Branch Manager/Escrow Officer

1 month ago

Bakersfield, California, United States First American Financial Full time

Who We Are

Join a team that puts its People First First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for nine consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit

What We Do

Responsible for directing or managing the day-to-day operations of an assigned branch or branches where escrow transactions are done. Acts as a neutral third-party between buyers and sellers during a real estate sale, managing funds and processing real estate transactions. Ensures employee conformance to established practices and proper training of staff. Prepares related reports and audits current procedures to monitor efficiency of operations. Manage and implement processes and policies.

Oversight of day to day operations of a single or multiple branch(es)/satellite office(s). Regularly performs duties of a production position. Typically has expertise or specialized knowledge in one or more escrow product areas

HOW YOU'LL CONTRIBUTE

  • Employees supervised are typically escrow positions but can have other support roles reporting in
  • May service a market
  • Seen as "in charge" of the branch and is the go-to person for office management and a variety of issues.
  • Aligns branch goals with business unit goals. Monitors branch metrics, reporting information to manager and provides recommendations for process/policy change based on branch results
  • Maintains existing client base and resolves escalated issues. Answers questions and provides guidance regarding products, services, policies or specific transactions
  • Implements processes and supervises the day to day activities of employees responsible for daily operational tasks
  • Other duties as assigned

WHAT YOU'LL BRING

Required Education, Experience, Certification/Licensure

  • High School diploma or equivalent
  • 6+ years of directly related experience
  • 3-5 years demonstrated experience in a leadership or management role

KNOWLEDGE, SKILLS, AND ABILITIES (KSAs)

  • Strong process skills required; detail oriented
  • Strong computer skills and knowledge of company operating systems/applications
  • Strong problem-solving skills
  • Ability to lead/sought out for advice; supervisory and administrative skills
  • Able to manage competing priorities
  • Strong written and verbal communication skills
  • Familiar with competitor, financial and industry dynamics
  • Specialized knowledge in one or more escrow product areas
  • Basic accounting/finance skills to be able to understand and interpret financial statements
  • Customer Service orientation - responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.
  • Teamwork - balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives

What We Offer

By choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it Our People First Culture celebrates diversity, equity and inclusion not simply because it's the right thing to do, but also because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

  • Territory Sales Manager

    1 month ago

    Bakersfield, California, United States Keurig Dr Pepper Full time

    Territory Sales Manager The Territory Sales Manager is responsible for sales, operations and P&L of a branch to meet financial and company objectives for profitability and growth. Manage sales force in expanding market penetration and ensure timely product delivery and proper merchandising of Keurig Dr Pepper brands like 7UP, Snapple, Core, Bai and other fan...

  • Office Management Specialist

    5 hours ago

    Bakersfield, California, United States California Correctional Health Care Services Full time

    Position OverviewThis is a Limited Term position for a duration of 12 months, with the possibility of extension up to 24 months or conversion to a permanent role.Under the supervision of the Chief Executive Officer (CEO), the Administrative Assistant I plays a crucial role in executing a range of administrative functions and special initiatives to support...

  • Lead Commercial Credit Administrator

    5 days ago

    Bakersfield, California, United States Tri Counties Bank Full time

    Senior Commercial Credit Administrator IThe Senior Commercial Credit Administrator at Tri Counties Bank plays a pivotal role in the oversight of the commercial loan approval process, reporting directly to the Deputy Chief Credit Officer. This position is tasked with managing a dedicated team of credit administrators, ensuring the thorough review and...

  • Lead Commercial Credit Administrator

    10 hours ago

    Bakersfield, California, United States Tri Counties Bank Full time

    Senior Commercial Credit AdministratorThe Senior Commercial Credit Administrator at Tri Counties Bank plays a pivotal role in the credit department, reporting directly to the Deputy Chief Credit Officer. This position is tasked with managing the commercial loan approval process and leading a dedicated team of credit administrators. Key responsibilities...

  • Lead Commercial Credit Administrator

    6 days ago

    Bakersfield, California, United States Tri Counties Bank Full time

    Senior Commercial Credit AdministratorThe Senior Commercial Credit Administrator at Tri Counties Bank plays a pivotal role in the commercial loan approval framework, reporting directly to the Deputy Chief Credit Officer. This position is essential for supervising a dedicated team of credit administrators, ensuring a seamless and efficient loan approval...

  • Client Relationship Manager

    5 days ago

    Bakersfield, California, United States EMCOR Government Services Full time

    EMCOR Government Services is a prominent entity within the EMCOR Group, Inc., recognized for its excellence in mechanical and electrical construction as well as facilities management services. Our focus at EMCOR Government Services is on HVAC mechanical solutions, delivering comprehensive services for maintenance, repairs, and system enhancements to...

  • Client Relationship Manager

    6 days ago

    Bakersfield, California, United States EMCOR Government Services Full time

    EMCOR Government Services is a prominent entity within the EMCOR Group, Inc., recognized for its excellence in mechanical and electrical construction along with facilities management services. Our focus is on HVAC mechanical solutions, delivering comprehensive services for maintenance, repairs, and system enhancements to optimize efficiency for our...

  • Client Relationship Manager

    8 hours ago

    Bakersfield, California, United States EMCOR Government Services Full time

    EMCOR Government Services is a prominent entity within the EMCOR Group, Inc., recognized for its expertise in mechanical and electrical construction along with facilities management services. Our focus is on delivering HVAC mechanical solutions that encompass maintenance, repair, and system enhancements to optimize operational efficiency for our...

  • Client Relationship Manager

    3 hours ago

    Bakersfield, California, United States EMCOR Government Services Full time

    EMCOR Government Services is a prominent entity within the EMCOR Group, Inc., recognized for its excellence in mechanical and electrical construction along with facilities management services. Our focus is on HVAC mechanical solutions, delivering comprehensive services for maintenance, repairs, and system enhancements to guarantee peak performance for our...

  • Client Relationship Manager

    3 hours ago

    Bakersfield, California, United States EMCOR Government Services Full time

    EMCOR Government Services is a prominent entity within the EMCOR Group, Inc., recognized for its expertise in mechanical and electrical construction along with facilities management services. Our focus is on HVAC mechanical solutions, delivering comprehensive services for maintenance, repairs, and system enhancements to optimize efficiency for our...

  • Client Relationship Manager

    5 days ago

    Bakersfield, California, United States EMCOR Government Services Full time

    EMCOR Government Services is a prominent entity within the EMCOR Group, Inc., recognized for its expertise in mechanical and electrical construction along with comprehensive facilities services. Our focus is on HVAC mechanical solutions, delivering integrated services for maintenance, repairs, and system enhancements to optimize efficiency for our...

  • Client Acquisition Manager

    5 days ago

    Bakersfield, California, United States BBSI Full time

    Position Overview: Business Development Manager at BBSIBBSI is committed to delivering exceptional, relationship-focused services to our clients nationwide. We are on the lookout for a skilled Business Development Manager (BDM) to enhance our client outreach and engagement.Core Responsibilities:Identify, engage, and secure new client opportunitiesEstablish...

  • Safety and Security Officer

    6 days ago

    Bakersfield, California, United States ASM Global Full time

    Safety and Security Officer:Position Overview:The Safety and Security Officer is tasked with ensuring the protection and safety of patrons, staff, and assets within the facilities managed by ASM Global. This role requires the individual to embody the values of the Security Department, fostering positive relationships with colleagues across various...

  • Security Officer for Boutique Hotel

    6 days ago

    Bakersfield, California, United States The Padre Hotel Full time

    Position: Security OfficerLocation: Boutique HotelThe Padre Hotel is seeking a dedicated and proactive Security Officer to join our team. As a premier establishment in the hospitality sector, we pride ourselves on providing a safe and welcoming environment for our guests.Key Responsibilities:Monitor and manage the entry and exit of individuals to ensure the...

  • Business Office Associate

    1 month ago

    Bakersfield, California, United States CarMax Full time

    7281 - Bakersfield Colony Street, Bakersfield, California, 93307CarMax, the way your career should be Provide an iconic customer experienceEnsuring today's customers can buy the vehicles they want in a way that suits them means offering support during every step of the journey. You will guide customers through the paperwork associated with vehicle sales and...

  • Safety Compliance Officer

    5 hours ago

    Bakersfield, California, United States Bolthouse Fresh Foods Full time

    Job OverviewPOSITION SUMMARY:Reports to: Safety ManagerTravel: As necessary to various sitesEmployment Status: Full-Time, ExemptShift: Day ShiftABOUT US:Bolthouse Fresh Foods stands as a prominent entity in the carrot industry, engaged in growing, packing, processing, and distributing high-quality carrots. With our headquarters in Bakersfield, California, we...

  • Security Patrol Officer

    3 hours ago

    Bakersfield, California, United States Secur Solution Inc. Full time

    Position OverviewSecurSolution Security is a prominent private security firm specializing in Security Guard Services and mobile security patrols for a diverse clientele in Southern California. We are currently seeking qualified, customer-focused security personnel to join our team.We provide both full-time and part-time employment options, direct deposit,...

  • Safety Compliance Officer

    6 days ago

    Bakersfield, California, United States Bolthouse Fresh Foods Full time

    Job OverviewPOSITION SUMMARY:Reports to: Safety ManagerTravel Requirements: As necessary to various sitesFLSA Classification: ExemptWork Shift: Day ShiftEmployment Type: Full-Time RegularABOUT BOLTHOUSE FRESH FOODS:Bolthouse Fresh Foods stands as a prominent entity in carrot cultivation, operating as a grower, packer, processor, and distributor. Based in...

  • Chief Executive Officer of Business Operations

    5 days ago

    Bakersfield, California, United States Vineland Elementary School District Full time

    Position OverviewThe Chief Executive Officer of Business Operations is a pivotal role within the Vineland Elementary School District, responsible for overseeing the district's strategic and operational functions.Key ResponsibilitiesLead and manage the overall business operations, ensuring alignment with educational goals.Oversee financial management,...

  • Federal Armed Security Officer

    5 days ago

    Bakersfield, California, United States MaxSent Full time

    MaxSent is actively seeking qualified candidates for the position of Armed Protective Security Officer in the Central California region. Our officers play a crucial role in ensuring a secure environment for employees, visitors, and property. At MaxSent, we offer a range of employment opportunities tailored to your career aspirations, whether you are looking...