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Administrative Assistant II
1 month ago
- Check-in patients and process co-payments.
- Coordinate and schedule patient appointments utilizing HIS (Hospital Information System) by telephone and in person.
- Obtain authorizations and/or referrals from various agencies/doctors for surgeries, testing and office visits.
- Assist patients when the doctor refers them to other doctors or facilities by calling for appointments and providing patients with necessary information for appointments.
- Obtain approval for refilling of prescription orders of non-narcotic medications.
- Fill out disability forms and insurance forms for patients; send out patients' records after obtaining signed release.
This is a temporary position scheduled to end 6 months from hire date. May convert to Career.
Salary Range: $ HourlyQualifications
Required:
- Knowledge of ophthalmic medications and terminology, various ophthalmic equipment and routine ophthalmic prescriptions.
- Skill in operating computer terminal for processing and accessing patient data.
- Ability to act as liaison between physician and patients and their families, using good verbal and written communication skills.
- Skill in establishing, coordinating and maintaining patient and administrative files.
- Typing skills to prepare correspondence with speed/accuracy.
- Skill in speaking clearly, distinctly, and courteously using appropriate vocabulary and grammar to obtain and convey information to both physicians and patients and other individuals at various organizational levels.
- Skill in writing grammatically correct routine medical and business correspondence.
- Skill in setting priorities which accurately reflect relative importance of job responsibilities.
- Ability to work independently and follow through with assignments with minimal (or no) direction from supervisor.
- Ability to coordinate activities to guarantee timely completion of teamwork (usually under high pressure).
- Ability to perform effectively and diligently under fluctuating workload and high pressure situations and deadlines.
- Ability to maintain cooperative working relationships with other staff members, physicians and administrators.
- Ability to maintain a friendly, caring demeanor with patients, most of whom are very fearful and stressed.
- Ability to maintain confidentiality.
- Ability to operate word processing function/memory of computer/type-writer for forms and consents.
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