patient access service rep, fcp

3 weeks ago


Waukesha, Wisconsin, United States Froedtert Full time

Discover. Achieve. Succeed. #BeHere

Location: US:WI:WAUKESHA at our CP-WKSHA REHAB/SPORTS MED CTR facility.

This job is ON - SITE.

FTE:

Shift: Shift 1

Schedule: Monday 2:15-7, Tuesday 2:15-7, Wednesday 6:45-12, Thursday 6:45-12, Friday OFF.

Must be flexible and available to pick up additional hours as needed.

Job Summary:

The Patient Access Service Representative (PASR) delivers an exceptional patient experience for "front of house"/patient facing needs. Proactively greets patients and visitors and creates a helpful, positive, welcoming and friendly patient experience. Provides outstanding customer service both in person and on the phone.

EXPERIENCE DESCRIPTION:

A minimum of one year of experience as a receptionist/assistant or work in a customer service field is required. Previous experience in a healthcare setting preferred but not necessary.

EDUCATION DESCRIPTION:

High School diploma or equivalent is preferred.

SPECIAL SKILLS DESCRIPTION:

Effective communication skills, oral and written required. Ability to multi-task. Strong proactive organizational skills a must. Must have excellent customer service skills. Must be proficient in Microsoft Outlook, Excel and Word. Knowledge of medical terminology and EpicCare is preferred.

Perks & Benefits at Froedtert Health

Froedtert Health Offers a variety of perks & benefits to staff, depending on your role you may be eligible for the following:

  • Paid time off
  • Growth opportunity- Career Pathways & Career Tuition Assistance, CEU opportunities
  • Academic Partnership with the Medical College of Wisconsin
  • Referral bonuses
  • Retirement plan - 403b
  • Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics
  • Employee Assistance Programs, Adoption Assistance, Healthy Contributions, , Moving Assistance, Discounts on gym memberships, travel and other work life benefits available

The Froedtert & the Medical College of Wisconsin regional health network is a partnership between Froedtert Health and the Medical College of Wisconsin supporting a shared mission of patient care, innovation, medical research and education. Our health network operates eastern Wisconsin's only academic medical center and adult Level I Trauma center engaged in thousands of clinical trials and studies. The Froedtert & MCW health network, which includes ten hospitals, nearly 2,000 physicians and more than 45 health centers and clinics draw patients from throughout the Midwest and the nation.

We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce. We welcome protected veterans to share their priority consideration status with us at We maintain a drug-free workplace and perform pre-employment substance abuse testing. During your application and interview process, if you have a need that requires an accommodation, please contact us at We will attempt to fulfill all reasonable accommodation requests.



  • Waukesha, Wisconsin, United States UnitedHealth Group Full time

    About UnitedHealth Group: UnitedHealth Group is a leading global organization dedicated to enhancing health outcomes through innovative technology and comprehensive care solutions. Our mission is to empower individuals to lead healthier lives by providing access to essential healthcare services, pharmacy benefits, and valuable resources.Position Overview:...


  • Waukesha, Wisconsin, United States UnitedHealth Group Full time

    About UnitedHealth Group: UnitedHealth Group is a leading global organization dedicated to enhancing healthcare delivery through innovative technology, helping millions achieve better health outcomes. Our culture is rooted in diversity and inclusion, fostering an environment where talented individuals can thrive and develop their careers.Position Overview:...


  • Waukesha, Wisconsin, United States Optum Full time

    Explore Opportunities with OptumOptum, in strategic partnership with ProHealth Care, is proud to be a leader in healthcare services, serving a diverse community for over a century. We are seeking a Patient Care Coordinator Senior to join our team.Key Responsibilities:Provide exceptional patient care and support to ensure efficient and effective healthcare...


  • Waukesha, Wisconsin, United States UnitedHealth Group Full time

    Opportunities with UnitedHealth Group, a prominent leader in health care services. UnitedHealth Group is dedicated to enhancing the health and well-being of communities through innovative care solutions. Be part of a supportive environment that prioritizes excellence, respect, and high-quality service delivery to our patients. Discover the essence of Caring....


  • Waukesha, Wisconsin, United States UnitedHealth Group Full time

    About UnitedHealth Group: UnitedHealth Group is a worldwide organization committed to enhancing healthcare delivery through innovative technology, assisting millions in achieving healthier lifestyles. Our culture emphasizes diversity and inclusion, fostering a collaborative environment with talented colleagues, comprehensive benefits, and opportunities for...

  • Patient Advocate

    2 days ago


    Waukesha, Wisconsin, United States Commonheart, Inc Full time

    About Commonheart, Inc.We are a healthcare organization dedicated to providing compassionate care to our patients. Our team of healthcare professionals is committed to delivering high-quality services that meet the unique needs of each individual.Job SummaryWe are seeking a Registered Nurse to join our team. As a RN, you will be responsible for providing...


  • Waukesha, Wisconsin, United States UnitedHealth Group Full time

    Opportunities with UnitedHealth Group, a leader in health care services dedicated to enhancing the well-being of communities. Our organization is committed to delivering high-quality care through collaboration, respect, and innovation. Experience a fulfilling career where your skills and compassion can make a significant difference.Position Overview: We are...


  • Waukesha, Wisconsin, United States UnitedHealth Group Full time

    About UnitedHealth GroupUnitedHealth Group is a prominent leader in the healthcare sector, dedicated to enhancing the health and well-being of communities. We pride ourselves on our commitment to delivering high-quality care and fostering a collaborative environment that emphasizes respect and excellence.Position Overview:We are currently seeking a dedicated...

  • Nurse Practitioner

    2 days ago


    Waukesha, Wisconsin, United States Advocate Health Full time

    Job SummaryAdvocate Health is seeking a highly skilled Registered Nurse to join our team. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and contributing to the delivery of high-quality medical services.Key ResponsibilitiesProvide Patient-Centered Care: Utilize the nursing process to assess, plan,...


  • Waukesha, Wisconsin, United States UnitedHealth Group Full time

    Become a part of UnitedHealth GroupAs a prominent provider in the healthcare sector, we are committed to enhancing the health of our communities through innovative solutions and compassionate care.We are currently looking for a flexible patient care support associate.Key Responsibilities:Welcome patients and visitors with outstanding serviceMaintain and...


  • Waukesha, Wisconsin, United States Advocate Aurora Health Full time

    Position Title: Healthcare Customer Service AssociateCompany: Advocate Aurora HealthRole Overview:The Healthcare Customer Service Associate serves as the initial point of contact for patients, facilitating a welcoming environment in outpatient departments and clinics. This role involves greeting and registering patients, ensuring all necessary documentation...


  • Waukesha, Wisconsin, United States Vaco Full time

    Vaco Staffing is seeking a Senior Mortgage Servicing Specialist for a client in the financial services sector. This role offers a contract opportunity with the possibility of extension or permanent placement.Key Responsibilities:Deliver outstanding loan servicing support to clients.Ensure precise processing of loan account transactions.Respond promptly to...


  • Waukesha, Wisconsin, United States Jobot Full time

    Position OverviewThis role involves providing exceptional support for our Original Equipment Manufacturer (OEM) machinery at client locations. The primary responsibilities include diagnosing and resolving technical challenges associated with the equipment, while also monitoring performance remotely and executing necessary upgrades and maintenance.About UsWe...


  • Waukesha, Wisconsin, United States Mobility Works Full time

    Job OverviewMobilityWorks is dedicated to enhancing the lives of individuals with disabilities by providing accessible transportation solutions, including wheelchair-friendly minivans and commercial fleet vehicles. Our commitment is to empower wheelchair users with the freedom and independence they deserve. Discover how you can contribute to this meaningful...


  • Waukesha, Wisconsin, United States Lutheran Social Service of Minnesota Full time

    Company Overview:Lutheran Social Services of Minnesota is a dedicated, non-profit organization committed to enhancing the well-being of individuals and families across the region. With a rich history of service, we support over 125,000 clients each year through a wide range of programs, including behavioral health management, adoption services, and support...


  • Waukesha, Wisconsin, United States ProHealth Care Full time

    **Job Summary:**We are seeking a skilled Food Service Operations Manager to join our team at ProHealth Care. As a key member of our Food Services department, you will be responsible for overseeing the daily operations of our 725 Grille at Waukesha Memorial Hospital, as well as catering services.**Key Responsibilities:**Manage the assigned retail areas,...


  • Waukesha, Wisconsin, United States Danaher Corporation Full time

    Join Our MissionAt Danaher Corporation, we are dedicated to advancing cancer diagnostics and enhancing lives through innovative solutions. As a global leader in the field, we pride ourselves on our comprehensive portfolio that spans from biopsy to diagnosis, ensuring that every moment matters in the fight against cancer.Your RoleThe Service Engineering...


  • Waukesha, Wisconsin, United States Lutheran Social Service of Minnesota Full time

    About Lutheran Social Services of Minnesota:Lutheran Social Services (LSS) is a prominent, non-profit organization dedicated to providing a diverse range of human services across Minnesota. With a commitment to serving over 125,000 individuals each year, LSS has established itself as a leader in the human services sector, offering support in areas such as...


  • Waukesha, Wisconsin, United States Jobot Full time

    Position Overview:This role involves providing expert support for our Original Equipment Manufacturer (OEM) machinery at various client locations. You will be responsible for diagnosing and resolving technical challenges associated with our equipment, ensuring optimal performance and reliability.About Our Company:We specialize in creating cutting-edge...


  • Waukesha, Wisconsin, United States Jobot Full time

    Job Overview:This position involves providing essential support for our Original Equipment Manufacturer (OEM) machinery at client locations. The role requires diagnosing and resolving technical issues with the equipment, ensuring optimal performance through both remote monitoring and on-site maintenance.About Us:We are a leading manufacturer of innovative...