Restaurant Operations Manager

4 days ago


New Berlin, Wisconsin, United States Sliders Restaurant Group Full time
Job Summary

The General Manager is responsible for overseeing the daily operations of our restaurant, ensuring exceptional guest experiences, and driving business growth. This role requires a strong leader who can manage a team, optimize profits, and maintain a clean and safe environment.

Key Responsibilities
  • Operational/Personnel Functions
    • Develop and implement policies, procedures, and training programs to ensure compliance and excellence.
    • Recruit, train, and develop a high-performing team, including hourly employees and management staff.
    • Manage shifts, including scheduling, event management, and labor cost optimization.
    • Ensure accurate and timely completion of reports, forms, and paperwork.
    • Maintain accurate inventory and ordering of supplies and liquor.
    • Enforce sanitary practices and maintain a clean and safe environment.
    • Ensure consistent food preparation and presentation according to recipes and standards.
    • Conduct regular equipment inspections and maintenance to ensure optimal performance.
    • Verify product deliveries and ensure accurate intake.
    • Implement and execute corporate marketing plans and promotions.
    • Comply with all federal, state, county, and municipal regulations related to health, safety, and labor.
    • Develop and conduct performance reviews, providing ongoing feedback and coaching.
  • Financial Functions
    • Manage budgets, set financial goals, and optimize sales, minimizing costs.
    • Ensure accurate and timely completion of financial reviews, including invoices and payroll.
    • Control cash and other receipts, adhering to cash handling and reconciliation procedures.
  • Personal Qualifications
    • Minimum 5+ years of front-of-house management experience in the restaurant industry.
    • Thorough understanding of in-house POS systems and software.
    • Ability to work varied hours, including evenings and weekends.
    • Physical demands include prolonged standing, bending, and lifting 45+ pounds.
    • Proficiency in MS Word, Excel, Outlook, and Dropbox.
    • Excellent communication and leadership skills.
    • Proven organizational skills and ability to execute tasks and deadlines in a fast-paced environment.
  • Benefits
    • Health plan available.
    • 401K available.
    • 5 days PTO.


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