Customer Service Representative

2 months ago

Midland, Texas, United States Dupont Full time

En DuPont, trabajamos en cosas que importan, ya sea en proporcionar agua limpia a más de mil millones de personas en el planeta, producir materiales esenciales en los dispositivos tecnológicos cotidianos (desde smartphones hasta vehículos eléctricos) o proteger a los trabajadores de todo el mundo.


Si deseas ser parte de una empresa multindustrial líder que ofrece soluciones sostenibles que aportan un valor y una finalidad reales, una empresa con espíritu de colaboración en la que se valora la diversidad de pensamiento y donde existe la creencia de que se trabaja mejor cuando se trabaja en equipo, DuPont es tu empresa.


¿POR QUÉ TRABAJAR EN DUPONT?
Nuestro objetivo es empoderar al mundo con innovaciones esenciales para crecer. Trabajamos en cosas que importan.


Tendrás la oportunidad de trazar tu camino, ponerte retos y adquirir nuevas capacidades para desarrollar una carrera profesional gratificante y enriquecedora.

Recompensamos a los empleados con una remuneración competitiva e incentivos para reconocer sus habilidades, competencias y contribuciones a los resultados del negocio.


Vive la experiencia de un entorno colaborativo en el que se celebra el trabajo en equipo con una flexibilidad que mejora el equilibrio y una atmósfera inclusiva que acoge a todos.


Conoce nuestra finalidad y hazla tuya mediante la aportación de innovaciones al mercado para mejorar el mundo, comparte un compromiso con la sostenibilidad para mejorar nuestro planeta y retribuye a las comunidades en las que trabajamos y vivimos.

As a Customer Service Representative you will provide product and technical support and resolution for all DuPont products.

Ensures good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and according to applicable consumer laws.

Your key responsibilities will be/what you'll do:​

Provide phone, email, social media and website inquiry management

Issue Handling – Media Events, Divested Businesses

Manage Privacy Notification Requests

Route Medical Incidents

Handle SDS (Safety data sheets) Requests

Handle Sample Requests

Document customer inquiries in application for business purposes and to count towards monthly metrics.


Maintain daily contact with product stewards, technical service, REACH leader, and (global) DuPont employees in support of resolving customer requests.

Attend all compulsory training. Responsible for identifying and taking action on self-development training.

Requirements:
HS Diploma or GED (required)

Bachelor's Degree or equivalent work experience (required)

Previous Contact Center experience a plus

Ability to work towards deadlines, multi-task, and prioritize projects.

High level of accuracy and detail oriented

Strong listening, oral and written communication skills

Proficient in Microsoft Office; Excel, Word and PowerPoint

Experience with Customer Relationship Management (CRM) tools; a plus

Familiarity and interest in the building and construction industry

Cultural awareness and ability to work with a diverse group of people.

Fluent in the English language, Spanish a plus

Únete a nuestra comunidad de talento para mantenerte conectado con nosotros

DuPont ofrece igualdad de oportunidades.

Se tendrá en consideración a los solicitantes cualificados sin importar la raza, el color de piel, la religión, la religión, el sexo, la orientación sexual, la identidad de género, el estado civil, la nacionalidad, la edad, la condición de veterano, la discapacidad o cualquier otro colectivo protegido.

Si necesita alguna ayuda razonable para buscar o solicitar un puesto, visite nuestra página de accesibilidad para consultar la información de contacto

  • Customer Service Representative

    5 days ago

    Midland, Texas, United States Best Buy Full time

    Customer Experience Specialist (Advisor) - Job OverviewPosition SummaryAs a Customer Experience Specialist, you will play a pivotal role in creating memorable interactions for our customers. This position offers both part-time and full-time opportunities, with various benefits available based on your role and duration of employment.Benefits Include:Backup...

  • Customer Service Representative

    22 hours ago

    Midland, Texas, United States Pizza Hut Shop Full time

    **About Us**Pizza Hut Shop is a leading food service company that prides itself on providing fast, fun, and friendly service to our customers.**Job Summary**We are seeking a Customer Service Representative to join our team in Midland, TX. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our guests,...

  • HVAC Customer Service Representative

    1 week ago

    Midland, Texas, United States Daikin Full time

    Position Overview:Daikin Comfort Technologies Distribution, Inc. is looking for a dedicated and skilled individual to fill the role of HVAC Customer Service Representative for our branch operations.Key Responsibilities:Engage with both potential and existing customers to sell the organization’s products and services.Address customer inquiries through...

  • Customer Service Representative

    4 weeks ago

    Midland, Texas, United States Dupont Full time

    En DuPont, trabajamos en cosas que importan, ya sea en proporcionar agua limpia a más de mil millones de personas en el planeta, producir materiales esenciales en los dispositivos tecnológicos cotidianos (desde smartphones hasta vehículos eléctricos) o proteger a los trabajadores de todo el mundo. Si deseas ser parte de una empresa multindustrial líder...

  • Oil/Gas Customer Service Representative

    1 hour ago

    Midland, Texas, United States Vault Pressure Control Full time

    Job SummaryVault Pressure Control, LLC, a leading provider of quality pressure control equipment and services, is seeking a highly skilled Customer Support Representative to join its team.The ideal candidate will possess excellent communication and problem-solving skills, with a strong understanding of the oil and gas industry and its products.Key...

  • Customer Service Representative

    2 days ago

    Midland, Texas, United States Harbor Freight Tools USA, Inc. Full time

    Job Summary:We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Harbor Freight Tools USA, Inc. As a valued member of our sales team, you will be empowered to provide exceptional customer service and drive sales growth.Key Responsibilities:Provide outstanding customer service and support to customers in a...

  • Healthcare Customer Service Representative

    1 week ago

    Midland, Texas, United States Texas Tech University Health Sciences Center Full time

    Patient Services Specialist Location: Midland Job Code: 38477BR Position Overview The Patient Services Specialist plays a crucial role in facilitating efficient patient flow within the clinic. This position acts as the primary point of contact for patients, managing appointment scheduling, preparing essential documentation prior to patient visits, welcoming...

  • Customer Service Specialist II

    1 week ago

    Midland, Texas, United States CAPPS, Inc. Full time

    Job Overview Company Mission To oversee and safeguard the natural and cultural assets of Texas while providing opportunities for outdoor activities such as hunting and fishing for the enjoyment of current and future generations.Important Notice: All submissions must include comprehensive employment histories, detailing job titles, employment dates...

  • Customer Service Specialist II

    1 week ago

    Midland, Texas, United States CAPPS, Inc. Full time

    Job Overview CAPPS, Inc. MISSION To effectively manage and safeguard the natural and cultural assets of Texas while offering hunting, fishing, and outdoor recreational opportunities for the enjoyment of current and future generations.IMPORTANT NOTICE: All applications must include comprehensive job histories, detailing job title, employment dates...

  • Customer Service Specialist II

    5 days ago

    Midland, Texas, United States CAPPS, Inc. Full time

    Job Overview CAPPS, Inc. MISSION To effectively manage and preserve the essential resources and cultural heritage while providing opportunities for outdoor activities for the enjoyment of current and future generations.IMPORTANT NOTICE: All applications must include a comprehensive work history, detailing job titles, employment dates (month/year), weekly...

  • Guest Services Representative

    5 days ago

    Midland, Texas, United States Home2 Suites Midland Full time

    Position Overview:The Guest Services Representative plays a crucial role in providing a warm welcome and exceptional service to guests throughout their stay. This position involves registering guests, managing reservations, and performing various concierge duties while ensuring a high level of customer satisfaction.Key Responsibilities:Welcome and register...

  • Customer Service Representative

    1 week ago

    Midland, Texas, United States Permian Lodging LLC Full time

    POSITION OVERVIEW Provide exceptional service to guests, ensuring their needs are met during registration, checkout, and financial transactions. KEY RESPONSIBILITIES Welcome and assist guests upon their arrival. Clearly communicate rates and availability to potential customers both in person and over the phone. Engage actively in the sales process to enhance...

  • Financial Services Representative

    2 days ago

    Midland, Texas, United States New York Life Full time

    About the RoleWe are seeking a highly motivated and self-disciplined Insurance Sales Professional to join our team at New York Life. As a Financial Services Representative, you will have the opportunity to help clients develop a long-term financial strategy to achieve their financial goals.Key ResponsibilitiesHelp clients develop a comprehensive financial...

  • Guest Services Representative

    1 week ago

    Midland, Texas, United States Home2 Suites Midland Full time

    Position Overview:The Guest Services Representative plays a vital role in providing a warm welcome and exceptional service to guests throughout their stay. This position is responsible for registering guests, managing reservations, and fulfilling concierge duties while ensuring a seamless experience from check-in to check-out.Key Responsibilities:Welcome and...

  • Sales Representative for Oilfield Services

    1 week ago

    Midland, Texas, United States Infrahire Full time

    Job OverviewInfraHire is seeking a dedicated Sales Representative specializing in Oilfield Services.Role Responsibilities:Establish and nurture relationships with both current and prospective clients in the oil and gas industry.Serve as the main contact for clients, addressing their inquiries, resolving any issues, and ensuring a high level of customer...

  • Customer Engagement Representative

    5 days ago

    Midland, Texas, United States Best Buy Full time

    Customer Experience Specialist (Advisor) - Job OverviewPosition SummaryAs a part-time entry-level associate, you will enjoy numerous benefits tailored to your role and duration of service.Benefits Include:Backup childcare servicesTuition assistance for you and your dependentsGenerous employee discountsMedical and dental coverage, along with paid time...

  • Customer Engagement Representative

    1 week ago

    Midland, Texas, United States Best Buy Full time

    Customer Experience Specialist (Advisor) - Job OverviewPosition SummaryAs a part-time entry-level associate, you will enjoy numerous benefits tailored to your role and tenure.Benefits Include:Backup childcare servicesTuition assistance for you and your dependentsGenerous employee discountsMedical and dental coverage, along with paid time offRewards and...

  • Customer Engagement Representative

    5 days ago

    Midland, Texas, United States Best Buy Full time

    Customer Experience Specialist (Advisor) - Job OverviewPosition SummaryAs a vital part of our team, Customer Experience Specialists are dedicated to delivering exceptional service to every visitor. Enjoy a range of benefits including:Flexible part-time and full-time options with associated benefitsBackup childcare servicesTuition assistance for you and your...

  • Customer Engagement Representative

    1 week ago

    Midland, Texas, United States Best Buy Full time

    Customer Experience Specialist (Advisor) - Job OverviewPosition SummaryAs a part-time entry-level store associate, you will enjoy a variety of benefits based on your role and tenure, including:Backup childcare optionsTuition assistance for you and your dependentsGenerous employee discountsMedical and dental coverage, along with paid time offRewards and...

  • Customer Engagement Representative

    1 week ago

    Midland, Texas, United States Best Buy Full time

    Customer Experience Specialist (Advisor) - Job OverviewPosition SummaryAs a Customer Experience Specialist, you will play a vital role in enhancing customer satisfaction and loyalty. This position offers a range of benefits for both part-time and full-time employees, including:Backup childcare servicesTuition assistance for you and your dependentsGenerous...