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Business Operations Trainee

2 months ago

Richmond, Virginia, United States A&H Management Full time

Are you eager to elevate your career in a dynamic and collaborative setting? This opportunity is tailored for you.

A&H Management is in search of a dedicated Business Operations Trainee to enhance our expanding Customer Service and Sales Team. We are looking for a motivated, goal-driven individual who can contribute to our team's success and the overall growth of the organization.

As a Business Operations Trainee, you will undergo comprehensive training across various departments and functions. This role includes essential sales and administrative training, leadership development, and preparation for future supervisory roles. You will also be responsible for mastering and imparting key business functions, including customer service and the sales cycle.

Our Business Operations Trainee team is committed to delivering exceptional customer service and a streamlined sales experience, representing some of the most reputable products in the telecommunications sector. We seek individuals who are eager to grow with us organically from this entry-level position. All necessary training and development will be provided, and we value candidates who possess a learning mindset and a strong desire to succeed.

Key Responsibilities:

  • Assess, inform, and guide customers through the sales process tailored to their specific needs.
  • Oversee the complete sales cycle from initial customer engagement to finalizing the sale.
  • Address customer complaints, resolve issues, and provide clear answers regarding products and services during the sales process.
  • Employ negotiation skills to identify and recommend new sales opportunities.
  • Present additional discounts, promotions, and cross-selling options during the sales interaction.
  • Support the growth and development of customer accounts.

Desired Skills and Attributes:

  • 1-2 years of experience in a customer-facing role such as sales, business development, management, or customer service is preferred but not mandatory.
  • Confident, professional, and positive demeanor.
  • Goal-oriented and driven, both independently and as part of a team.
  • Strong communication skills.
  • Commitment to maintaining professionalism and adherence to company policies regarding sales, customer service, and compliance.
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