Delivery Lead

1 month ago

Charlotte, North Carolina, United States Bank of America Full time

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us

Job Description:

This job is responsible for planning and coordinating the execution of project/small program deliverables which requires the engagement of multiple teams. Key responsibilities include communicating work objectives, coordinating delivery, facilitating sync points across teams, providing end-to-end visibility into the health of the deliverables, and managing program risk and compliance to standards. Job expectations include ensuring delivery meets the client s expectations in terms of the functionality, quality, timeline, and cost.

The Delivery Lead is accountable for operational management of the Service Asset and Configuration Management (SACM) Process; plan and coordinate process activities; monitor, analyze and report on process performance; identifying opportunities and making improvements to the SACM process; planning and managing support of SACM Tools; coordinating interfaces between SACM and other ITSM Processes; performing Configuration audits; analyzing and defining the structure of the configuration management system: support activities for the corporate SACM tools architecture; experience in data analysis of large amounts of data.

About the Team:

The SACM team is responsible for ensuring the assets (hardware/software) required to deliver services are properly controlled, and that accurate and reliable information about those assets are available when and where it is needed. The SACM team has participated in all platform audits, continue improve ITIL processes especially incident/problem/change, continuing to add CI into the CMDB (DVR, ATMs, HVAC controllers, Security devices, etc., DQ improvement by working with engineering and platforms team to fix tool/publishing root cause issues and DQ defects

Responsibilities:

  • Support the standup, configuration, and implementation of SACM Process
  • Work with Process Controllers supporting Technology Domains and dashboard monitoring
  • Collaborate with GIS and downstream partners to ensure data coverage for asset coverage
  • Identify and carry out continual service improvement to the SACM Process
  • Participate in governance calls, audits and reviews
  • Carry out day to day Major Process Activities identified in Single Process Inventory
  • Familiar with infrastructure and software operational procedures (Install/remove/Modify)
  • Database Administration of an enterprise level RDBMS
  • Leads and coordinates routines to support delivery (for example, kick-offs, status reviews, stakeholder meetings, change controls, and tollgates, etc.)
  • Manages coordination of delivery and dependencies across multiple teams
  • Facilitates communication and collaboration across organizations to support the deliverable completion and timeline
  • Provides status updates for the deliverables to stakeholders and leadership pertaining to delivery, risks, issues, and schedule
  • Works with sponsors and stakeholders to ensure that execution is aligned with deliverable requirements
  • Supports resource planning for delivery and execution
  • Ensures adherence with Enterprise Change Management standards

Skills:

  • Collaboration
  • Project Management
  • Result Orientation
  • Solution Delivery Process
  • Stakeholder Management
  • Analytical Thinking
  • Business Acumen
  • Influence
  • Risk Management
  • Data Management
  • Technical Strategy Development

Required Qualifications:

  • 3+ years of data analytics experience
  • ITIL Foundations Certified
  • Remedy IT Service
  • Project Management experience
Desired Qualifications:
  • Process Design experience
  • Strong Excel skills

Shift:

1st shift (United States of America)

Hours Per Week:

40

  • Delivery Lead

    4 weeks ago

    Charlotte, North Carolina, United States Bank of America Full time

    Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.One of the keys to driving Responsible Growth is being a great place to work for our...

  • Delivery Lead

    1 month ago

    Charlotte, North Carolina, United States Bank of America Full time

    Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.One of the keys to driving Responsible Growth is being a great place to work for our...

  • Senior Delivery Lead Techology

    4 weeks ago

    Charlotte, North Carolina, United States Bank of America Full time

    Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.One of the keys to driving Responsible Growth is being a great place to work for our...

  • Senior Delivery Lead

    4 weeks ago

    Charlotte, North Carolina, United States Bank of America Full time

    Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.One of the keys to driving Responsible Growth is being a great place to work for our...

  • Warehouse Operations Supervisor

    7 days ago

    Charlotte, North Carolina, United States Delivery & Distribution Solutions, LLC Full time

    Job OverviewPosition: Site ManagerLocation: Charlotte, NCType: Full-TimeCompensation: $40,000Role Summary:The Site Manager plays a pivotal role in managing the comprehensive operations of the warehouse, encompassing receiving, storage, inventory oversight, and distribution. This position is essential for ensuring efficient last-mile delivery services,...

  • Wholesale Credit Delivery Offshore Governance Lead

    4 weeks ago

    Charlotte, North Carolina, United States Truist Full time

    The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.Need...

  • Lead Product Strategist

    6 days ago

    Charlotte, North Carolina, United States Mindlance Full time

    Position: Lead Product Strategist Contract Duration: 18 Months (Contract/Contract To Hire) Location: Charlotte, NC (Preferred) Atlanta, GA/Raleigh, NC - Hybrid - 3 Days (Onsite) Overview: Business Objective: To enhance the Client's native One View application.Oversee the development of the application.Key Responsibilities: The following outlines the primary...

  • Lead Product Strategist

    6 days ago

    Charlotte, North Carolina, United States Pyramid Consulting Full time

    We are seeking a skilled Lead Product Strategist with a strong background in Agile methodologies. This role offers an exciting opportunity with long-term potential. Please review the details below to understand the expectations and responsibilities associated with this position.Job Overview:This position is integral to our team, focusing on enhancing product...

  • CDL Delivery Driver

    2 weeks ago

    Charlotte, North Carolina, United States L&W Supply Full time

    Job Description:L&W Supply is a leading specialty distributor of drywall, ceiling tiles, steel framing and other building materials used by commercial and residential contractors. L&W Supply delivers the products and capabilities offered by a national distributor paired with the service and personal touch usually found only in a locally owned business.If you...

  • Project Delivery Consultant

    1 month ago

    Charlotte, North Carolina, United States Johnson Controls International Full time

    What you will doResponsible for project estimating and design, throughout the sales process from inception through contract signature for the project portfolio within the Mid-South Area team working directly for the Development Manager of that area. Responsible for projects within the local geography as assigned by the Development Manager, determining...

  • Service Operations Lead

    2 days ago

    Charlotte, North Carolina, United States MasterMover Inc. Full time

    About the RoleWe are seeking a highly skilled and experienced Service Operations Manager to join our team at MasterMover Inc. As a key member of our operations team, you will be responsible for overseeing and improving the delivery of our service operations.Key ResponsibilitiesLead and Manage the Service Operations Team: You will be responsible for leading...

  • Lead Software Architect

    6 days ago

    Charlotte, North Carolina, United States Bank of America Full time

    Job Overview: The Modern Developer Experience (DevEx) team at Bank of America is responsible for establishing enterprise-level technical standards and providing essential technical services, platforms, and tools utilized by delivery teams across various business lines. Our mission is to spearhead the design of these common services, platforms, and tools...

  • Engineering Team Lead

    1 day ago

    Charlotte, North Carolina, United States Red Ventures Full time

    Position Overview:We are seeking a skilled and results-driven Engineering Manager to oversee our MYMOVE division. In this pivotal role, you will manage an internal front-end development team while actively participating in projects and mentoring team members to enhance their skills and performance.As the representative of the front-end engineering group, you...

  • Lead Project Manager

    6 days ago

    Charlotte, North Carolina, United States Motion Recruitment Full time

    Exciting Long-Term Contract OpportunityMotion Recruitment is seeking a Senior Project Manager to join a prestigious Financial Services Company. This role offers a hybrid work environment, allowing you to collaborate with some of the brightest minds in the industry.This is a long-term contract position that comes with a competitive benefits package. Our...

  • Lead Architectural Strategist

    7 days ago

    Charlotte, North Carolina, United States Clark Nexsen Full time

    A Lead Architectural Strategist will oversee the architectural design services for both commercial and governmental projects. This role requires extensive experience, acting as a mentor, improving design standards, and nurturing client partnerships. Below are the primary responsibilities:Direct architectural design throughout all phases of projectsManage...

  • Engineering Team Lead

    6 days ago

    Charlotte, North Carolina, United States Red Ventures Full time

    Position Overview:We are seeking a skilled and results-driven Engineering Team Lead to oversee our MYMOVE division. In this role, you will manage an internal front-end development team while also being an active contributor and mentor, guiding daily operations and influencing long-term objectives.Your role will involve enhancing the capabilities of your team...

  • Lead Software Engineer

    1 month ago

    Charlotte, North Carolina, United States Lowe's Inc. Full time

    Lead Software Engineer100 W. Worthington AvenueLocation Lowe's Charlotte Technology Hub 3505Category TechnologyJob Id JR Job TypeFull timeDepartment Omnichannel Platforms Customer PromiseJob SummaryThe primary purpose of this role is to translate business requirements and functional specifications into logical program designs and to deliver code modules,...

  • Creative Lead

    7 days ago

    Charlotte, North Carolina, United States Crafted Full time

    Creative Lead | Marketing Agency | Hybrid RoleCandidates must be local to the area to be considered for this hybrid position. Hybrid: In-person at the office 3 days per week (Tuesday - Thursday). Optional remote work on Mondays and Fridays.Crafted is seeking a skilled Creative Lead who will conceptualize, design, and manage resources to produce unique...

  • Engineering Team Lead

    1 day ago

    Charlotte, North Carolina, United States Red Ventures Full time

    Position Overview:We are seeking a skilled and results-driven Engineering Team Lead to oversee our MYMOVE division. In this pivotal role, you will manage an internal front-end development team while actively participating in daily operations and guiding the strategic direction of the team.Key Responsibilities:As the leader of the front-end engineering team,...

  • Technology Feature Lead

    7 days ago

    Charlotte, North Carolina, United States Bank of America Full time

    Technology Feature LeadLocation: Charlotte, North CarolinaPosition Overview:At Bank of America, our mission is to enhance financial lives through meaningful connections. Our commitment to Responsible Growth shapes our operations and client interactions, ensuring we serve our clients, teammates, communities, and shareholders effectively.We prioritize creating...