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Technical Service Specialist

2 months ago

Waukesha, Wisconsin, United States Jobot Full time
Position Overview

This role involves providing exceptional support for our Original Equipment Manufacturer (OEM) machinery at client locations. The primary responsibilities include diagnosing and resolving technical challenges associated with the equipment, while also monitoring performance remotely and executing necessary upgrades and maintenance.

About Us

We are a leading manufacturer of advanced machinery for brewing, food production, beverages, and more. Our innovative solutions enhance productivity and quality, ensuring substantial returns on investment. Our clientele features prominent brands such as Anheuser-Busch, Coca-Cola, and various craft breweries.

Compensation and Benefits

Our compensation package extends beyond a competitive hourly wage ranging from $26 to $43. Employees benefit from comprehensive medical and dental insurance, life coverage, generous paid time off, a retirement savings plan with company matching, and access to wellness initiatives. These benefits are available from the first day of employment, promoting a fulfilling work experience where employee well-being is prioritized.

Key Responsibilities
  • Deliver technical support and field service for OEM equipment at customer sites.
  • Diagnose and repair technical issues with machinery.
  • Monitor equipment performance remotely and implement upgrades as required.

Required Qualifications
  • Experience in field service and technical support.
  • Proficiency in troubleshooting, testing, repairing, and servicing technical equipment.
  • Flexibility to accommodate varying shifts and schedules.
  • Willingness to travel domestically (40%-50%).
  • Availability for extended hours and weekend work.
  • Ability to interpret technical manuals, blueprints, and diagrams.
  • Competence in the safe use of hand tools and power equipment.

Interested in learning more?

We encourage you to explore this opportunity further.