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Marketing Operations Manager

2 months ago


Los Angeles, California, United States Paramount Full time

The CBS Marketing department is seeking a Marketing Operations Manager to join their team in LA The Manager will help facilitate and project manage many organizational and operational opportunities, providing greater insights and alignment for the Senior Leadership Team. The team has implemented a new operating model, standardized workflow and project management system. The Marketing Operations Manager will be heavily involved in ensuring all marketing business units have the tools and resources needed to plan, develop and implement marketing campaigns effectively and that marketing operations functions smoothly and efficiently. They will also help to coordinate and manage CBS Marketing organization-wide communications mechanisms including quarterly town hall meetings, team development activities, as well as creating opportunities for connectivity and community across the various business units (Entertainment, Sports, News, Franchise, CBS Media Ventures, and Studios).



Overview & Responsibilities:
  • Provide insight to VP, Marketing Operations of progress on key priorities, projects and initiatives
  • Partner with Business Unit leaders and key collaborators to ensure the new workflow and processes are understood, followed and evaluated
  • Partner with Facility Management and Production/Operations on org requirements for office or facility movement and upgrades and necessary communications
  • Attend key planning meetings with the VP, Marketing Operations and manage follow-up on commitments and action items
  • Partner with Production & Operations team on communicating and training on the new project management system
  • Prepare content, presentations and follow up to be used by the VP, Marketing Operations for internal and external meetings.
  • Assist the CMO as needed on special projects
  • Improve and be responsible for the shared CBS Marketing hub for documents and templates, increasing the resources usefulness and utilization
  • Partnering with HR and Learning & Development to ensure opportunities for individuals to meet peers, shadow in other teams, and develop skills.
  • Implement the annual summer intern program, making valuable contributions and exposure for the CBS Marketing interns by running a shared project and presentation
  • Support the VP, Marketing Operations in developing and implementing new processes and mechanisms that will ultimately improve team performance, creativity, communication, and collaboration
  • Oversee the Culture Committee (leading a 'Culture Committee' made up of all CBS Marketing Coordinators) – creating opportunities for connectivity and socializing whether that be in person or virtually, large group meetings to small social moments on Slack
  • Develop and implement a communication strategy to ensure sharing of updates, standard processes, the latest work and inspiring content across the entire org – across multiple mediums e.g. meetings, email, slack
  • Establish trusted relationships across business units to ensure accurate 'temperature checks' of each team and department, surfacing items for celebration or challenges that need resolution


Basic Qualifications:
  • 5+ years' experience with project/operation management or in communication-led role
  • Intimately familiar with entertainment marketing processes and operations
  • Ability to gather and interpret data to help inform decisions
  • Adept in the Microsoft Office suite of applications, including Excel, Word and PowerPoint
  • Strong financial foresight and knowledge of financial processes
  • Strong understanding of creative assets, specs, and creative production
Additional Qualifications:
  • Strong verbal and written communication skills
  • Detail oriented with strong project management skills
  • Ability to prioritize in complex, fast-paced environment

CBS, a subsidiary of Paramount Global, creates and distributes industry-leading content across a variety of platforms to audiences around the world. The Company has businesses with origins that date back to the dawn of the broadcasting age as well as new ventures that operate on the leading edge of media. It includes some of the industry's most successful and popular brands and businesses: CBS Television Network, CBS News and Stations, CBS Sports, CBS Studios, CBS Media Ventures and CBS digital properties.

Hiring Salary Range: $74, ,

The hiring salary range for this position applies to New York, California, Colorado, Washington state, and most other geographies. Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage, disability benefits, tuition assistance program and PTO or, if applicable, as otherwise dictated by the appropriate Collective Bargaining Agreement. This position is bonus eligible.

Paramount is an equal opportunity employer (EOE) including disability/vet.

At Paramount, the spirit of inclusion feeds into everything that we do, on-screen and off. From the programming and movies we create to employee benefits/programs and social impact outreach initiatives, we believe that opportunity, access, resources and rewards should be available to and for the benefit of all. Paramount is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access as a result of your disability. You can request reasonable accommodations by calling or by sending an email to Only messages left for this purpose will be returned.