Director, Development Operations
4 weeks ago
human trafficking and gender-based violence are preventing girls
and young women from achieving their full potential. Plan, along
with government and private partners, fights against harmful gender
norms and empowers young people to create positive change in their
communities. We have worked in communities for more than 80 years
and provide locally-driven programming through 240 offices around
the world.
Plan International USA is fully committed to the safeguarding of
all children and young people from all forms of violence.
The Director of Development Operations reports directly to the
Chief Development Officer (CDO) as a true right hand. The Director
of Development Operations will be responsible for developing,
implementing, and maintaining systems that ensure the successful
and effective implementation of the department's annual development
plan. They will be responsible for ensuring operational excellence,
efficiency, and rigor in implementing the development team's
fundraising strategy, providing data analysis to processes, and
reporting in support of fundraising. This role will manage a team
of 6, directly supervising the Director of Research and Data
Analytics, Project Manager, and Development Operations
Administrator.
Essential Functions:
Strategy and implementation
Serves as a strategy partner with CDO in ensuring the team's
success in meeting its fundraising goals through implementing the
systems that will enable large-scale fundraising campaigns and
events, including analyzing data to identify goals and target
donors, and creating systems within our CRM and in the team's
workflow.
Design and implement standardized reports that empower
quarterly assessments of income, plans, and projections. Facilitate
a dynamic evaluation of fundraising strategies, allowing for timely
adjustments and enhancements.
Drive development operations strategy to provide the
infrastructure, processes, procedures, and systems that optimize
efficiency and productivity
Recognize opportunities for innovative solutions and create an
environment where alternative viewpoints are welcomed.
Works with the Chief Development Officer to assess and
determine appropriate technologies including the team's fundraising
CRM, managing projects related to selection, installation,
implementation, and maintenance of fundraising technologies.
Financial Oversight and Reporting
Collaborate closely with the PPMC and Finance teams to
institute a robust check-and-balance system, ensuring accurate
reconciliation of donations with financial and other records.
Maintain a regular schedule for reconciliation to uphold financial
integrity.
Operations
Develops, implements, and monitors fundraising systems
including those that project revenue and track donor pipelines, the
implementation of moves management, reporting mechanisms,
information technology, and data infrastructure to support
operations as they relate to all fundraising programs consistent
with the development team's annual development plan.
Team Management
Provide team members with the information, tools, and resources
to improve performance and reach objectives.
Promote accountability, communicate expectations, and provide
constructive feedback informally and formally via regular
one-on-ones and performance reviews.
Create and sustain a work environment of mutual respect where
team members strive to achieve excellence.
Hire, orient, and lead team members as necessary.
Skills and Competencies:
Extensive experience working cross-functionally in nonprofit
fundraising environment.
Understanding of back-end and frontline fundraising processes
and systems.
Proven ability to organize and coordinate multiple competing
priorities
Proven ability to collate and analyze and disseminate data for
fundraising decision-making
Strategic thinker with ability to make connections across
processes, systems, and departments
Strong collaborator with proven ability to cross-functional
teams
Education and Experience:
Bachelor's degree and at least 8 years of nonprofit sector
experience, OR 10 years equivalent
Experience with database administration, knowledge of
Salesforce preferred
5 years' experience leading and developing others
International development experience preferred
Other Duties
This job description does not contain a comprehensive listing of
activities, duties, or responsibilities required of the employee
for this job. Duties, responsibilities, and activities may change
at any time.
Plan International USA offers a comprehensive total
compensation package inclusive of health benefits, paid time off
(PTO), sick leave, and retirement plan contributions. We take
several factors into account when determining salary offers,
including candidate qualifications and experience, and internal
equity. The target range for this position is between $120,000 -
$ annually.
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