Warehouse Operations Supervisor
2 weeks ago
Position: Site Manager
Location: Charlotte, NC
Type: Full-Time
Compensation: $40,000
Role Summary:The Site Manager plays a pivotal role in managing the comprehensive operations of the warehouse, encompassing receiving, storage, inventory oversight, and distribution. This position is essential for ensuring efficient last-mile delivery services, fulfilling customer expectations, and promoting operational excellence. The ideal candidate will possess a robust background in logistics, inventory oversight, and personnel management, with an emphasis on process optimization and cost reduction.
Key Responsibilities:- Warehouse Operations Oversight:
- Manage daily warehouse activities, ensuring prompt receipt, storage, and dispatch of goods.
- Design and execute effective warehousing strategies, including space optimization, stock rotation, and safety measures.
- Maintain precise inventory control through regular cycle counts, audits, and reconciliations.
- Ensure accountability for all packages scheduled for delivery.
- Exhibit proficiency in computer systems for timely reporting and data management.
- Monitor dispatch boards and maintain effective communication with drivers until all deliveries are completed.
- Logistics Management:
- Coordinate last-mile delivery schedules to ensure timely dispatch of goods, meeting customer delivery expectations.
- Collaborate with the transportation team to enhance delivery routes and minimize transit durations.
- Evaluate and manage the performance of courier partners, ensuring compliance with service level agreements.
- Team Leadership:
- Lead, train, and develop warehouse personnel, including Warehouse Leads and Contractors.
- Establish clear performance expectations and conduct regular evaluations.
- Ensure uniform compliance among all staff.
- Conduct weekly recruitment interviews.
- Promote a positive work culture centered on teamwork, safety, and continuous improvement.
- Process Enhancement:
- Identify and implement strategies to improve warehouse efficiency and reduce operational expenses.
- Utilize data analytics to inform decision-making and optimize logistics operations.
- Stay informed about industry trends and best practices to maintain competitive warehouse operations.
- Safety and Compliance:
- Ensure adherence to health and safety regulations in all warehouse activities.
- Conduct regular safety audits and implement necessary corrective measures.
- Maintain accurate records of all warehouse operations, including stock levels, shipments, and returns.
- At least 5 years of experience in warehouse management, logistics, or supply chain, ideally in a last-mile delivery context.
- A minimum of 3 years in a leadership capacity.
- Demonstrated adaptability and flexibility in problem-solving.
- Strong leadership and team management capabilities, with a proven track record of motivating and developing staff.
- Excellent organizational and analytical skills, with a keen attention to detail.
- Proficiency in warehouse management systems and logistics software.
- Solid understanding of inventory management, distribution, and transportation logistics.
- Able to thrive in a fast-paced environment while managing multiple priorities.
- Knowledge of health and safety regulations and compliance requirements.
- Strong interpersonal skills to build and maintain client-vendor relationships.
- This role requires a hands-on approach, with significant time spent on the warehouse floor.
- Availability for early morning shifts.
- Must be reliable and dependable.
- Involves sorting packages and managing high-stress situations.
- Requires in-state travel and flexible hours, including evenings, weekends, and holidays as necessary.
- Vision Insurance
- Dental Insurance
- Paid Time Off
- Sick Leave
- Health Insurance
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