Client Concierge Specialist

4 weeks ago


Tampa, Florida, United States Utility Helpers LLC Full time

Utility Helpers is a one stop resource for changing and/or activating all utilities and home services, including: electric, water, internet, cable, phone, alarm, satellite and more.Utility Helpers Tampa-based Client Concierge Specialist provide service to customers throughout the nation.As a Client Concierge Specialist, you'll be a resource, helping your customer determine what services are available at their new home, select the best programming, packages and services to get the most value and enjoyment from their new home.The Client Concierge Specialist handles orders and customer service calls from customers, real estate professionals, and vendors.Place and receive calls from customers, educate them about available services, help them select, schedule and activate their new home services.Consult and sell multiple products and services utilizing a provided framework including but not limited to: basic utilities; internet services, entertainment products, home protection packages, hardware systems and accessories.Ability to multi-task; speaking with customers while accurately logging and recording customer information into our CRM and order systems.Analytical and intuitive; capable of following logic and then making the instinctive leap to a solution; problem-solving and critical thinking skills are essential.



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