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IT Project Manager

2 months ago

Plano, Texas, United States European Wax Center Full time

About the Role

The Business Analyst / Technical Project Manager collects and documents requirements and use cases for projects, which include new implementations, changes to existing platforms, and cases where we need to test specific financial controls relating to audit. This role will also work closely with the Quality Assurance team to help translate business requirements into QA test requirements. In addition, the Business Analyst / Technical Project Manager will manage the technical aspects of Information Technology projects, including creating the project plans with work breakdown structures and ensuring on time and accurate delivery of Technology projects.

A Day in the Life

  • Evaluate business processes, anticipate requirements, uncover areas for improvement, and develop and implement solutions.
  • Lead ongoing reviews of business processes and developing optimization strategies.
  • Conduct meetings and presentations to share ideas and findings.
  • Perform requirements analysis, document and communicate results to appropriate teams.
  • Gather critical information from meetings with various stakeholders and translate to project requirements.
  • Gather critical information from meetings with various stakeholders and translate use cases for QA.
  • Ensure solutions meet business needs and requirements.
  • Ensure User Acceptance Testing is performed.
  • Document and consolidate audit artifacts for the Software Development Lifecycle and audit functions.
  • Update, implement, and maintain procedures.
  • Prioritize initiatives based on business needs and requirements.
  • Serve as a liaison between stakeholders and users.
  • Managing competing program resources and priorities.
  • Coordinate internal resources and third parties/vendors for the flawless execution of multiple projects.
  • Ensure that all projects are delivered on-time, within scope and within budget.
  • Assist in the definition of project scope and objectives, involving all relevant internal stakeholders and ensuring technical feasibility.
  • Ensure resource availability and allocation.
  • Develop a detailed project plan to monitor and track progress.
  • Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques.
  • Measure performance using appropriate project management tools and techniques.
  • Report and escalate to management as needed.
  • Perform risk management to minimize potential risks.
  • Establish and maintain relationships with third parties/vendors.
  • Create and maintain comprehensive project documentation.
  • Track project performance, specifically to analyze the successful completion of short and long-term goals.
  • Meet budgetary objectives and make adjustments to project constraints based on financial analysis.

What Sets You Apart

  • Ability to assess problems and research solutions.
  • Strong interpersonal and communication skills.
  • Productive management of time.
  • Ability to quickly assimilate requirements and deliver technical and functional results.
  • Adopts EWC values in personal work behaviors, decision making, contributions and interpersonal interactions.
  • Helps shape a positive work environment by demonstrating and influencing others to reward performance and value "can do" people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity, and fun.
  • Ability to extract business requirements and use cases at a detailed level.
  • Ability to manage a broad range of deliverables.
  • Works well in a team environment and takes pride in participating in projects that employ the skills of all team members.
  • Ability to learn quickly in a dynamic environment and to troubleshoot issues.
  • Business savvy communications skills and concise written communication skills.
  • Ability to be self-sufficient and self-driven in a small team.
  • Excellent organization and presentation skills.

Education and Experience

  • Bachelor's degree in computer science, project management, or related field required.
  • 5+ years in the Business Analyst space.
  • 5+ years in the project management space.
  • PMI and Agile Scrum Master certifications desired.
  • BA certifications desired.
  • Ability to work under pressure and be highly pro-active in prioritizing issues and driving continuous improvement across the organization.
  • Expert in Microsoft Project.
  • Exceptional collaboration skills including the ability to negotiate to fair and reasonable conclusions with business stakeholders.
  • Has operated as a Business Analyst and Project Manager with SaaS platforms as primary operational tools.

*This job is not eligible for US visa sponsorship*

European Wax Center is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.

This job description is a general description of essential job functions. It is not intended to describe all duties someone in this position may perform. All employees of EWC and operating subsidiaries are expected to perform tasks as assigned by supervisory/management personnel, regardless of job title or routine job duties.