Sr Manager Business Services Operations

4 weeks ago

New Berlin, Wisconsin, United States Landmark Credit Union Full time

At Landmark Credit Union, we succeed by putting people first - and that starts with you. Our culture of inclusion and collaboration enables us to support our members' financial wellbeing, positively impact the communities we serve, and help our associates grow their careers. Bring your authentic self to work as part of an organization where you'll feel valued for your unique qualities, are enabled to reach your full potential, and are recognized for your contributions to our success. We strive to ensure you feel empowered to grow and succeed, while also feeling valued and taken care of, as we all do our part to put people first. We invite you to learn more about this and other opportunities at Landmark Credit Union.

NATURE AND SCOPE
This position reports to the VP, Business Services Operations. Responsible for overseeing the Business Services Loan Processing and Loan Administration teams. This role involves providing expertise and training on all loan documentation matters, including those related to complex ownership structures, various loan types, and securitization. The Sr Manager, Business Services Operations ensures the efficient and accurate processing of loans, adherence to regulatory requirements, and the delivery of exceptional service to members. Additionally, this position plays a critical role in developing and implementing process improvements, managing risk, and supporting the strategic objectives of the Business Services Department.

REQUIREMENTS
1. Bachelor's or higher degree required. Equivalent combination of education and experience will also be considered.
2. Minimum of 7 years of experience in Business Lending operations, with a minimum of two years in a leadership role.
3. Proven ability to collaborate with senior leaders. Strong skills in maintaining relationships both internally and externally, including with members.
4. Demonstrated expertise in loan documentation and servicing across both commercial real estate and commercial and industrial sectors.
5. Demonstrated ability to function in a variety of programs and systems relevant to job responsibilities. Previous experience with LaserPro and Document Imaging systems is preferred.
6. Ability to use independent judgment and discretion in various situations while maintaining a high degree of confidentiality.
7. Proven ability to independently organize work, balance multiple priorities, and manage a variety of projects in a high-volume work environment with strong attention to detail.
8. Proficient in Microsoft Office Suite applications, including Outlook, Word, and Excel.
9. Must have a thorough understanding of company policies and procedures as they relate to the position. Must understand and comply with all job-related state and federal laws and regulations.

PRINCIPAL ACCOUNTABILITIES
1. Oversee and manage the Business Services Loan Processing and Loan Administration teams. Provide leadership, guidance, and support to team members, fostering a collaborative and high-performance work environment.
2. Conduct regular performance evaluations and provide constructive feedback to team members.
3. Provide expertise and training to associates on all aspects of loan servicing and documentation.
4. Oversees pre-closing documentation process for business loans, including closing checklists, title policies, surveys, UCC searches, credit bureaus, and flood determination.
5. Helps minimize loan closing exceptions and oversees the tracking and collection of exception items that loan documentation is responsible for.
6. Oversee the process of preparation and assembly of business loan files to ensure completeness and compliance with internal policies and regulatory requirements.
7. Situationally reviews loan documents and loan files to ensure compliance with Landmark policies and procedures.
8. Oversees the loan booking and disbursement processes.
9. Oversees loan documentation responsibilities within the loan tickler system, including tracking and reporting.
10. Reviews and/or prepares all business loan reports as per the business loan policy and others as assigned on a timely basis.
11. Identify opportunities for process improvements and collaborate with other departments to streamline processes and improve overall operational performance.
12. Performs other duties as assigned.

EO/AA Employer; including veterans and individuals with disabilities.

  • Warehouse Operations Specialist

    6 days ago

    New Berlin, Wisconsin, United States Lauber Business Partners Full time

    Warehouse Associate at Lauber Business PartnersWe are seeking a highly motivated and detail-oriented individual to join our team as a Warehouse Associate. As a key member of our operations team, you will be responsible for ensuring the smooth flow of goods and materials within our warehouse.Key Responsibilities:Conduct daily inventory audits to ensure...

  • Warehouse Operations Specialist

    9 hours ago

    New Berlin, Wisconsin, United States Lauber Business Partners Full time

    Warehouse Operations Specialist at Lauber Business PartnersAre you interested in joining a dynamic and organized workplace that prioritizes safety and cleanliness? Do you want to contribute to a growing company that values its employees? Are you looking for a role that offers competitive compensation and comprehensive benefits?If you answered yes, then...

  • Human Resources and Business Operations Manager

    7 days ago

    New Berlin, Wisconsin, United States Meadow View Nursing Center Full time

    Join Our Team as a Human Resources Manager/Business Office Manager At Meadow View Nursing Center, we are dedicated to providing exceptional care and support to our residents. Our facility is known for its serene environment and comprehensive range of services, including short-term rehabilitation, secure memory care, long-term care, and independent living...

  • Restaurant Operations Manager

    1 day ago

    New Berlin, Wisconsin, United States Franchise Management Services Full time

    Job SummaryWe are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Franchise Management Services. As an Assistant Restaurant Manager, you will play a key role in supporting the Restaurant Manager and Shift Leaders in delivering exceptional guest experiences, operational excellence, and profitable top-line sales.Key...

  • Business Growth Manager

    7 days ago

    New Berlin, Wisconsin, United States Bestlogic Staffing Full time

    Job DescriptionBusiness Development ManagerAs a key member of our team at BestLogic Staffing, you will play a crucial role in driving business growth and success. Your primary responsibility will be to manage and develop both existing and new customer relationships, ensuring seamless communication from initial quote through to final product delivery.Key...

  • Business Growth Manager

    7 days ago

    New Berlin, Wisconsin, United States Bestlogic Staffing Full time

    Job DescriptionBusiness Development ManagerAs a key member of our team at BestLogic Staffing, you will play a vital role in driving business growth and success. Your primary responsibility will be to manage and develop both existing and new customer relationships, ensuring seamless communication from initial quote through to final product delivery.Key...

  • Food Service Operations Manager

    4 days ago

    New Berlin, Wisconsin, United States The University of Vermont Health Network Full time

    Job SummaryThis is a full-time, benefit-eligible position in a dynamic healthcare organization. The successful candidate will be responsible for leading the Nutrition and Food Services department, ensuring the delivery of high-quality food services to patients and staff.Key ResponsibilitiesLeadership and Supervision: Directs food production and service to...

  • Warehouse Operations Manager

    4 days ago

    New Berlin, Wisconsin, United States Uline, Inc. Full time

    Job SummaryUline, Inc. is seeking a highly skilled and experienced Warehouse Department Manager to lead our warehouse operations. As a key member of our team, you will be responsible for managing day-to-day operations, leading a team of warehouse professionals, and ensuring high levels of accuracy and quality standards.Key ResponsibilitiesManage and...

  • Field Service Technician

    2 weeks ago

    New Berlin, Wisconsin, United States Konecranes Nuclear Equip and Services LLC Full time

    Country: United StatesLocation: New Berlin, WI, United StatesEmployment Type: Undefined termAt Konecranes Nuclear Equip and Services LLC, we understand that exceptional customer satisfaction is driven by the dedicated individuals representing our brand. Our commitment to excellence is fueled by passion and determination. We recognize that diversity is a key...

  • Field Service Technician

    7 days ago

    New Berlin, Wisconsin, United States Konecranes Nuclear Equip and Services LLC Full time

    Country: United StatesLocation: New Berlin, WI, United StatesEmployment Type: Undefined termAt Konecranes Nuclear Equip and Services LLC, we recognize that exceptional customer experiences stem from the dedicated individuals behind our brand. Our passion and commitment drive everything we do. We believe that diversity is a key driver of business success and...

  • Financial Operations Manager

    2 weeks ago

    New Berlin, Wisconsin, United States Aston Carter Full time

    Job Title: Financial Operations ManagerJob DescriptionAs a crucial contributor to our organization, the Financial Operations Manager will supervise the daily and strategic fiscal activities, reinforcing our dedication to outstanding performance and value-oriented excellence. This position entails direct collaboration with the executive team in steering the...

  • Financial Operations Manager

    2 weeks ago

    New Berlin, Wisconsin, United States Creative Financial Staffing Full time

    Become a Key Player as a Financial Operations ManagerAre you a seasoned finance expert with a commitment to achieving fiscal excellence? Creative Financial Staffing is on the lookout for a skilled Financial Operations Manager to enhance their growing team.What We OfferA supportive and diverse workplace environment.Opportunities for career advancement and...

  • Manager-Electric Service

    2 months ago

    New Berlin, Wisconsin, United States EVERSOURCE Full time

    This position is jointly accountable, with other Electric Operations Managers, for providing safe, reliable and cost-effective electric service to customers.This position is primarily responsible for coordinating work performed on the electric system and response to customer outage. This position oversees a highly skilled troubleshooting personnel at energy...

  • Construction Services Manager

    2 weeks ago

    New Berlin, Wisconsin, United States Eversource Energy Full time

    Position Overview:This role is a hybrid position, requiring full-time office presence during the initial three months. The Construction Services Manager is responsible for overseeing the procurement of contractor services related to construction for distribution operations, engineering, and maintenance across multiple states. This position is pivotal in...

  • Inventory Management Associate

    6 days ago

    New Berlin, Wisconsin, United States Lauber Business Partners Full time

    Warehouse Associate at Lauber Business PartnersWe are seeking a highly motivated and detail-oriented Warehouse Associate to join our team at Lauber Business Partners.As a Warehouse Associate, you will be responsible for maintaining a safe and organized warehouse environment, adhering to productivity standards, and contributing to our Continuous Improvement...

  • Field Service Technician

    2 weeks ago

    New Berlin, Wisconsin, United States Konecranes Nuclear Equip and Services LLC Full time

    Country: United StatesLocation: New Berlin, WI, United StatesEmployment Type: Undefined termAt Konecranes Nuclear Equip and Services LLC, we understand that exceptional customer service is rooted in the expertise of our dedicated personnel. Our commitment to excellence is driven by passion and determination. We value diversity as a key element of our success...

  • Business Solutions IT Specialist

    2 weeks ago

    New Berlin, Wisconsin, United States Eversource Full time

    Eversource Energy is in search of a dedicated Business Solutions IT Specialist to enhance their operational team. This hybrid position requires collaboration with various business sectors and IT to gain insights into their workflows, objectives, and aspirations. The successful candidate will demonstrate a strong sense of independence and proactively support...

  • Restaurant Operations Manager

    1 day ago

    New Berlin, Wisconsin, United States Sliders Restaurant Group Full time

    Job SummaryThe General Manager is responsible for overseeing the daily operations of our restaurant, ensuring exceptional guest experiences, and driving business growth. This role requires a strong leader who can manage a team, optimize profits, and maintain a clean and safe environment.Key ResponsibilitiesOperational/Personnel FunctionsDevelop and implement...

  • Restaurant Operations Manager

    4 days ago

    New Berlin, Wisconsin, United States CARISCH INC Full time

    About Carisch, Inc.Carisch, Inc. is a leading fast-casual restaurant franchisee with a strong presence in the market. We operate a large number of restaurants across multiple states and are committed to delivering exceptional customer experiences.Our Company CultureWe value teamwork, innovation, and customer satisfaction above all else. Our team members are...

  • Field Service Technician

    2 weeks ago

    New Berlin, Wisconsin, United States Konecranes Nuclear Equip and Services LLC Full time

    Country: United StatesLocation: New Berlin, WI, United StatesEmployment Type: Undefined termAt Konecranes, we recognize that exceptional customer experiences stem from the dedicated individuals behind our brand. Our passion and commitment drive us forward, and we believe that diversity is the cornerstone of our success and growth.We embrace various...