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Facilities Operations Director

2 months ago

Washington, Washington, D.C., United States Crothall Healthcare Full time
Job Summary

As an Environmental Services Director at Crothall Healthcare, you will be responsible for overseeing the operational needs of the Housekeeping Department. This role requires strong leadership and communication skills to coordinate tasks with Assistant Directors and Operations Managers, as well as serve as a liaison between administration and hospital departments.

Key Responsibilities:
  • Manage departmental financial data and statistics to ensure accurate budgeting and forecasting.
  • Monitor unit expenditures to optimize resource allocation.
  • Develop and recommend department operating budgets to ensure alignment with company goals.
  • Coordinate housekeeping activities with other departments to ensure seamless operations.
  • Act as a liaison between administration and hospital departments to facilitate communication and resolve issues.
  • Plan, organize, direct, coordinate, and supervise functions and activities of the department to achieve optimal performance.
  • Establish work standards and workflow to ensure efficient operations.
  • Develop and implement policies and procedures for departmental operations to ensure compliance with regulatory agencies.
  • Encourage and mentor staff creativity and innovation to drive business growth.
  • Ensure compliance with all regulatory agencies to maintain a safe and healthy work environment.
  • Proactively achieve facility goals and objectives through effective leadership and management.
  • Demonstrate quality leadership in meeting performance plans to drive business success.
  • Develop and administer Total Quality Management processes to drive continuous improvement.
  • Develop and maintain job descriptions for department staff to ensure clarity and accuracy.
  • Encourage staff participation in education programs to enhance skills and knowledge.
Preferred Qualifications:
  • Four-year college degree and equal related experience required.
  • Six years of housekeeping management experience at a healthcare account required.
  • Ability to analyze and interpret financial and other data to inform business decisions.
  • General business acumen to drive business growth and success.
  • Excellent interpersonal skills to build strong relationships with staff, administration, and hospital departments.
  • High customer service and quality attitude to drive business success.
  • Ability to work under pressure and meet established goals and objectives.
  • Public speaking skills to effectively communicate with staff and stakeholders.
  • Ability to utilize a participative approach to managing staff, to organize and prioritize tasks, and to develop budgets with a complete understanding of facility needs and requirements.
  • Excellent stress management skills, administrative and organizational, and follow-through (with associates and clients) skills required.
  • Proficient in the use of Windows-based office software, including Microsoft Office, Word, Excel, PowerPoint, and Outlook.