Field Service Engineer

2 months ago

Ann Arbor, Michigan, United States Danaher Corporation Full time

Wondering what's within Radiometer? Take a closer look.

In our line of work, life isn't a given - it's the ultimate goal. When life takes an unexpected turn, our technology and solutions enable caregivers to make informed diagnostic decisions to improve patient care. This is our shared purpose at Radiometer and what unites all +4000 of us - no matter our roles or where in the world we're located. Creating impactful innovations like ours, doesn't happen overnight - it requires uncompromising persistency, passion, and a desire to make a difference. Here, you can learn, grow, and chart an uncommonly diverse career.

Radiometer is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we're working at the pace of change to improve patient lives with diagnostic tools that address the world's biggest health challenges.

The Field Service Engineer for Radiometer is responsible for supporting the needs of our customers, which directly impacts patient health and overall well-being.

This position is part of the Service Organization in Ann Arbor, MI a nd will be remote, traveling a territory in and around the Ann Arbor area . At Radiometer, our vision is to improve global healthcare with reliable, fast, and easy patient diagnoses.

You will be a part of the Field Service Team and report to the Sr. Area Service Manager , and will be responsible for troubleshooting, installation, preventative maintenance, and service repair needs on Radiometer equipment. If you thrive in a fast-paced role and want to work to build a world-class service organization—read on.

In this role, you will have the opportunity to:

  • Install, repair, calibrate, clean and test instruments using logical troubleshooting procedures in a timely manner.
  • Build and maintain positive customer relationships. Reviews solutions with customers; discusses needs and ensures a safe operation situation.
  • Maintain a field parts inventory, testing devices and tools. Maintain clean and safe working environment at the customer site and in the company vehicle.
  • Develop positive partnerships with Sales personnel to aid in anticipating potential customer issues and uncover additional selling opportunities in accounts.
  • Attend and participate in sales presentations within your own region.

The essential requirements of the job include

  • One-year Field Service Engineer or related experience – prefer medical field
  • AS – Technical Associates Degree or Electronic Technology Diploma and/or Military experience
  • Basic troubleshooting experience in: Electromechanical, Networking or IT system upgrades.
  • Have a current driver's license and a clean driving record for the last 3 yrs., moves equipment up to 50 pounds.

It would be a plus if you also possess previous experience in:

  • Proficiency with analyzer network/connectivity setup and support directly to Laboratory Information System/Health Care Information systems.
  • Preferred Comp TI A+ certification.

At Radiometer we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Radiometer can provide.

The hourly range for this role is $32.00/hour - $35.00/hour. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future.

This job is also eligible for bonus/incentive pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

#LI-JP1

At Danaher we bring together science, technology and operational capabilities to accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. Our global teams are pioneering what's next across Life Sciences, Diagnostics, Biotechnology and beyond. For more information, visit

Given the essential job duties of this position, the employee is required to be fully vaccinated against COVID-19 as a condition of employment, subject to reasonable accommodation and applicable law.

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve.Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

The EEO posters are available here ) .

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at to request accommodation.


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