1 week ago
Raleigh, North Carolina, United States A NEW LIFE SERVICES Full timeJob OverviewWe are seeking a personable and professional Reception Coordinator to enhance our front desk operations at A New Life Services.Key Benefits:401(k) planAttractive salary packageComprehensive dental coverageEmployee discounts on servicesComplimentary snacks and mealsHealth insurance optionsPaid time offAdditional Perks:Competitive hourly...
-
Customer Service Coordinator
4 days ago
Raleigh, North Carolina, United States A NEW LIFE SERVICES Full timeJob OverviewWe are seeking a warm and inviting receptionist/concierge to enhance our service at A NEW LIFE SERVICES.Key Benefits:401(k) planAttractive salary packageComprehensive dental coverageEmployee discounts availableComplimentary snacks and mealsHealth insurance optionsPaid leaveAdditional Perks:Competitive hourly wageOpportunities for career...
-
Raleigh, North Carolina, United States UNC Health Care Full timePosition Overview:Join a dynamic team dedicated to enhancing the health and wellness of our diverse communities. As a key member of our organization, you will play a vital role in maintaining an efficient scheduling system that supports patient care.Key Responsibilities:Ensure the integrity and accuracy of the scheduling database, collaborating with various...
-
Raleigh, North Carolina, United States EMCOR Government Services Full timeCompany Benefits401KHealth, Dental and Vision Insurance - Immediate coverage available8 Paid Holidays11 days of Paid Time OffCompany Contribution of $500 up to $1,000 into your Health Savings AccountCompany Paid Life Insurance, Short-Term, and Long-Term Disability coverage (Buy-up options available)About EMCOR Government Services:EMCOR Government Services is...
-
HVAC Service Technician
1 week ago
Raleigh, North Carolina, United States EMCOR Government Services Full timeCompany Benefits401KHealth, Dental and Vision Insurance - Immediate coverage available8 Paid Holidays11 days of Paid Time OffCompany Contribution of $500 up to $1,000 into your Health Savings AccountCompany Paid Life Insurance, Short-Term, and Long-Term Disability coverage (additional options available)About EMCOR Government Services:EMCOR Government...
-
Raleigh, North Carolina, United States EMCOR Government Services Full timeCompany Benefits:401KHealth, Dental, and Vision Insurance - Immediate coverage available8 Paid Holidays11 Days of Paid Time OffCompany Contribution of $500 up to $1,000 into your Health Savings AccountCompany Paid Life Insurance, Short-Term, and Long-Term Disability coverage (Buy-up options available)About EMCOR Government Services:EMCOR Government Services...
-
HVAC Service Technician
1 week ago
Raleigh, North Carolina, United States EMCOR Government Services Full timeCompany Benefits401K PlanComprehensive Health, Dental, and Vision Insurance - Immediate coverage available8 Paid Holidays Annually11 Days of Paid Time OffHealth Savings Account with Company Contribution of $500 to $1,000Company Paid Life Insurance and Disability Coverage (Options to buy additional coverage available)About EMCOR Government Services:EMCOR...
-
Raleigh, North Carolina, United States EMCOR Government Services Full timeCompany Benefits401KHealth, Dental, and Vision Insurance - Immediate coverage available8 Paid Holidays11 days of Paid Time OffCompany Contribution of $500 up to $1,000 into your Health Savings AccountCompany Paid Life Insurance, Short-Term, and Long-Term Disability coverage (options to buy-up available)About EMCOR Government Services:EMCOR Government...
-
Custodial Services Associate
4 days ago
Raleigh, North Carolina, United States Owens Realty Services Full timeFacility Maintenance AttendantPosition: Facility Maintenance Attendant$15.00/hrSchedule: Saturday and Sunday 8AM - 5PMOverview: This role involves performing essential cleaning and maintenance tasks within the facility. The Maintenance Attendant will ensure that all areas are kept in pristine condition by executing the following responsibilities.Key...
-
Telepsychiatry Physician
4 days ago
Raleigh, North Carolina, United States LocumJobsOnline Full timePosition OverviewLocumJobsOnline is collaborating with Adelphi Medical Staffing to recruit a qualified Psychiatry MD for telepsychiatry services.Role Details:Adelphi is in search of a psychiatrist to deliver telepsychiatry services at various correctional facilities. The primary focus will be on providing care to male inmates.Key Information:Reference...
-
Mental Health Counselor
1 week ago
Raleigh, North Carolina, United States Hope Services, LLC Full timeAbout Hope Services, LLC Hope Services, LLC is dedicated to providing high-quality and effective behavioral health services for children/adolescents and families facing mental health challenges. Our agency prioritizes recruiting experienced staff passionate about working with these populations and supports the implementation of evidence-based treatment...
-
Field Service Generator Technician
1 week ago
Raleigh, North Carolina, United States Prime Power Services, Inc. Full timeJob OverviewElevate Your Career as a Field Service Generator TechnicianEnvision a role that places you at diverse client locations, where your skills are essential. As a natural problem-solver, you exemplify mechanical and electrical expertise, with extensive knowledge of diesel and natural gas generator systems and their fuel mechanisms. Your toolkit is...
-
Field Service Generator Technician
1 week ago
Raleigh, North Carolina, United States Prime Power Services, Inc. Full timeJob OverviewElevate Your Career as a Field Service Generator TechnicianEnvision a role that places you at diverse client locations, where your technical skills are in high demand. As a skilled troubleshooter, you exemplify both mechanical and electrical expertise, with a comprehensive understanding of diesel and natural gas generator systems and their fuel...
