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PMO Director

3 months ago

New York, New York, United States Mace Full time

Position Status: This opportunity is for a bid, so it is not yet a secured role. If you would like to be considered as we progress with this position, please click to apply.

At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities and societies across the globe. To learn more about our purpose, culture, and priorities, visit our strategy site.

Within our Consult business we harness our unique combination of leading-edge practical expertise and project delivery consultancy to unlock the potential in every project.

Our values shape the way we consult, and define the people we want to join us on our journey, they are:

Safety first - Going home safe and well:

You will be a leading advocate of Mace's value of Safety First, and be accountable for leading and maintaining exceptional safety, quality, cost, programme, sustainability and project compliance standards.
You will possess advanced technical expertise in local Health and Safety rules and regulations relevant to project portfolio.
You will champion a diverse and inclusive working environment and understand the importance of the wellbeing of the people you manage.

Client focus – Deliver on our promise:

You will lead the delivery of key assignments and defined business areas, providing strategic direction and monitoring delivery aligned with overall vision and objectives.
You will be the relationship owner and primary contact for Mace executive team engagement, and responsible for ensuring efficient governance to achieve our strategic priorities.
You will be responsible for key client relationship management, and converting the client's vision into a deliverable onsite plan.

Integrity – Always do the right thing:

You will have full budgetary oversight and ensure operations are fiscally and ethically viable, and meet organisational and legislative compliance obligations.
You will directly influence long term development of strategy for a function or Business Unit (BU), creating a sustainable business future.
You will commit to making a positive impact for our people, our clients, and our planet, and take ownership for holding others to account who do not uphold the Mace values.

Create opportunity for our people to excel:

You will mentor, coach, and develop your project team and provide an environment to share knowledge and experience.
You will actively network, innovate, and seek understanding of best practice, utilising the full depth of knowledge of Mace Group, the Centres of Excellence, Mace Way Control Centre and Knowledge Hub.
You will provide expert technical advice and leadership support to Delivery Teams, creating a culture of ownership, promoting roles and responsibilities.

Subject matter expert and leader for PMO and project controls services within assigned hub(s) supporting the development of high performing teams, best in class service delivery and effective engagement with wider industry and professional bodies to promote Mace and ensure that service offering continues to meet and exceed client expectations whilst outperforming competitors.

You'll be responsible for:

Directing PMO and project controls performance of all service delivery for their assigned hub/s.
Ensuring all PMO and risk management services within assigned hub(s) are fully aligned with best practice and international ISO standards and is reflected in all control centre.
Acting as a role model and mentor to others.
Providing expert advice and support to all projects within their hub and additional support to other hubs as/when required.
Partnering with clients exceeding their expectations and building strong professional relationships.
Acting as the PMO and project controls subject matter expert within assigned hub/territory.
Supervising and directing the delivery of all technical PMO and project controls services within assigned hub/s including all aspects of digital services.
Working collaboratively towards the common goal of net zero carbon transition and share responsibility for the proactive identification and management of the associated carbon emissions and reductions during the delivery of work.

You'll need to have:

Significant experience of effective PMO and project controls leadership on significant/landmark/mega construction projects.
Significant experience of leading the effective deployment of robust PMO and
Project controls strategies/frameworks and integrated project controls methodologies.
Expert knowledge of risk tools, techniques and software (e.g., MS office and Power BI, Aconex, Primavera P6 and RiskHive, @risk, Primavera Risk Analyser).
Ability to manage activities with significant uncertainty or ambiguity providing effective consultancy to clients and other key stakeholders to drive effective outcome/s.
Strong business development skills and commercial awareness/acumen (e.g. cross selling Mace services into client organisations).
Strong understanding of construction and related industry, trends, innovation and associated threats and opportunities.
Deep domain knowledge of providing PMO and project controls leadership in collaboration with external bodies, professional institutions and peers.
Excellent communication skills (verbal and written), relationship manager.
Ability to capture the audience and clearly transmit the position/message.
Effective appraisal/analytical skills to support skilled negotiations, problem solving, or conflict resolution.
Ability to develop and maintain excellent professional working relationships with internal and external stakeholders.
Growth mindset that promotes curiosity, high quality contribution and team collaboration.
Ability to encourage awareness of colleagues from different technical, social and cultural backgrounds.
Ability to encourage sharing of best practice and lesson learnt between teams.
Ability to manage upwards effectively and constructively challenges BUD.
Ability to supervise others effectively, gives clear direction, coaches and supports others to reach their full potential.
Ability to mentor and develop the project team and others in the business; providing a safe work environment to learn and mature, sharing knowledge and experience.
Ability to adapt and react well to changing priorities and requirements (both business and project).
Ability to demonstrate a growth mindset and explores innovative approaches, in pursuit of a better way.
Ability to embrace new technology and help others to adapt.
Ability to take responsibility for their actions, leads by example and acts in an ethical, legal and responsible way.
Ability to understands personal strengths and weaknesses and introduces the right selection of skills and competencies to balance.
Ability recognise and actively pursue the collective power of diverse and inclusive teams.
Ability to champion inclusivity.
Experience of delivering a range of project services on major construction programmes or management consultancy.
Relevant university degree (e.g. construction, engineering) or equivalent.
Chartered (or equivalent) membership of relevant professional institution(s) e.g. Association of Project Managers.
Management Successful Programmes/P3O/P3M3 accreditation.
Ability to engage with peers within professional bodies and other forum to maintain. professional knowledge and work across industry to advance the profession.

You'll also have:

Practical application and understanding of the opportunities related to data analytics and intelligent reporting, Power BI and other reporting suite tools.
Experience of working client side as well as consultancy.
Ability to use enthusiasm to focus team on achieving improved business and/or major project/programme/account performance.
Ability to use language and approach which appeals to a range of people.
Ability to build enduring relationships with colleagues and clients within and outside of Mace.
Ability to get out and about and personally connects with as many people as they can.
Ability to regularly bring people together to resolve conflict and find a lasting solution.
Ability to coach and mentor a range of people across the business.
Ability to link personal and team development for the benefit of the business.
Ability to celebrate the small wins and the major milestones - making colleagues feel proud and bolstering morale.
Ability to actively support professional white paper development and review.
Ability to actively promote business within professional networks both within the UK and globally (or local equivalent).

Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all of the criteria, please apply as you may still be the best candidate for this role or another role within our organization.


If you would like to make a confidential enquiry, please contact Jennifer Camhi in the recruitment team.


Please remember the Employee Referral Scheme and if there are any talented people you can recommend, just click the button and use the 'Refer a friend' feature found within the relevant job.

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