Senior Manager, eDiscovery Account Manager

1 month ago

New York, New York, United States Conduent Legal & Compliance Solutions, LLC Full time

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.


Senior Manager, eDiscovery Account Manager

Are you passionate about driving new business growth and building strong client relationships within the eDiscovery space?
Do you excel in consultative selling and have a proven track record of exceeding revenue targets?

About the Role:
The Senior Manager, eDiscovery Account Manager, will be responsible for pursuing new projects and volumes from existing client accounts within Conduent's Legal, Compliance & Analytics (LCA) division. This role focuses on generating impact revenue from our MSA'd clients by growing relationships, cross-selling add-on and new capabilities, and capturing new projects.

Responsibilities:

  • Growing relationships with Conduent's clients through cross-selling existing add-on/new capabilities and capturing new projects using consultative selling expertise.
  • Establishing a territory plan to achieve revenue goals, providing accurate, complete, and timely submission of required pipeline reports and forecasts.
  • Supporting the development of marketing plans that appeal to customers, aligning with revenue and profit objectives.
  • Representing the organization with executives and clients, establishing and maintaining effective relationships with internal and external constituents.
  • Developing and implementing account strategies, identifying opportunities for growth within existing accounts.
  • Coordinating with internal teams to ensure client needs are met and projects are delivered successfully.
  • Monitoring industry trends and competitive landscape to identify potential new business opportunities.
  • Collaborating with marketing and product teams to create compelling sales materials and proposals.
  • Tracking and reporting on sales activities, ensuring accurate documentation in CRM systems.
  • Performing other duties as assigned.

Requirements:

  • 2+ years of demonstrated experience identifying opportunities for growth, and securing net new eDiscovery work/projects from existing clients

  • Specializing in healthcare, financial services, telecom, technology, or other data-intensive industries with subject matter expertise in eDiscovery and solution selling.
  • Achieving aggressive business development goals, growing, and managing a thriving portfolio with strong organizational skills.
  • Leading account strategy, planning, relationship strategy, and effective partnership with internal and external stakeholders.
  • Exhibiting excellent communication skills, both verbal and written, with a passion for using technology-based solutions to enhance client operations.
  • Holding an undergraduate degree; an advanced degree is desirable.

Flexible Working: At Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too. In this role, you can expect the following working conditions:

  • Remote work: Enjoy the convenience of working from home and maximize your time by unplugging at the end of your workday.

Working For You: Perks and rewards designed for you:

  • Health and Welfare Benefits: Our health and welfare benefits can be tailored to fit you and your family's needs and start on the first day of employment.
  • Retirement Savings: We will support you as you save for your future.
  • Employee Discounts: We offer you access to a vast selection of global, national, and local discounts on merchandise, services, travel, and more.
  • Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.
  • Paid Training: Earn while you learn and continue to grow with access to award-winning learning platforms throughout your Conduent career.
  • Paid time off: We provide attractive paid time off packages designed for you to enjoy your life away from work.
  • Great Work Environment: We are proud of our award-winning culture and the recognition we've received for our diversity efforts.

Join Us: At Conduent, we are one team, one mission. We understand that our success is directly related to the success of our associates. We strive to create a culture where you can:

  • Bring your authentic self to work.
  • Grow and thrive, both personally and professionally.
  • Make a difference with our clients, in our communities, and with the millions of people we support.

When you join Conduent, you are engaged in creating the future - both our company's and your own. With more than 60,000 associates across 24 countries, we will provide you the opportunity to grow with a team of people who will challenge and inspire you to be the best

Pay Transparency: Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $90,000

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. You may also click here to access Conduent's ADAAA Accommodation Policy.

At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.

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