CRM Coordinator

2 months ago

Detroit, Michigan, United States teamworkonline Full time

Amaze, Inspire, Unite

Job Summary:

The CRM Coordinator will support the day-to-day management and execution of the company's Microsoft Dynamics CRM system and utilize data to assist with sales and marketing efforts. Additionally, this role will support marketing efforts, market research, analytics projects, and internal reporting processes.

Key Responsibilities:

Sales & Marketing Support

  • Maximize internal adoption of CRM system via user training and support.
  • Serve as liaison between Ticket Sales and Service, Premium, Business Analytics Departments with an emphasis on support for our Inside Sales team.
  • Drive research and lead procurement for direct marketing campaigns.
  • Assign leads based on inbound inquiries and marketing campaigns.
  • Support marketing automation efforts utilizing Microsoft Dynamics and Microsoft PowerAutomate.
  • Provide technical support to CRM users – troubleshooting issues within the system.
  • Aid in Business Processes to ensure reporting and is correct and up to date.
  • Identify and implement custom solutions to enhance business processes.

System Maintenance

  • Conduct day-to-day administration of CRM platform (Microsoft Dynamics 365 Online) including user management, data hygiene and data manipulation.
  • Modify the front-end of CRM and marketing systems to consolidate and display information based on needs.
  • Support and modify automations using PowerAutomate.
  • Manage CRM form creation and edits.
  • Lead research initiatives into Dynamics CRM best practices.
  • Coordinate and manage data integration with various vendors and data providers.
  • Conduct basic data entry.

Data Integrity

  • Ensure that through the data architecture, cleansing process and system design the data available to users and is accurate and complete.
  • Ensure legal compliance and proper use of the system.

Required Knowledge, Skills and Abilities:

  • Bachelor's degree in quantitative or business discipline (e.g., computer science, mathematics, statistics, economics, business, marketing, etc.) or equivalent work experience.
  • Minimum two (2) years related experience or equivalent work experience.
    *Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work.
  • Possess the highest integrity and ethical standards.
  • Experience with Microsoft Dynamics CRM, or similar CRM systems.
  • Strong analytical and problem-solving skills.
  • Demonstrated ability to manage multiple complex projects, produce high quality deliverables within assigned deadlines.
  • Excellent communication, interpersonal, and decision-making skills.
  • Highly self-motivated with a desire to learn new skills and solve problems using new and emerging technologies.
  • Superior attention to detail and a desire to deliver exceptional results for business objectives.
  • Ability to work cross functionally, collaborate with multiple departments, communicate at a high level.

Preferred Knowledge, Skills and Abilities:

  • Experience working in the sports and entertainment industry.
  • Experience with Microsoft PowerAutomate preferred.
  • Experience with SQL, Java, and HTML preferred.

All items listed above are illustrative and not comprehensive. They are not contractual in nature and are subject to change at the discretion of Olympia Entertainment.


Olympia Entertainment is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.


The Company will strive to provide reasonable accommodations to permit qualified applicants who have a need for an accommodation to participate in the hiring process (e.g., accommodations for a job interview) if so requested.

PRIVACY POLICY

  • CRM Specialist

    7 days ago

    Detroit, Michigan, United States AEG Full time

    To be eligible for this position, after selecting 'Apply Now' above and being redirected, you must complete the application process on the subsequent screen. Inspire, Engage, Collaborate Position Overview: The CRM Specialist will assist in the daily oversight and implementation of the organization's Microsoft Dynamics CRM platform, leveraging data to support...

  • Senior Account Executive

    2 days ago

    Detroit, Michigan, United States RAPP Full time

    About RAPPRAPP is a world-leading precision marketing agency that leverages data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual's needs, beliefs, behaviors, and aspirations.We foster an inclusive workplace...

  • Content Marketing and Communications Coordinator

    2 weeks ago

    Detroit, Michigan, United States NRTC Alabama, Inc Full time

    Position OverviewThe Content Marketing and Communications Coordinator is responsible for developing and disseminating messages and materials that inform, educate, and motivate clients to engage with NRTC Alabama, Inc.'s Industrial Equipment Products and Services. This role will oversee the design of promotional materials, manage various communication...

  • Content Marketing and Communications Coordinator

    2 weeks ago

    Detroit, Michigan, United States NRTC Alabama, Inc Full time

    Position OverviewThe Content Marketing and Communications Coordinator is responsible for developing and delivering impactful messaging and content that educates, informs, and motivates clients to engage with NRTC Alabama, Inc.'s Industrial Equipment Solutions. This role encompasses the management of promotional material design, oversight of both digital and...

  • Email Marketing Coordinator

    7 days ago

    Detroit, Michigan, United States OpTech Full time

    Why choose OpTech? OpTech is a woman-owned organization that prioritizes your insights, fosters your development, and consistently supports you. At OpTech, you will enjoy health and dental benefits from your first day, alongside opportunities for training, flexible work arrangements, career advancement, a 401K plan, and competitive compensation. OpTech is an...

  • Recruitment Events Coordinator and Student Ambassador Manager

    2 weeks ago

    Detroit, Michigan, United States College for Creative Studies (CCS) Full time

    STATUS: Full TimeDIVISION: Enrollment ServicesREPORTS TO: Admissions Events ManagerSUPERVISES: N/AFLSA STATUS: Non-ExemptPosition Overview: The Recruitment Events Coordinator and Student Ambassador Manager will collaborate closely with the Admissions Events Manager to assist the Admissions team in the organization, scheduling, execution, and evaluation of...

  • Engagement Service Coordinator

    3 weeks ago

    Detroit, Michigan, United States Detroit Housing Commission Full time

    We are seeking a dynamic and motivated Engagement Service Coordinator to join our team. The ideal candidate will be responsible for enhancing customer engagement and ensuring exceptional service delivery across all channels. The Engagement Service Coordinator will work closely with various DHC Mixed-Finance communities to create and implement strategies that...

  • Funeral Services Coordinator

    4 days ago

    Detroit, Michigan, United States StoneMor Full time

    About the RoleThe Sales Counselor will be responsible for providing a customer-focused experience during every interaction with families, guests, and community members. This includes guiding individuals and families through end-of-life memorial planning, providing options to meet their unique needs, and advising on associated costs and financing options.Key...

  • E-mail Marketing Coordinator

    3 weeks ago

    Detroit, Michigan, United States Creative Circle, LLC Full time

    One of our healthcare clients is looking for a Digital Marketing Specialist to join their team on a 40 hours per week basis through March 2025The Digital Marketing Specialist can work fully remote, but ideally will be within 100 miles of Detroit.Digital Marketing Specialist responsibilities:- act as an SME for CRM tech, marketing automation, database...

  • Content Marketing Specialist

    1 week ago

    Detroit, Michigan, United States NRTC Alabama, Inc Full time

    Job OverviewThe role of the Marketing Communication and Content Specialist encompasses the development of engaging messages and content aimed at educating and persuading customers regarding NRTC Alabama, Inc.'s industrial equipment offerings. This position will oversee the design of promotional materials, manage both online and offline communication...

  • Content Marketing Specialist

    2 weeks ago

    Detroit, Michigan, United States NRTC Alabama, Inc Full time

    Job OverviewThe role of the Marketing Communication and Content Specialist encompasses the development of engaging messages and materials that inform and motivate clients to connect with NRTC Alabama, Inc.'s offerings in industrial equipment. This position requires the individual to oversee the design of promotional materials, manage various communication...

  • Senior Clinical Specialist

    5 days ago

    Detroit, Michigan, United States Abbott Full time

    About AbbottAbbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160...

  • Senior Sales Operations Analyst

    1 week ago

    Detroit, Michigan, United States IQVIA Full time

    Position OverviewThe role of the Senior Sales Operations Analyst is pivotal in delivering operational assistance to the Sales Teams focused on Patient Support Services and Contract Sales. The primary objective is to facilitate Requests for Information (RFI) and Requests for Proposals (RFP), thereby enhancing the overall performance of the organization. Key...

  • Real Estate Sales Buyer's Agent

    2 days ago

    Detroit, Michigan, United States The Perna Team at Detroit Full time

    Job OpportunityWe are seeking a skilled and ambitious Real Estate Sales Buyer's Agent to join our team at The Perna Team at Detroit. As a key member of our expansion team, you will play a crucial role in helping clients find their dream homes.Key ResponsibilitiesNegotiate Property Sales: Coordinate efforts to negotiate property sales between buyers and...

  • Sales Operations Specialist

    7 days ago

    Detroit, Michigan, United States IQVIA Full time

    Job OverviewThis position is responsible for providing operational support to the Sales Teams for Patient Support Services and Contract Sales. The main focus is on supporting Requests for Information (RFI) and Requests for Proposals (RFP) in order to contribute to the overall success of the businesses.Key Responsibilities:Support Requests for Information...

  • Territory Sales Director

    6 days ago

    Detroit, Michigan, United States Concept Machine Full time

    Job OverviewREGIONAL SALES MANAGERLOCATION: Detroit MIFLSA STATUS: ExemptPOSITION SUMMARYAre you a seasoned sales expert with the capability to navigate intricate sales processes and finalize agreements? If so, this position is tailored for you.For over 40 years, Concept Machine has been a leader in selling and servicing cutting-edge precision measuring...

  • Territory Sales Leader

    1 week ago

    Detroit, Michigan, United States Concept Machine Full time

    Job OverviewREGIONAL SALES MANAGERLOCATION: Detroit MIFLSA STATUS: ExemptPOSITION SUMMARYAre you a seasoned sales expert capable of navigating intricate sales cycles and finalizing agreements? If so, this position aligns with your aspirations.For over 40 years, Concept Machine has been at the forefront of selling and servicing cutting-edge precision...

  • Territory Sales Director

    6 days ago

    Detroit, Michigan, United States Concept Machine Full time

    Job OverviewPOSITION: Regional Sales ManagerLOCATION: Detroit MIFLSA STATUS: ExemptPOSITION SUMMARYAre you a seasoned sales expert capable of managing intricate sales cycles and securing contracts? If so, this role is tailored for you.With over four decades of experience, Concept Machine specializes in the sale and service of cutting-edge precision...

  • Wildlife Customer Service Representative

    1 week ago

    Detroit, Michigan, United States Critter Control Full time

    Job SummaryCritter Control is seeking a highly skilled Regional Customer Service Specialist to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their issues, and ensuring their satisfaction.Key ResponsibilitiesProvide excellent customer service to our existing...

  • Customer Engagement Specialist

    2 days ago

    Detroit, Michigan, United States Detroit Housing Commission Full time

    Job DescriptionJob Title: Engagement Service CoordinatorJob Summary:We are seeking a highly motivated and detail-oriented Engagement Service Coordinator to join our team at the Detroit Housing Commission. The ideal candidate will be responsible for enhancing customer engagement and ensuring exceptional service delivery across all channels.Key...