Senior PMO Manager

Position Status: This opportunity is for a secured role that is due to commence in September subject to approval. If you would like to be considered as we progress with this position, please click to apply.

At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities and societies across the globe. To learn more about our purpose, culture, and priorities, visit our strategy site.

Within our consult business we harness our unique combination of leading-edge practical expertise and project delivery consultancy to unlock the potential in every project.

The project:

Mace are engaged by a NYC based Global CRE client to manage the delivery of a global property change program. The PMO is established as an in-house integrated client team and operates from the clients HQ in NYC. As we enter the third year of the commission the PMO is now moving into oversight of project delivery, whilst continuing to maintain an ongoing strategic advisory and governance position at the front end. Consequently, we are looking to bolster our team with the appointment of a senior PMO Manager to oversee our PMO function on a day to day basis and lead on the interface between strategy and delivery. This role would suit someone with a broad range of construction process experience who is able to oversee and coordinate multiple projects each at different stages of their life-cycle.

If you are searching for an opportunity to play a leading part in a high-energy CRE PMO team based in New York City, please register your interest.

Our values shape the way we consult, and define the people we want to join us on our journey, they are:

Safety first - Going home safe and well:

You will be a leading advocate of Mace's value of safety first, and be accountable for leading and maintaining exceptional safety, quality, cost, programme, sustainability and project compliance standards.
You will possess advanced technical expertise in local health and safety rules and regulations relevant to project portfolio.
You will champion a diverse and inclusive working environment and understand the importance of the wellbeing of the people you manage.

Client focus - Deliver on our promise:

You will lead the delivery of key assignments and defined business areas, providing strategic direction and monitoring delivery aligned with overall vision and objectives.
You will be the relationship owner and primary contact for Mace executive team engagement, and responsible for ensuring efficient governance to achieve our strategic priorities.
You will be responsible for key client relationship management and converting the client's vision into a deliverable onsite plan.
Directing the coordination and delivery of a sub programme (or smaller programme) and oversees the implementation of project strategies, providing direction and monitoring delivery in alignment with overall vision and objectives.
Implementing appropriate programme delivery environment including people, organisation, process, information and technology.
Improving performance from the bid baseline by optimizing resources and monitoring, reviewing and evaluating activities, systems and methodologies.
Defining the relationship ownership and is the primary contact for Mace BUD engagement.
Directing and maintaining exceptional safety, quality, cost, programme, sustainability, governance, risk, stakeholder management and programme compliance standards.
Focusing on delivering programme benefits and outcomes.
Maintaining programme documentation, including process and procedures, plans, reports, registers, and lessons learned.
Creating a high-performing and inclusive team environment that encourages contribution and recognition.
Engendering, promoting and influencing quality and service excellence in all conversations and programme interactions.
Ensuring the programme is operating an effective risk management strategy with appropriate management actions and risk treatments established.
Proactively conveying and connecting the wider business strategy to the programme team and promoting the associated initiatives.
Networking and utilizing the full depth and knowledge of the Mace group and centres of excellence to support the programme delivery, actively promoting knowledge share with others.
Ensuring operations are commercially viable, influencing the achievement of business objectives (including debt collection) and meeting organisational and legislative compliance obligations.
Building and maintaining internal and external relationships (e.g. clients, contractors, consultancies and other stakeholders) to foster growth and increase networks, developing internal and external communication.
Adapting the full benefits of construction to production (C2P), net zero carbon, and digital and data innovation.
Promoting Mace's value of safety first, exhibiting visible safety behaviours, sharing lessons learned and using safety moments and Mace's HSW framework.
Supporting the safety and wellbeing of all Mace staff.
Managing a number of senior managers, managers and assistant managers.
Working collaboratively towards the common goal of net zero carbon transition and share responsibility for the proactive identification and management of the associated carbon emissions and reductions during the delivery of work.

Integrity - Always do the right thing:

You will have full budgetary oversight and ensure operations are fiscally and ethically viable, and meet organisational and legislative compliance obligations.
You will directly influence long term development of strategy for a function or Business Unit (BU), creating a sustainable business future.
You will commit to making a positive impact for our people, our clients, and our planet, and take ownership for holding others to account who do not uphold the Mace values.

Create opportunity for our people to excel:

You will mentor, coach, and develop your project team and provide an environment to share knowledge and experience.
You will actively network, innovate, and seek understanding of best practice, utilising the full depth of knowledge of Mace group, the centres of excellence, mace way control centre and knowledge hub.
You will provide expert technical advice and leadership support to delivery teams, creating a culture of ownership, promoting roles and responsibilities.

You'll need to have:

CRE Client facing experience
FItout deliver experience
Availability to travel periodically within USA and globally.
Proven experience and track-record as a sub programme or smaller programme lead.
Technical understanding of programme management. practices, controls, programme governance and programme procedures.
Budgetary oversight (external programme budget and internal fee budget)
Risk and opportunity management experience/practitioner.
Strong problem solving and analytical skills across cost, scheduling, procurement, contract administration, financial controls and reporting, across the project lifecycle.
Competency and understanding of current Health Safety Executive (HSE) (or local equivalent) regulations.
Relevant and commensurate technical, leadership and management qualifications.
Network of clients, consultants and contractors.
Strong knowledge of consultancy/construction, infrastructure and property sectors.
Openness to innovation and tries to find better approaches/ways of working.
Strong communicator (verbal and written), presentation and relationship manager.
Confident presenter; ability to clearly transmit the position/message.
Effective appraisal/analytical skills to support negotiations and problem solving
Develops and maintains professional working relationships with internal and external stakeholders.
Growth mindset that promotes curiosity, high quality contribution and team collaboration.
Role models Mace values and behaviours.
Encourages sharing of best practice and lessons learnt between teams.
Ability to build a high performing team environment.
Leads others effectively, gives clear direction and supports others to grow their careers.
Mentors and develops others, sharing knowledge and experience.
Adapts and reacts well to changing priorities and requirements.
Demonstrates a growth mindset and explores innovative approaches, in pursuit of a better way.
Takes responsibility for their actions, leads by example and acts in an ethical, legal and responsible way.
Recognises and activity pursues the collective power of diverse and inclusive teams. Champions inclusivity.
Competencies include: Influencing and negotiation skills, Customer Driven, Focus, Judgement, Interpersonal Ability, Analytical Thinking and Problem Solving.
Builds enduring relationships with colleagues and clients within and outside of Mace.
Links personal and team development for the benefit of the business.
Celebrates the small wins and the major milestones - making colleagues feel proud and bolstering morale.
Proven experience and track-record of successful programme delivery (in both construction and pre-construction phases).
Leadership and management experience and capability to lead a team.
Tertiary qualifications in related (project management and/or construction related discipline), non-related degree or equivalent professional experience/ apprenticeship, combined with a demonstrable intermediate level of role knowledge. (or equivalent)
Appropriate Construction Skills Certification Scheme (CSCS) card.
MAPM/MRICS/MICE (or local equivalent).

You'll also have:

Membership of RICS, CIOB, APM, ICE or equivalent demonstrable professional or personal development.
Experience in the successful delivery phase of projects and programmes in the CRE sector.
Deep property or infrastructure project management expertise.
Strong commercial and financial acumen.
Leadership and management experience of large, diverse teams.
Experience of managing relationships with key senior stakeholders.
Knowledge of how carbon and sustainability considerations will shape the outlook of the projects you are working on.

Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all of the criteria, please apply as you may still be the best candidate for this role or another role within our organization.

Please remember the Employee Referral Scheme and if there are any talented people you can recommend, just click the button and use the 'Refer a friend' feature found within the relevant job.

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