Senior Change Management Program Manager

2 weeks ago

New York, New York, United States Turner & Townsend Full time
Job Overview

Company Overview:
Turner & Townsend is dedicated to delivering impactful outcomes through comprehensive consultancy and project management services across various sectors, including real estate, infrastructure, and natural resources. With a global presence in 50 countries, we pride ourselves on our innovative and client-centric approach, fostering a vibrant and inclusive workplace culture.

Position Summary:
The Senior Change Management Program Manager plays a crucial role in our expanding Global Portfolio Management Office (PMO), focusing on the Data Center Construction portfolio. This position requires exceptional strategic thinking and influence to effectively manage organizational change within a complex, matrixed environment. The primary objective is to facilitate the successful implementation of PMO strategies and initiatives, ensuring stakeholder engagement and adoption.

Key Responsibilities:

  • Change Strategy Development:
    Formulate a tailored change management strategy that addresses the unique challenges of scaling our data center portfolio. Evaluate the impact of changes on stakeholders and design strategies to mitigate resistance.
  • Change Management Planning:
    Create comprehensive plans that outline the necessary steps for supporting individuals and teams through transitions. Develop stakeholder engagement strategies to ensure alignment across the organization.
  • Stakeholder Engagement:
    Act as a trusted advisor, fostering strong relationships with stakeholders to secure support for change initiatives. Conduct regular analyses to understand stakeholder needs and concerns.
  • Communication and Training:
    Develop and implement communication plans to ensure consistent messaging throughout the change process. Design training programs to equip employees with the skills needed for new processes and tools.
  • Change Implementation:
    Lead change management activities, monitor progress, and adjust strategies as necessary to ensure successful adoption. Establish metrics to evaluate the effectiveness of change management efforts.
  • Continuous Improvement:
    Identify opportunities for enhancing change management practices and incorporate feedback from stakeholders to refine strategies.
  • Risk Management:
    Proactively identify and manage risks associated with change initiatives, developing mitigation plans as needed.
  • Reporting and Documentation:
    Prepare regular reports on change initiatives for senior leadership, maintaining comprehensive documentation of all activities.

Qualifications:

  • Bachelor's degree in a relevant field; Master's degree preferred.
  • 7-10 years of experience in change management, particularly in large-scale construction transformations.
  • Proven experience in leading change initiatives within a technology-intensive industry.
  • Strong understanding of change management principles and methodologies.
  • Exceptional communication and interpersonal skills.
  • Ability to influence and build relationships with stakeholders at all levels.
  • Analytical and problem-solving skills with a strategic mindset.
  • Certification in change management is highly desirable.

Work Environment:
This role involves client-facing responsibilities and may require occasional travel.

Compensation:
The salary range for this position is competitive and reflects the candidate's experience and qualifications.

Turner & Townsend is an equal opportunity employer, committed to fostering an inclusive environment for all employees.

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