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Receptionist Case Manager Assistant Los Angeles Office
2 months ago
The Aguirre Law Firm APC is an established and trusted immigration law firm with a strong team motivated by the positive changes they create for our clients and immigrant community. Our Team is looking for a like minded individual with the same values and motivations.
We are seeking a Spanish speaking individual who is passionate, talented, and has at least 1 - 2 years of reception experience managing high call volume, and excellent customer experience skills. It is preferred that individual should have basic knowledge of case management and immigration laws. We seek someone who is personable, hungry to learn, and eager to work in a team environment where growth is dictated by the effort put in.
We compensate our TEAM members well by offering competitive wages, PTO, Healthcare+, paid holidays and more. Our TEAM dynamics allow for upward mobility with no limit to your professional growth. Our TEAM prides itself in creating an easy learning environment while collectively helping each other through the toughest tasks.
The Aguirre Law Firm, APC prides itself in providing honest and reliable services the community can trust. We have assisted thousands of immigrants legalize their status and defended them against deportation. Our success is based on our client's referrals after providing excellent and trustworthy services.
If you feel that you need a fulfilling career while working with some of the best professionals in the business, please apply to this ad. Only applicants that meet the criteria will be given priority.
Job Qualifications and Competencies
1 - 2 years of Immigration experience is highly preferred
Ability to take initiative and problem solve
Excellent verbal and written communication skills
Excellent phone skills
Excellent organizational and prioritizing skills
Attention to detail
Interpersonal skills and customer service skills required
Ability to type at least 45 wpm
Knowledge of Adobe Acrobat, MS Word, Excel, MS Outlook, internet proficient
Ability to occasionally lift large case files of an excess weight of 25 Lbs.
Ability to multitask in a fast paced environment
Job Description
Ability to screen, assist, and direct up to 50+ calls a day
Work with supervisor and supervising attorneys to oversee case management
Communicate with clients to explain immigration process and requirements
Collect relevant information and documents in support of applications
Fill out applications accurately and review for any errors -Assist with processing all mail (incoming, outgoing, and register)
Manage and meet client and task deadlines
Process incoming and outgoing mail
Provide detailed notes in office case management system
Translate documents as needed
Provide assistance to team as needed
Contribute ideas to further grow and develop our firm
Have reliable transportation to occasional travel to court or post office and important errands
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