IT Operations Specialist

1 month ago


San Francisco, California, United States Forward Full time

We are seeking a dynamic IT Operations Specialist to join our team. This role requires a proactive and solutions-oriented individual who thrives at the intersection of technology and practical application. You will be responsible for enhancing our IT infrastructure, streamlining our onboarding processes, and ensuring the seamless operation of our critical systems. If you are passionate about technology and enjoy working in a collaborative environment to support the backbone of a growing company, we would love to hear from you.

WHAT YOU'LL DO:

  • Oversee and manage our entire endpoint ecosystem, including procurement, provisioning, maintenance, and lifecycle management of employee laptops.
  • Design and maintain robust network architectures across our flagship locations, care pods, and satellite offices, ensuring high availability and performance.
  • Provide comprehensive A/V support for various company events, from regular meetings to large all-hands gatherings.
  • Deliver responsive and empathetic helpdesk support, resolving technical issues to minimize downtime and maintain productivity.
  • Collaborate with cross-functional teams to support new clinical builds, contributing technical insights to expansion projects.
  • Leverage data analytics to preemptively identify and address IT challenges, optimizing system performance and user satisfaction.

REQUIREMENTS:

  • Bachelor's degree or equivalent
  • 1+ years of experience at a high-growth startup or large tech company in consulting, operations, project management, or IT
  • Able to independently manage and prioritize workload
  • Be empathetic, humble, and possess strong focus on customer service
  • [preferred] Some exposure to Python or SQL
  • [preferred] Experience with MDM, helpdesk, IT inventory management software
  • [preferred] Experience with basic network engineering, particularly Meraki

Why join Forward?

We don't want to just move dollars around the healthcare industry - we want to rebuild it and fix it. All of it. You'd be a major part of the story behind one of the most ambitious startup attempts of the past decade and you'd work with a team of people who want to use their talents for good.

We are an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. We prohibit discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We conform to the spirit as well as to the letter of all applicable laws and regulations. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment qualified applicants with arrest and conviction records.



  • San Francisco, California, United States Jobot Full time

    Financial Operations Specialist Needed Jobot Consulting is seeking a dedicated and detail-oriented Financial Operations Specialist to join our team. This role presents an exciting opportunity to leverage your financial expertise in a dynamic and results-oriented environment. About Us:We are a reputable real estate firm committed to excellence and stability....


  • San Francisco, California, United States Financial Services IT Full time

    Position OverviewWe are seeking a dedicated IT Support Specialist to enhance our technology services within a prominent financial services educational environment. This role is ideal for individuals who thrive in a dynamic setting, collaborating with students and faculty while managing a variety of technological tools.Key ResponsibilitiesProvide exceptional...


  • San Francisco, California, United States Ace Plumbing & Rooter Full time

    Job DescriptionAce Plumbing & Rooter is on the lookout for a dedicated Finance Operations Specialist to join our exceptional team.WHAT WE OFFER:As our Finance Operations Specialist, you will receive a competitive salary ranging from $20 to $30 per hour, along with opportunities for bonus compensation. Our organization provides excellent benefits, including...


  • San Francisco, California, United States Financial Services IT Full time

    Position OverviewWe are in search of a dedicated IT Support Specialist who possesses a strong foundation in user assistance, particularly with Mac systems and cloud technologies. This role is essential in providing direct support to faculty and staff within an academic setting.Key ResponsibilitiesProvide comprehensive technology support to faculty and staff,...


  • San Francisco, California, United States MXB Battery Operations LP Full time

    Job OverviewThe Membership Engagement Specialist plays a pivotal role in fostering connections among Members and enhancing overall membership through proactive engagement and nominations. This position is dedicated to cultivating a vibrant and enjoyable atmosphere by warmly welcoming Members and addressing their needs, inquiries, or guidance while on the...


  • San Francisco, California, United States Slipstream IT, LLC Full time

    Job SummaryWe are seeking a highly skilled Onsite IT Support Specialist to join our team at Slipstream IT, LLC. As a key member of our IT department, you will be responsible for providing top-notch technical support to our clients in the San Francisco area.Key ResponsibilitiesProvide on-site technical support to clients, including troubleshooting and...


  • San Francisco, California, United States Security Industry Specialists, Inc. Full time

    About the RoleThe Security Operations Specialist is a key member of our team at Security Industry Specialists, Inc., responsible for ensuring a safe and secure environment for our clients and customers. As a Fusion Security Expert, you will be the first point of contact for all safety and security issues, leveraging your knowledge of rules, policies, and...


  • San Francisco, California, United States Kreg Therapuetics Full time

    Field Operations SpecialistOur objective is to assist healthcare facilities in enhancing the management and outcomes of their most intricate patients.Kreg's Beds offer a groundbreaking approach to mobilizing complex patients, ensuring they can progress to physical therapy, long-term acute care hospitals, and ultimately return home. Recognizing that each...


  • San Francisco, California, United States Security Industry Specialists, Inc. Full time

    About this position:Department: RetailLocation: San Francisco, CAEmployment Type: Full timeAbout us: Security Industry Specialists, Inc. (SIS) is dedicated to providing top-tier security solutions for some of the most esteemed brands globally. Our commitment to excellence is reflected in our innovative approaches, continuous improvement processes, and a...


  • San Francisco, California, United States UOMO EUROPEAN MENSWEAR Full time

    UOMO EUROPEAN MENSWEAR Job DescriptionJob Title: Fashion Operations SpecialistCompany: UOMO EUROPEAN MENSWEARAbout Us: UOMO EUROPEAN MENSWEAR is renowned for its sophisticated and high-quality menswear collections. Our commitment to outstanding customer service and meticulous attention to detail distinguishes us in the fashion retail sector. We invite you to...


  • San Francisco, California, United States JB Consulting Systems Full time

    Job OverviewSalary: $28-$32/hr DOEJB Consulting Systems is seeking a skilled Facilities Operations Specialist with expertise in essential services such as plumbing, electrical, and HVAC. This role is pivotal in managing and overseeing operations at our consolidated rental car facility.The Facilities Operations Specialist will focus on a specific range of...


  • San Francisco, California, United States Bank of the Orient Full time

    Job OverviewLoan Operations SpecialistAbout Bank of the Orient:Bank of the Orient has proudly served the Bay Area communities for over 52 years as an independent Asian Community Bank. Our dedication to personalized service and integrity in banking sets us apart, and we aim for excellence in every facet of our operations.We are seeking a motivated individual...


  • San Francisco, California, United States IT Vision Group Full time

    Job OverviewPosition: MDM Quality Assurance SpecialistLocation: Bay Area - OnsiteContract Duration: 12 Months+This role focuses on ensuring the integrity and quality of master data across various systems. The ideal candidate will be responsible for:Conducting thorough testing and validation of master data processes.Collaborating with cross-functional teams...


  • San Francisco, California, United States Jones Lange Lasalle, Inc. Full time

    Role Overview:As a Facilities Operations Specialist, you will be responsible for delivering comprehensive facility management services, ensuring the continuous oversight of the property.Key Responsibilities:1. Collaborate with property management teams to facilitate day-to-day operational tasks.2. Manage the procurement process for property supplies and...


  • San Francisco, California, United States MINACT, Inc Full time

    Position OverviewWe are seeking a dedicated individual to join our team as a Security Operations Specialist. This role requires a minimum of a High School Diploma or GED equivalent, along with at least one year of experience in military or industrial security, or fire prevention. An Associate's Degree is preferred.Essential Knowledge, Skills, and...


  • San Francisco, California, United States Security Industry Specialists Full time

    Position Overview:Job Title: Security Operations Center Specialist Department: Operations Location: San Francisco, CA Employment Type:Full-Time*Schedule: Wednesday to Saturday About Us:Security Industry Specialists (SIS) is dedicated to providing top-tier security solutions for some of the most esteemed organizations globally. Our commitment to excellence is...


  • San Francisco, California, United States Jones Lange Lasalle, Inc. Full time

    Role OverviewThe Facilities Operations Specialist is responsible for delivering comprehensive facility management services, ensuring consistent oversight of the premises.Key ResponsibilitiesCollaborate with property management teams to oversee daily operational tasks.Manage the procurement process for necessary supplies and services.Issue purchase orders and...


  • San Francisco, California, United States Project Open Hand Full time

    Become a Vital Part of Our Team as an HR Operations SpecialistPosition Overview:Are you an experienced human resources expert seeking a rewarding opportunity? At Project Open Hand, we invite you to join our dynamic team as an HR Operations Specialist. In this pivotal role, you will be instrumental in fostering employee relations, enhancing engagement,...


  • San Francisco, California, United States Addison Group Full time

    Position Title: Logistics Operations SpecialistWork Environment: 100% on-siteSalary Range: $65,000 - $70,000Working Hours: 8:30 AM – 5:30 PMRole OverviewThe Logistics Operations Specialist is integral to the seamless functioning of our organization. This individual will oversee all communications related to the management of our equipment. Responsibilities...


  • San Francisco, California, United States JB Consulting Systems Full time

    Job OverviewSalary: $28-$32/hr DOEJB Consulting Systems is in search of a Facilities Operations Specialist with technical expertise in essential services such as plumbing, electrical systems, and HVAC. This role is pivotal in overseeing and managing operations within a rental car facility.The Facilities Operations Specialist will focus on a range of facility...