Systems Operations Engineer

1 month ago


Chandler, Arizona, United States Motion Recruitment Full time
Outstanding long-term contract opportunity A well-known Financial Services Company is looking for a Systems Operations Engineer in Chandler AZ (Hybrid).

Work with the brightest minds at one of the largest financial institutions in the world. This is long-term contract opportunity that includes a competitive benefit package Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially, apply today.

Contract Duration: 12 Months

Required Skills & Experience
  • 2+ years of Systems Engineering experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, education.
  • ServiceNow
  • Autosys
  • Unix
  • Windows
  • Monitoring tools like: AppDynamics, Thousand Eyes, Aternity, Slunk, Big PandaGrafana
  • Public Cloud - Azure, Google
  • Jira
  • Executing Runbooks and Playbooks

    What You Will Be Doing
    • Batch monitoring and support
    • Application monitoring and support
    • Mainframe operations for EFT apps
    • Incident management, including support for major incidents (MIMs) impacting EFT
    • BCP event support
    • Meet standard work requirements by assigned vertical/applications
    • Queue work is done meeting SLA's
    • Monitor queue, dashboards, and other work intake tolls to prioritize your daily work
    • Monitor Teams rooms and chats to stay current on impacts and issues impacting EFT
    • Escalate and communicate impacts/issues as needed
    • Assist teammates by working across multiple applications and/ or verticals
    • Maintain and update documentation related to your applications / verticals
    • Work incidents, change request, deployments, problem tickets, etc.
    • Have regular meetings with L2 and Dev teams for apps you are supporting to get and give feed back
    • Look for improvements
    • Build and maintain positive relationships with team peers
    • Freely mentor, coach and provide knowledge transfer to teammates
    • Complete admin tasks like updating documentation, KIs, etc.
    • Collaborate with others


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