Senior Manager, Fulfillment Center Human Resources

1 month ago

Mount Juliet, Tennessee, United States Chewy Full time

Our Opportunity:

Chewy is currently sourcing for a Sr. Manager, Human Resources at one of our fulfillment centers. This position is responsible for providing the full scope of HR advice, mentorship, and support across a non-union FC population at this site. This role is responsible for and leads a Fulfillment Center Human Resources department and is the site HR lead.

What you'll do:

  • Partner with FC LT to plan and implement strategies to ensure maximum TM engagement.
  • Provide leadership and expertise for Human Resource (HR) functions including all aspects of; professional relations, hourly relations, employee benefits, compensation, employee involvement, practices, training, organizational change, and development and communications.
  • Lead team responsible for performance management, employee engagement and talent development.
  • Assist management staff in resolution of issues and concerns.
  • Assists with training as needed by training team; owns orientation and onboarding.
  • Facilitate compensation programs. Implement compensation plans supported by the research of local market data for positions, evaluate job levels to ensure compensation programs remain competitive.
  • Coordinate workers compensation program: investigate all injuries, first aid and near misses, and work with plant management to reduce all three.
  • Recommend/coordinate discipline when warranted. Assist supervisors/fulfillment center management with disciplinary issues.
  • Handle benefits administration.
  • Develop/update job descriptions, rules, procedures and policies.
  • Establish a culture that is based on Chewy's Operating Principles
  • Participate in facility safety and meetings, including, but not limited to, safety committee meetings and accident investigations.

What you'll need:

  • BA/BS required (Business Administration, Human Resources or related study preferred. Experience in a similar warehouse environment or a combination of education-training and experience will be considered.
  • 5-7+ years in an HR partnership role ideally within a fulfillment or distribution center or fast-paced work environment with demonstrable track record of success.
  • 2-3+ years' experience leading a HR Team.
  • Proven track record of strategic partnerships which improve the HR experience.
  • Excellent written, verbal, public presentation /communication skills and strong interpersonal skills required.
  • Able to work effectively with a variety of personnel.
  • Strong employee relations background.

Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact

If you have a question regarding your application, please contact

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