Senior Compensation Analyst

2 weeks ago

Tempe, Arizona, United States LPL Financial Full time

About Us:
At LPL Financial, we are dedicated to creating an environment that fosters teamwork, innovation, and continuous learning. Our mission is to empower financial advisors to succeed by providing them with the necessary resources and support to thrive in their practice.

Position Overview:
As a Senior Client Compensation Professional within our Client Compensation Processing Operations team, you will be instrumental in delivering expert solutions to inquiries and requests related to middle and back-office processing. This role offers the opportunity to gain in-depth knowledge in the analysis and research of advisor compensation, ensuring accurate and timely payments to financial advisors.

Key Responsibilities:

  • Develop a comprehensive understanding of Client Compensation operations and procedures.
  • Initiate communication with third-party sponsors and carriers to investigate commissions and trails.
  • Monitor commission levels and collaborate with sponsors, fund companies, and internal stakeholders to resolve complex commission issues.
  • Deliver exceptional customer service through prompt and accurate responses to inquiries from both internal and external stakeholders.
  • Take ownership of escalated Client Compensation cases, serving as a dedicated liaison.
  • Process transactions with precision, ensuring timely and accurate payments to financial advisors and their firms.
  • Work collaboratively with team members and internal business partners to resolve escalations and enhance the advisor experience.
  • Identify opportunities for continuous improvement and adaptation within processes.
  • Maintain professionalism and empathy while interacting with stakeholders.
  • Stay informed about industry trends and best practices through ongoing learning.

Qualifications:

  • Bachelor's Degree.
  • FINRA Securities Industries Essentials (SIE) Certification or the ability to obtain it within a specified timeframe.
  • Minimum of 2 years of experience in client-facing or operations roles within the financial services sector.
  • Proficiency in Microsoft Office, particularly Excel.

Core Competencies:

  • Customer-centric focus with a strong work ethic.
  • Excellent verbal and written communication skills.
  • Strong time management and organizational abilities.
  • Attention to detail with a proactive approach to problem-solving.
  • Ability to present complex information clearly and concisely.
  • Self-motivated, adaptable, and responsive to coaching and training.

Preferred Skills:

  • Familiarity with Oracle (ComReg) functionality, BETA, Tumbleweed, and Salesforce.

What We Offer:

  • The opportunity to work with a leading financial services organization committed to innovation and growth.
  • A dynamic and collaborative work environment that promotes learning and development.
  • The chance to make a meaningful impact on the financial services industry.
  • Competitive compensation and benefits package.
  • A culture that values diversity, equity, inclusion, and belonging.

Compensation:
The pay range for this position is competitive and varies based on factors such as relevant skills, prior experience, education, and demonstrated performance. Our Total Rewards package is designed to support your success both professionally and personally.

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