Operations Assistant Manager

6 days ago


Winter Park, Florida, United States Drybar Shops Full time
About the Role

We are seeking an experienced and skilled Operations Assistant Manager to join our team at Drybar Shops. As a key member of our management team, you will be responsible for supporting the Shop Manager and overseeing shop operations and the client experience.

Key Responsibilities
  • Operations Management: Oversee the day-to-day operations of the shop, ensuring that all procedures and policies are followed.
  • Team Leadership: Supervise and lead a team of staff members, providing guidance and support to ensure excellent client service and shop performance.
  • Client Experience: Ensure that all clients receive a high-quality experience, including efficient and effective service delivery.
  • Inventory Management: Manage shop inventory, including ordering and stocking of products and supplies.
  • Training and Development: Train new staff members on company procedures, policies, and products, and provide ongoing coaching and development to ensure staff are equipped to meet business goals.
  • Problem Solving: Identify and resolve problems and issues that may arise, ensuring that the shop runs smoothly and efficiently.
  • Communication: Communicate effectively with staff, clients, and management, providing clear and concise information and updates.
Requirements
  • Cosmetology License: Current and valid cosmetology license in the State of FL.
  • Experience: Experience in management, including sales management, operations management, and/or general salon management.
  • Leadership Skills: Excellent leadership skills, with the ability to lead a team in an organized and efficient way.
  • Communication Skills: Strong verbal and written communication skills, with the ability to communicate effectively with staff, clients, and management.
  • Problem Solving Skills: Ability to identify and resolve problems and issues that may arise.
  • Training and Development: Competent trainer and motivator, with the ability to train new staff members and provide ongoing coaching and development.
Benefits
  • Competitive Pay and Bonus Structure: Competitive pay and bonus structure.
  • Free Services: Free services Monday-Thursday.
  • Referral Bonus: Referral bonus.

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