Front Desk Representative

2 months ago

Atlanta, Georgia, United States Goldfish Swim School - Sandy Springs Full time
3.
5 Atlanta, GA Atlanta, GA Part-time Full-time Part-time Full-time Estimated:
$26.
2K - $33.

1K a year Estimated:
$26.
2K - $33.
1K a year 1 day ago 1 day ago 1 day ago Job Overview:

Join our team at Goldfish Swim School as a Front Desk Agent, where you will play a crucial role in providing exceptional guest services and ensuring a smooth operation at our swim school.

As a Front Desk Agent, you will be the first point of contact for our customers, creating a welcoming and friendly atmosphere.


Duties:

  • Greet and welcome guests in a courteous and professional manner.
  • Answer phone calls, respond to inquiries, and provide information about our swim school services.
  • Assist with guest checkins, registrations, and payments accurately.
  • Manage reservations and scheduling of swim lessons efficiently.
  • Address guest concerns or issues promptly and escalate when necessary.
  • Maintain cleanliness and organization at the front desk area.
  • Resolving issues and effectively resolve customer complaints and issues
  • Conduct outbound calls and emails to prospective clients.
Experience:

  • Prior experience in hotel management, hospitality management, or guest services is preferred.
  • Proficiency in phone systems and excellent phone etiquette.
  • Strong guest relations skills with the ability to communicate effectively.
  • Multilingual or bilingual skills are a plus.
  • Familiarity with resort operations is advantageous.
At Goldfish Swim School, we offer a supportive work environment where your contributions are valued.
Join us in our mission to provide top-notch swim lessons and water safety instruction to children.

If you are passionate about delivering exceptional customer service and thrive in a dynamic setting, we encourage you to apply for the Front Desk Agent position.


Job Types:

Full-time, Part-time Expected hours:
No more than 40 per week

Benefits:

Flexible schedule Free parking Referral program Schedule:4 hour shift 8 hour shift Evening shift Monday to Friday Weekends as needed Work setting:
In-person

Experience:

Customer service:

1 year (Required) Ability to Commute:

Atlanta, GA Required) Ability to Relocate:

Atlanta, GA 30328:

Relocate before starting work (Required) Work Location:
In person.

Estimated Salary:
$20 to $28 per hour based on qualifications.

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