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Project Management Office Leader

2 months ago

Plano, Texas, United States Comcast Full time

Company Overview

Comcast Business provides a comprehensive range of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions designed to empower organizations globally, regardless of their size, to prepare for future challenges.

As the largest technology provider for small businesses in the nation, and a prominent service provider in the Enterprise sector, Comcast Business is supported by a robust Gig-speed broadband network and 24/7 customer support.

Recognized consistently by industry analysts and associations for its leadership and innovation, Comcast Business is also one of the fastest-growing providers of Ethernet services.

Position Summary

The Project Management Office Leader is accountable for the strategic planning, execution, and assessment of projects within established timelines and budgets. This role involves building and overseeing project teams while ensuring quality control throughout the project lifecycle. The leader achieves project goals by meticulously planning and evaluating project activities.

Key Responsibilities

1. Collaborates with various managers and executives to establish project implementation protocols and assess manpower and resource needs.

2. Oversees critical projects that significantly impact business operations by providing status updates, tracking delays, and making necessary adjustments.

3. Determines staffing requirements for corporate projects, including conducting interviews, hiring, and training new team members for specific project roles.

4. Guides project teams in the formulation and execution of project plans.

5. Negotiates, manages, and monitors contracts effectively.

6. Exercises independent judgment and discretion in significant matters.

7. Maintains regular, consistent, and punctual attendance, with the ability to work nights, weekends, and overtime as needed.

8. Performs additional duties and responsibilities as assigned.

Expectations for Employees

All employees are expected to:

- Embrace our Operating Principles and integrate them into their daily work.
- Prioritize the customer experience by thinking and acting in ways that place customers first, offering seamless digital options at every interaction, and turning them into advocates for our products and services.
- Be enthusiastic learners and advocates of our innovative technology, products, and services, particularly our digital tools and experiences.
- Collaborate effectively as a team to achieve significant outcomes and remain open to new ideas.
- Actively participate in the Net Promoter System, contributing to employee and customer feedback initiatives by engaging in huddles and follow-ups to enhance customer satisfaction.
- Drive results and foster growth while promoting inclusion and diversity.
- Uphold ethical standards in interactions with colleagues, customers, investors, and the community.

Disclaimer

This information is intended to provide a general overview of the nature and level of work performed by employees in this role. It is not designed to be an exhaustive list of all duties, responsibilities, and qualifications.

Comcast is proud to be an equal opportunity employer, considering all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other legally protected status.

Comcast offers a comprehensive benefits package to eligible employees, designed to support physical, financial, and emotional well-being during significant life events and in everyday situations. For more details, please visit our careers site.

Education

A Bachelor's Degree is preferred. However, Comcast may also consider candidates with a combination of relevant coursework and experience, or those with extensive professional experience in related fields.

Relevant Work Experience

5-7 years of experience in project management or a related field is required.