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Assistant Branch Manager
4 weeks ago
Assistant Branch Manager
In this role at VyStar Credit Union, you will be responsible for coaching, developing, and leading branch employees to achieve growth goals while providing exceptional member service. You will work to foster a positive team environment and establish strong member relationships.
Job Duties:
- Ensure branch operations and associates provide high-quality service to members
- Develop staff for future positions within the branch network
- Create and execute a strategic branch plan in line with the organization's goals
- Lead by example in creating an inclusive and professional environment
- Identify, coach, and support employees to provide superior service to members
- Establish performance objectives consistent with organizational standards
- Oversee branch operations to ensure compliance with regulations and policies
- Coach employees to engage in quality conversations with members
- Implement strategies to grow business and deepen member relationships
- Demonstrate integrity, trustworthiness, and professionalism
Qualifications:
Education:
- High school Diploma/GED required
- Associates degree preferred
Experience:
- 2-3+ years' experience in sales or customer service
- Leadership or supervisory experience preferred
Skills:
- Excellent communication and problem-solving skills
- Strong teaching and mentoring abilities
- Ability to work in a fast-paced environment and assist members with their financial needs
Work Environment:
This job description provides an accurate account of essential functions. VyStar Credit Union does not accept unsolicited resumes from staffing agencies. Candidates meeting requirements will be contacted by HR. Thank you for your interest.
VyStar Credit Union Human Resources
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