Transportation Systems Management and Operations Technician

Company Description

Work with Us. Change the World.

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

Job Description

AECOM * is seeking a Transportation Systems Management and Operations ( *TSMO) Technician to be based in Detroit, MI .

Position Details: To enhance transportation efficiency, safety, and overall system performance. Role will serve as a member of the TOC team that supplements and improves current TSMO efforts. This position will work with the TSMO Coordinator along with additional members of mobility planning team to optimize the performance of existing transportation infrastructure.

Position is based out of client location near downtown Detroit, MI.

Position Qualifications:

• Possess exceptional organizational skills to effectively prioritize multiple tasks in real time and in potentially serious situations
• Possess exceptional communications skills both in written & verbal forms to effectively receive, document & relay information from numerous sources
• Perform critical thinking functions and assessments and make decisions based upon circumstances
• Ability to fluently work in multiple PC applications simultaneously
• Ability to identify and propose approaches to solve new problems encountered
• Experience with Intelligent Transportation Systems (ITS)
• Experience with reports, studies, systems integration, testing and more
• Must have the ability to professionally communicate with the public regarding operational concerns on roadways in a layperson manner

Role Responsibilities:

• Expert in Advanced Transportation Management Systems (ATMS), Automated Incident Detection (AID), Variable Speed Limit (VSL), Wrong Way Driver Systems (WWD) and Flex Route
• Expert User and point of contact for setup, testing and implementation
• On site overseer for system users. Provide mentorship to specialists
• TSMO Mobility Auditor
• High Impact review for correct impact classification
• ITS used properly (AID notifications, ICM activated, VSL activated)
• Arterial Management
• Traffic Signal Optimization
• QA Intersections
• Suggest changes as needed for TIM
• Analyze congestion maps to investigate areas that can be optimized
• Make suggestions or investigate if signal timing changes can be made
• Support Operations as needed for Transportation Incident Management (TIM), Work Zone & Events (WZ&E), weather or critical staffing issues
• Performing advanced TIM Operations as needed, serving as expert TIM Coordinator and supporting real time operations during severe high impact events
• Monitor signals and perform any necessary signal timing coordination
• Monitor the Environmental Sensor Stations (ESS) & Road Weather Information System (RWIS) in ATMS
• Serve in the control room as the Subject Matter Expert (SME) in ATM Flex Route & Active Transportation and Demand Management (ATDM) VSL
• ·Assist in monthly/annual audit reporting
• Create & administer monthly training. (Google classroom)
• Update training materials. (Google classroom)
• Maintain and act as the SME for various checklists
• Manage and implement new Burn In projects
• Manage and add/remove devices in various platforms
• Report and fix discrepancies within other platforms (MiDrive, Claris, ATMS, etc.,)
• Collaborate with the TSMO Coordinator and help define overall direction
• Participate in FHWA Initiatives
• Participate in the SEMTOC Annual Self-Assessment and support the goals established
• Monitor and maintain suggested detour routes
• Other duties as assigned

Qualifications

Minimum Requirements:

• High School + 2 or more years prior experience as a Traffic Monitoring Operator or other related experience.

Preferred Qualifications:

• Certification in T-MAP & Mi-TIME programs to be obtained within the first 12 months of having the role
• Complete assigned TSMO and traffic signal courses within first 12 months of accepting the role
• Willing to work 24/7/365 operation - must be willing to work outside of standard business hours

Additional Information

#LI-EM1

Offered compensation will be based on location and individual qualifications. The expected range is $24.00/hour - $32.00/hour.

About AECOM

AECOM is proud to offer a comprehensive benefits program to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absence, voluntary benefits, perks, U.S. and global well-being programs, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.

AECOM is the world's trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at and @AECOM.

Freedom to Grow in a World of Opportunity

You will have the flexibility you need to do your best work with hybrid work options. Whether you're working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.

You will help us foster a culture of equity, diversity and inclusion – a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.

AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We're the world's trusted global infrastructure firm, and we're in this together – your growth and success are ours too.

Join us, and you'll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours.

All your information will be kept confidential according to EEO guidelines.

ReqID: J

Business Line: Transportation

Business Group: DCS

Strategic Business Unit: West

Career Area: Operations & Maintenance

Work Location Model: On-Site

Legal Entity: AECOM Technical Services Inc