Business Solutions IT Specialist

2 weeks ago


New Berlin, Wisconsin, United States Eversource Full time

Eversource Energy is in search of a dedicated Business Solutions IT Specialist to enhance their operational team. This hybrid position requires collaboration with various business sectors and IT to gain insights into their workflows, objectives, and aspirations. The successful candidate will demonstrate a strong sense of independence and proactively support their business associates' requirements.

Key Responsibilities:

  • Conduct thorough analysis of business operations and workflows
  • Gather and articulate business and user specifications
  • Discover avenues for enhancing processes

Required Skills and Expertise:

  • Exceptional analytical and problem-solving capabilities
  • Proficient communication and negotiation skills
  • Ability to juggle multiple priorities and work collaboratively
  • Familiarity with Agile methodologies and tools
  • Proficiency in Microsoft applications and modeling tools
  • Experience in business process analysis and decision-making frameworks
  • Strong grasp of IT service management and industry standards

Experience:

  • At least 3 years of experience in IT product support and related business sectors
  • Familiarity with Agile, Waterfall, and Hybrid methodologies is advantageous

Educational Background:

  • Bachelor's Degree in a technical or relevant business discipline

Certifications:

  • Azure AZ-900 certification is preferred
  • Certification in business analysis or Agile project management methodologies

Work Environment:

  • Willingness to participate in emergency restoration assignments and travel as required

Compensation and Benefits:

Competitive total rewards program with a salary range of $108,370.00 to $120,410.00 plus incentive opportunities.

Worker Type: Regular Number of Openings: 1

EEO Statement: Eversource Energy is an Equal Opportunity and Affirmative Action Employer.

Emergency Response: Responding to emergency situations is an integral part of every employee's responsibilities.



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