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Front Desk Coordinator

2 months ago

Atlanta, Georgia, United States WABE Full time
Job Summary

WABE is seeking a highly skilled and organized Front Desk Receptionist to provide administrative support on an on-demand basis. This role is ideal for individuals who can work independently and provide exceptional customer service.

Key Responsibilities
  • Administrative Support: Provide backup receptionist services to fill in on days that the Front Desk Coordinator is out of office.
  • Phone and Email Management: Answer and manage WABE's main phone line, accurately take messages, and direct calls as necessary.
  • Visitor Management: Greet, check in, and direct station visitors in a professional, friendly, and hospitable manner.
  • Record Keeping: Maintain comprehensive and accurate corporate records, documents, and reports.
  • Vendor Management: Assist the Sr. Station Coordinator with vendor management.
  • Mail and Package Management: Coordinate the pick-up and delivery of express mail services.
Requirements
  • Education: Possession of a high school diploma or equivalent (GED).
  • Experience: Administrative or HR experience.
  • Skills: Knowledge of office administrative procedures, standard office equipment, and proficiency in MS Office (Teams, Word, Excel, Outlook, & PowerPoint).
Competencies
  • Customer/Client Focus: Provide exceptional customer service and maintain a professional demeanor.
  • Detailed Oriented: Maintain accurate and comprehensive records and reports.
  • Problem Solving/Analytical: Analyze and resolve issues in a timely and effective manner.
Work Environment and Physical Demands

The physical demands and work environment described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.