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Lead Client Compensation Analyst

2 months ago


Tempe, Arizona, United States LPL Financial Full time

Join Our Team:
At LPL Financial, we are seeking a dedicated professional to become a part of our Client Compensation Processing Operations team. If you are passionate about fostering a culture of growth and innovation, this role is tailored for you.

About LPL Financial:
LPL Financial is a leading financial services organization committed to supporting financial advisors. Our philosophy is simple: we work for the advisor, ensuring they have the resources and freedom to serve their clients effectively.

Position Overview:
As a Senior Compensation Specialist, you will be instrumental in providing expert solutions for middle and back-office processing inquiries. This role offers the opportunity to develop a comprehensive understanding of advisor compensation, ensuring accurate and timely payments.

Key Responsibilities:

  • Gain in-depth knowledge of Client Compensation operations and procedures.
  • Conduct outreach to third-party sponsors and carriers to investigate commissions and trails.
  • Monitor commission levels and collaborate with sponsors and internal stakeholders to resolve complex issues.
  • Deliver exceptional customer service through timely and accurate responses to inquiries.
  • Manage escalated Client Compensation cases as a dedicated liaison.
  • Ensure precision in processing transactions for timely payments to financial advisors.
  • Work collaboratively with team members and business partners to enhance advisor experience.
  • Identify opportunities for continuous improvement in processes.
  • Maintain professionalism and empathy in all stakeholder interactions.
  • Stay informed on industry trends and best practices through ongoing learning.

Qualifications:

  • Bachelor's Degree.
  • FINRA Securities Industries Essentials (SIE) Certification or the ability to obtain it within a specified timeframe.
  • Minimum of 2 years of experience in client-facing or operational roles within the financial services sector.
  • Proficiency in Microsoft Office, especially Excel.

Core Competencies:

  • Strong customer-centric focus and work ethic.
  • Excellent verbal and written communication skills.
  • Effective time management and organizational abilities.
  • Attention to detail with a proactive problem-solving approach.
  • Ability to present complex information clearly.
  • Self-motivated, adaptable, and responsive to feedback.

Preferred Skills:

  • Familiarity with Oracle (ComReg), BETA, Tumbleweed, and Salesforce.

What We Offer:

  • Opportunity to work with a leading financial services organization focused on innovation.
  • A collaborative work environment that promotes learning and development.
  • The chance to make a significant impact in the financial services industry.
  • Competitive compensation and benefits package.
  • A culture that values diversity, equity, inclusion, and belonging.

Compensation:
The pay range for this position is competitive and varies based on factors such as skills, experience, and performance.