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Associate Analyst Client Compensation
1 month ago
Are you a team player looking for a new challenge? Do you enjoy working on meaningful projects and using cutting-edge technology? Do you want to be part of a team that is revolutionizing the financial services industry? If so, LPL Financial is the place for you
As an Associate Client Compensation Consultant within our Client Compensation Processing Operations team, you will play a critical role in delivering expert solutions to middle and back-office operational inquiries and expediting advisor commission payments. You will have the opportunity to become a subject matter expert (SME) in the set-up of payout rules, products and sponsors, billing of fees and expenses, research and payout of advisor compensation, supporting financial advisors and ensuring accurate and timely payments.
In this role, you will be responsible for activities related to the management and administration of financial advisors' commissions payments which will include working with internal stakeholders and fund companies to resolve complex commission problems and processing commission payments. Being flexible and adaptable to competing priorities will be key success factors for this position.
Responsibilities:
- Develop expertise in Client Compensation Operations processing and procedures
- Initiate communication via outbound calls and emails to facilitate solutions for advisor payout and expenses
- Provide exceptional customer service through prompt and accurate responses to stakeholder inquiries
- Serve as dedicated liaison, taking ownership of Client Compensation escalations
- Process transactions with precision and accuracy, ensuring accurate and timely payments flow to financial advisors and their firms
- Own and supervise firm-wide, multi-department projects to build or enhance experience workflows related to the department
- Proactively review audit controls to mitigate risk, remove redundant requirements, and increase transparency with audit partners
- Regularly maintain VIP business partner, advisor, and stakeholder relationships to proactively assist with large-scale projects, updates, and inquiries
- Support teammates and the department on other compensation tasks and activities
- Plan and champion initiatives that enhance the advisor experience and positively impact the broader LPL organization
What We're Looking For:
We're seeking strong collaborators who can deliver a world-class client experience. We want people who thrive in a fast-paced environment, are client-focused, team-oriented, and can execute in a way that encourages creativity and continuous improvement.
Requirements:
- Bachelor's Degree
- FINRA Securities Industries Essentials (SIE) Certification
- 3+ years of experience in operations roles within the financial services industry
- Proficiency in MS Office, with advanced Excel skills including formulas, macros and Pivot tables
- Working knowledge of process improvement methodology (Lean, Agile, Six Sigma) preferred
- Knowledge of Oracle (ComReg) functionality, BETA, Tumbleweed, and Salesforce preferred
Core Competencies:
- Customer-centric focus with a strong work ethic
- Excellent verbal and written communication skills
- Strong organizational and critical thinking skills
- Attention to detail with a problem-solving and process improvement mindset
- Ability to present complex information clearly and concisely
- Self-motivation, adaptability, and responsiveness to coaching and training
If you are a motivated individual who is excited about working with cutting-edge technology and making a difference in the financial services industry, we encourage you to apply for this role
Pay Range:
$20.23-$33.71/hourActual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play – such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more. Your recruiter will be happy to discuss all that LPL has to offerWhy LPL?At LPL, we believe that objective financial guidance is a fundamental need for everyone. As the nation's leading independent broker-dealer, we offer an integrated platform of proprietary technology, brokerage, and investment advisor services. We provide you with a work environment that encourages your creativity and growth, a leadership team that is supportive and responsive, and the opportunity to create a career that has no limits, only amazing potential.
We are one team on one mission. We take care of our advisors, so they can take care of their clients.
Because our company is not too big and not too small, you can seize the opportunity to make a real impact. We are committed to supporting workplace equality, and we embrace the different perspectives and backgrounds of our employees. We also care for our communities, and we encourage our employees to do the same. This creates an environment in which you can do your best work.
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Join the LPL team and help us make a difference by turning life's aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE.
Information on Interviews:
LPL will only communicate with a job applicant directly from an email address and will never conduct an interview online or in a chatroom forum. During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant's bank or credit card. Should you have any questions regarding the application process, please contact LPL's Human Resources Solutions Center at
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