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Wealth Management Client Support Specialist
2 months ago
We are in search of a dedicated and motivated individual to become a vital member of our Wealth Management division as a Client Service Associate. The Client Service Associate (CSA) plays an essential role within the Boulay Wealth Management team, ensuring exceptional client support and engagement. This position involves leading the setup and management of new accounts, overseeing general account upkeep, and facilitating cash transactions.
Our Commitment to Your Career Development
If you are seeking a distinctive opportunity to further your professional journey, bring innovative ideas, or achieve a harmonious balance between your personal and professional life, Boulay could be the ideal place for you.
Key Responsibilities:
- Manage all facets of client account initiation and ongoing maintenance with precision.
- Engage directly with custodians to address and resolve client account challenges.
- Leverage CRM tools for daily operations, tracking client information, and documenting updates on assigned tasks.
- Collaborate with colleagues on account inquiries, service requests, and client communications.
- Foster effective communication and teamwork to deliver high-quality service to clients.
- Complete additional tasks, projects, or responsibilities as required.
Qualifications:
- Bachelor's Degree.
- Meticulous attention to detail.
- Strong interpersonal abilities, a collaborative mindset, and a willingness to work as part of a team.
- Proficient in the use of technology and software applications.
- Adaptable to evolving circumstances and client demands.
- A commitment to providing exceptional customer service.
- Ability to handle confidential information with discretion.
- Capable of working independently, managing multiple tasks, and prioritizing effectively to meet deadlines.
- Strong problem-solving skills and capacity for issue resolution.
- Effective communication skills in both written and verbal English.
Preferred Qualifications:
- Experience in the financial services sector or a professional services environment with a focus on compliance and regulatory adherence.
- Familiarity with CRM systems.
- Experience in processing documentation.
Benefits Offered:
- 401(K) Plan.
- Dental Coverage.
- Disability Insurance.
- Employee Assistance Program.
- Flexible Work Schedule.
- Health Insurance.
- Life Insurance.
- Paid Holidays, PTO, and Personal Time.
- Parental Leave.
- Tuition Reimbursement.
- Vision Coverage.
- Remote and Hybrid Work Options.
- Mentorship and Development Programs.
- Employee Recognition Activities.
- Open Communication Across All Levels.
Boulay is dedicated to attracting and nurturing highly skilled professionals while ensuring an inclusive and premier candidate experience. Our Talent Acquisition Team is committed to sourcing and recruiting diverse talent with an entrepreneurial spirit who will contribute to the Firm's ongoing success.