Special Events Manager OEM

4 weeks ago

Long Beach, California, United States Hotel Queen Mary Full time
Job Summary

The Special Event Manager sells and markets the services and entertainment offered by a specific property to a diverse clientele primarily targeting locals in the respective geographic area. This individual promotes a "DBS" (Different Better Special) experience and creates enthusiasm for the property's unique and diverse offerings for the ultimate kid and family experience. Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities; for OEM associates overtime does apply and is calculated accordingly.

ResponsibilitiesQualificationsHigh School diploma is required with a Bachelor's degree preferred.
At least 2 years of experience in a similar event management role required.
Exceptional written and verbal communication skills
Extensive background in the Entertainment Industry (i.e. concerts festivals fairs) have run large events before and know what it takes to create and execute a great event.
Proven organizational capabilities to successfully execute a multi-day event requiring coordination across numerous teams
Ability to problem solve and work independently in a changing and multi-tasking environment with numerous deadlines
Excellent organizational planning and project management skills
Ability to develop professional relationships in all aspects of the position that result in stable consistent reliable and courteous communication
Demonstrated ability for accuracy and thoroughness
High levels and respect for other company functions and the ability to work well with them as a team
Strong computer skills especially Microsoft Office (Word Outlook Excel)
Ability to work a varied schedule that includes evenings nights and weekends
Job ResponsibilitiesSuccessfully achieves booking goals on a quarterly and annual basis
Serve as primary hotel contact for information on entertainment venues for all outside inquires and guest requests answering related questions efficiently and providing full follow through to resolution.
Actively solicit and secure venue revenue through outside solicitation efforts focused on local schools camps recreation centers churches and houses of worship youth clubs etc...
Main conduit for all outside party sales leads for waterpark and entertainment venues; timely answering all inquiries distributing venue sales information and formal proposals executing client site walk-throughs accurate intake and generating updated Event Orders (EO).
Working with Director of Entertainment oversee ResortPass reservations and cabana reservations and upselling additional services and food & beverage
Maintain all marketing and print materials related to waterpark and entertainment venues along with feature promotions special event collateral elevator signage in-room collateral
Ensure hotel's brand and vanity website (working with SecondWave) are routinely up to date with the most current venue information.
Solicit and promote all in-room amenity programs for special occasions...birthdays life cycle events etc...
Perform administrative duties such as answering phones and managing email correspondence related to waterpark and entertainment venues
Assists with any required daily weekly monthly and year-end reports as required by either the sales or entertainment departments
Support any administrative or special project needs as directed by Management Team
Maintain consistent communication internally and throughout the hotel's operating departments.
Liaise with Director of Entertainment and Director of Sales & Marketing to effectively plan and execute special events and initiatives including holiday activations or large reservations
Keeps an accurate history file of each event; writes follow up correspondence
Perform other duties as requested by management.
Source: Hospitality Online

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