Senior Director Client Management

1 month ago

Eden Prairie, Minnesota, United States Optum Full time

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

  • Manage and monitor client assignments as well as train the account management staff, new hires and ongoing
  • Position has direct reports including Strategic Account Executives
  • Set team strategy to achieve and surpass goals, and consistently develop and manage staff
  • Build and maintain key client and producer relationships
  • Develop and maintain key internal relationships
  • Present a positive image of OptumRx to the marketplace
  • Detailed understanding of all OptumRx products, services and solutions
  • Ability to identify and communicate the need for improvements in OptumRx products and services
  • Understands and can communicate goals, operating principles, strategies and competitive position of OptumRx
  • In - depth healthcare knowledge, understands important trends
  • Demonstrates knowledge of competitor's strengths, weaknesses and strategies
  • Understands financing methodologies and strategies
  • Thorough knowledge of OptumRx underwriting principles and practices
  • Possesses basic math skills
  • Can explain and justify a renewal rate to customers
  • Participates in preparing for and attending client meetings and finalist sales presentations as necessary
  • Regularly attends and actively participates in company meetings as requested

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • 5+ years of experience in PBM sales or PBM account management role
  • 5+ years of B2B Account management experience
  • 3+ years of experience leading a team of account managers or sales professionals
  • Client management or sales management experience
  • Willing or ability to travel

Preferred Qualifications:

  • Labor and Trust experience
  • Demonstrated success dealing with brokers/consultants with a proven track record of meeting goals/target

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, Washington, or Washington, D.C. Residents Only: The salary range for this role is $122,100 to $234,700 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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